We had a huge accident, and it was a big repair. Juan was so communicative and kind, patient and understanding. It was a pleasure to work with them and they did a great job. I am very happy with the work, service and overall experience. Thank you Juan, you're the man.
December 2020
We were very satisfied with the repair and the service that Aaron provided!Aaron even helped us track down some items we had left behind in our Hertz rental car!
November 2020
Great body shop. Took my VW GTI with a crunched door there and came out perfect. Robert and Jaime were awesome. Recommend.
Our focus is in repairing your car to manufacturer’s standards in a timely fashion. We strive for 100% customer satisfaction. We are a small neighborhood shop located in downtown Santa Barbara. We employ a personal touch. Dropping you off and picking you up is part of our commitment to keeping your inconvenience to a minimum. We can also arrange for a rental car if that will suit you better. And, when it comes to collision repair, people always ask, “Is an insurance company “DRP” (Direct Repair Program) facility better qualified or better set up to offer superior service?” We tell them, “The answer is, not always. A DRP (Direct Repair Program) facility can be less qualified in some cases, have an inferior service history, be less equipped, and be less experienced than any particular non-DRP shop. We encourage you to compare Superior’s experience, our equipment, and our service history with other facilities and we’re sure you will lean to the superior product that has given us our name. Our continuous training brings us to the cutting edge of the collision repair industry. We boast a 98.5% Overall Customer Service Rating and received the Autochex Customer Satisfaction Premier Achiever award.”
