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October 2023 by Marcia Gonzalez
Again, they need a to train their sales staff. At the drop off location they were not friendly at all and the lady that works there wanted me to do their job.They had four people helping one customer while I was standing there waiting to be helped.
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April 2023 by Aly B.
I had a reservation for today at 11:00 for a U-Haul. We arrived and they were just closed. No one will answer phones. Called Uhaul direct and they informed us that the owner of the neighborhood direct location just forgot to stage the keys for us. The next closest available from uhaul direct was 30 min out of our way.
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September 2020 by Patty S.
Rude man runs the place!!! I will be going. To a real uhaul from now on. This place forgot my dolly so I had to go back and they charged me miles for that!! They told me they were going to chee a he a $25 Cleaning fee but I cleaned it myself. This place should t rent U-Haul they give the company a bad look!!! Go to a real U-Haul Draper not this ghetto place!!!
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February 2020 by Evan M.
To keep a long story short I made the mistake of trying to keep my business local with this U-Haul location. Staff was unfriendly, rental was tremendously over pricing comparison to enterprise and other van rental places. Literally spent $400 for a two day rental when it's generally $70 with mileage included at places like enterprise. Staff at enterprise is far more friendly, accommodating, and professional.
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February 2020 by BodhiLIA Inc.
Every time these people are spot on perfect.