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May 2023 by Rachal Kate O.
As I entered the store from the side door, cashier came at me telling me my "bags" could not go into the restroom with me.. and the restroom was for customers only..." I was going to buy coffee (but obviously preferred not to take into the restroom with me). She demanded I set my "bags" by the door and they would watch them. My "bags" consisted of my handbag (w my wallet) and my laptop/briefcase (with my laptop and files) which clearly would not be something anyone would leave by the front door for the tattooed just out of prison female cashier to "keep an eye on". I purchased my coffee (wish I hadn'). I haven't been to this store in 3-4 months. I will never go back. Minimum wage clerk ordering me around...this isn't women's prison and she isn't the shot caller. AS I WAS WRITING MY REVIEW, I was approached by same clerk and coworker - still rude as ever "she's in the way" as if I am not present and not human. MANAGEMENT: excellent job on employee selection and training. I will tell friends & colleagues how you treat customers... see how many shop your business!
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March 2022 by Kristina Jansen
I got a great H2 Toyota Mirai car over the weekend partly because we have a “great” and reliable station here in Santa Barbara where I live. Of course since I returned from LA where I got the car, the station has been continuously offline! I can’t drive the car anymore until I can fill it and darned this is frustrating. I’m sure at some point they’ll figure it out, but hopefully a second station is in the works so we’ll have a back up. Cool to be a “trendsetter” up until the one H2 station in a 70 miles radius goes on an extended offline hiatus, and you only have 50miles of range left. I’m not happy.
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March 2022 by William Rodriguez
We need more of these stations! Hydrogen fuel is an awesome concept. The cat exhaust is pure water!!!
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March 2022 by Alexander Gaggs
We'll need this. Someday. Maybe.
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March 2022 by Miguel Obregon
Very clean place. Wow!
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March 2022 by Mark 'TR' Bradford
Nice station to stop at with reasonable pricing. Clean facility with easy Hwy 101 on/off, Hwy 154 is easy to get and it sits near there top of State Street.
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March 2022 by Mariah S.
Normally this location is great, it's the last place that I can find in Santa Barbara that actually sells cigarettes I smoke, and the girl that normally works nights there is absolutely delightful! Great attitude and you actually see her cleaning, which means she's actually doing something besides standing by the register. But I do have an issue with the fact that they're choosy about when their bathroom is open and when their bathroom is closed. I work late at night doing deliveries and what not, which means yes I am a paying customer because I do buy gas as well as drinks and snacks there. Which means I spent a considerable amount of money on a regular basis at this location. So why is it that your restroom is closed half the time? People like me who work in the middle of the night doing what I do rely on locations like this where I am a paying patron to be able to use their restroom as well, it just makes no damn sense. If you're open why is your restroom not open?? I can understand having a lock, I can understand having a code, I can understand needing to buy something first to use the restroom. All of this makes sense, but when all of those apply and your restroom is still closed to me and I have to go across the street and buy something else somewhere else to use the restroom that's upsetting!! Just because you don't want to have to clean the bathroom after someone, which by the way you're not gonna have to clean the bathroom after me, I'm not one of those people who's going to make a mess after you so kindly let me use your restroom, but I understand that some people are not the same and so you will have to clean it eventually after certain people use it, but they say no to everybody including paying people because you don't want to have to clean it is pure laziness. Maybe I should just come in on the nights when that one woman is working, she's the best employee that I've seen there in awhile! And by the way management ---your employees that are doing that are sending away business because I'm no longer going to be paying if I'm not able to use the restroom also. I will take my business across the street just as suggested by your employees.
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February 2022 by Dominic Wu
One of the 3 pumps within my normal daily commute, when it is dispensing H2 it is great. But that's just it, the pump is frequently out of fuel and there is just no good reason for it. The lost analysis should give a good idea how much revenue is missed when a completely avoidable supply chain issue should be easily resolvable so as to not always be out of hydrogen. Seriously, I fuel up every two days and for over a year this pump is consistently out of fuel easily 2 out of 3 times. While this might demonstrate a great demand, the lack of supply is causing the pump to be idling while it could be generating revenue for Air Products. That's right, I don't think it is labeled correctly, the Woodland Hills pump on Topanga Blvd is not a TrueZero pump, not according to all thr signage at the pump!
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January 2022 by Carly M.
I moved to SB a year ago and I was thankful that this gas station was right around the corner and open 24hour. Unfortunately these past 3 months this places has been god awful. The Slew of employees have gone from good to horrible. I recently went there at night and there was a dispute about the pump being switched between 2 costumers. The employees switched the pump number and then proceeded to act like a child because he messed up. The costumer never raised his voice but the employee processed to point fingers and got overly emotional. Meanwhile a line was forming but god forbid he help anyone else during his temper tantrum. Most people just walked out and didn't get anything. When he finally decided to help the man before me ( 20min later) he YET AGAIN messed up and didn't put the correct amount on the pump. Maybe the manager should have someone else there to hold that employees hand when doing the night shift. It's obviously too overwhelming for him.The second instance was a new lady who is all doped up or just extremely tired asleep at the cash register. If I wanted to I could of totally took whatever I want. I'm looking forward to hear what the owner/manager has to say about all this, I'm 99% sure I'll be in the wrong. Ignorance is bliss
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October 2021 by Jalama B.
And YOU still work in a gas station! What a l%ser! Oh wait maybe Conserve Fuel realized they don't need you! LoL keep the 2 cents you will need it. Ugly is as ugly does.
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March 2021 by alpha hawk
Excellent attention from the staff and special service only at True Zero- Hydrogen Fuel Station
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March 2021 by Adrian Lopez
Friendly staff. Very clean bathrooms and friendly staff
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September 2020 by Annie N.
They have hand sanitizer, paper towels, and even plastic gloves to pump your gas! The most prepared gas station I've ever seen. Also the prices are typically lower than those in the area.