-
January 2024 by Angel Bustos
Everything wholesale good cheap and very honest
-
November 2023 by Milton Lopez
The last times we have come ALL CASHIERS have been really rude. The lady always has a sour attitude. Today a guy threw a bill after saying the we would actually prefer to pay with card. When we wanted to return something a couple months back, a guy got super pissed at us because of this. Would not recommend if you want a pleasant shopping experience. Just go to Trader Joe’s, or Sprouts a couple blocks away. All the cashiers there are nice, the complete opposite of the cashiers at this Smart and Final. When I find out the names of these three cashiers I’ll update my review to include their names.
-
November 2023 by Lisa Moeller
Great parking lot. Got some natural bug spray for a reasonable price. Watch for their deals, because you can get some great discounts. But I only shop for specific items I want that are on sale. Because there normal prices can exceed that of other local markets. I think the cleaning products section is good in variety and price most of the time.
-
October 2023 by Valérie Lent
Good prices and easy parking, a perfect place to get groceries.
-
July 2023 by Joe Valenzuela
it's the worst store ever. I was born and raised in Santa Barbara and I never been so disrespected in all my life at 51yrs I walked in just now to purchase some cookies and a male employee puts his hands on me and orders me to leave the store for no reason so I told you don't know me his response was my girl does. really I don't still and because his girls says such you treat me like a crook really...
-
July 2023 by RobO
Cramped, always dirty, always huge lines, most recently they have the entrance blocked with pallets of water, they look closed, appears to be a FIRE hazard. Did not feel safe going inside. Seriously, it has to be a HUGE safety violation. ???
-
July 2023 by David Caro
Store has good selection and prices but cashiers ruin the experience. All the cashiers except for Gavin have horrible attitudes, the short brown haired woman is the worst. The multiple times I have been there and she has rang me up it was the worst and most sour attitude I have experienced at a store. If the store management's goal was to make customers go elsewhere well you hired the best cashiers for the job.
-
May 2023 by Jalama Beach
Has really good cleaning supplies, and things you can not find elsewhere. Staff was very nice.
-
April 2023 by Cinthia Lopez
Today I witnessed Gavin, one of the cashiers discriminate against a customer. This customer approached him seeking assistance and as soon as he heard her speak Spanish he said, "Sorry, I don't speak Spanish," and ignored her. Instead of attempting to help this customer or getting someone who could help her, he ignored her. I'm glad I was there to re-direct the conversation and make sure she got help. This is unacceptable, this store receives a diverse group of customers and there should be more grace when customers approach staff for help. I've seen this particular employee be dry and unpleasant to other customers, myself included but today was just horrible. He needs to DO BETTER, I've been going to this store my whole life and it is now becoming less appealing.
-
February 2023 by Que Que
I like this store. Stocked with what I need at reasonable prices. The employees work diligently and are respectful. From the crew stocking items to the great cashiers. The problem is management at this store location and the dishonest practices. The store has had issues with theft from transient individuals sadly. Management decided to implement verbal 'rules' (suggestion) that backpacks must be left with the cashier. My issue with this 'policy' is I have no assurance my things wont go missing when my backpack is in Smart & Final custody. Why do I need a backpack? I travel by bike, in my backpack I have reusable bags,bike locks,keys, wallet, and miscellaneous items, as sometimes my pants have no pockets. I tried to resolve this issue by email,writing to the corporate office, using the online Smart & Final Help desk and messaging system. No reply. No result. My complaint has been forwarded to this specific store, management refuses to reply. Sad that a customer must resort to making a public grievance. If I was truly suspected of theft, please ask to look in my backpack, I would even gladly provide ID. However what I will not do is leave my personal property in Smart & Final custody without assurances that responsibility is taken. The poor cashiers must tell customers no backpacks, due to management 'policy'. Some cashiers are reluctant to do so, and it causes strife,time wasted, with no discernible rules. They seem to be unenforceable, however I don't wish to cause ill will. Common sense needs to return to management at this location. Smart & Final web portal is poor. Chat help desk can't answer questions. Physical mail,email,communications are not returned. For all of the above smart & Final has lost this customer. To the great employees, to the great cashiers let this not be a reflection on you. Your management and corporate inaction is at fault. Earnestly, a guy trying to buy groceries.
-
February 2023 by Dan Kronstadt
Not the best of everything but lots of things, good prices, a great variety of just about everything. The one out in Goleta, near Costco, is better, but this one is closer to SB. Take your pick!
-
February 2023 by Sabrina M.
This is the original Smart and Final Store. I love buying water here. I love buying big trays for cooking/baking without paying extravagant prices. They have bulk items at value prices. They are sort of like Costco without the membership. They have good produce. They have everything a regular grocery store has with a bit more variety and value. They are located between Gaden and Santa Barbara streets. Their parking lot is free, but it's a little tight if you have a big truck or a large utility vehicle. The staff is generally helpful. It's the original, and so it's an older store. The one in Five Points is brighter and newer. The one out by Costco is brand spanking new. I prefer the one off Garden Street.
-
October 2022 by Sean Kelly
Prices are usually good. They will open a new line if it's busy. Many products have good pricing for bulk items, so I keep coming back. I'm not very impressed with the fruits they offer. They seem to spoil quickly.
-
September 2022 by Sean Fawley
I have never had any issues at the other stores but here the employee mood feels somber. It could be strains from upper management or just general hard times - which I understand - however, after my most recent visit, meeting an employee named Lila, I will never go to this location again. I can't remember the last time I met such an unhappy and rude person. It's worth driving all the way to upper state if you can afford it.
-
August 2022 by Steve Morse
It is a big store, other than that, average, neither good or bad.
