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January 2024 by Rose
Great customer service, lots of products, crickets!, reasonably priced, clean store- well organized.
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October 2023 by Daniel Pinedo
They gave a bad haircut to my dog today,be careful there's a new worker without experience giving hair cuts to your pets
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September 2023 by Spencer Frederick
Very understaffed. single staff members repeatedly do everything on their own while management seemingly ignores any requests for help. Very sad to watch, staff members stay polite and helpful throughout.
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August 2023 by Jer Acelos
Good fast and staff rock. My pup's best place in the world!
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July 2023 by J Luci
Total downer of an experience. The cashier was not proficient with the register, and ran into a few issues. He turned the blame on me at each error. I paid full price on sale items due to haste.
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April 2023 by Michael Stephens
Lots of stuff for pets, but sometimes their out of what I want. Pretty good parking.
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April 2023 by Karen Bisquera
Always has what I'm looking for, well stocked, far prices
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April 2023 by Alejandro V.
worse service staff are well trained or have no experience when grooming pets I picked up my dog they charge me for the service and then I notice that my dog was still very wet and smelly worse service ever...
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February 2023 by Tracy B.
Purina had a food recalland yesterday they sold it to me and Imangry. Ridiculous overpriced awfulplace, NEVER going back.
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January 2023 by Jared D
We have come here a few times and the goldfish are always dying. What are they doing to the fish here?
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January 2023 by Jiang “James” Hu
Friendly and very helpful staff, got what we need:)
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January 2023 by KC SB
Got me in quickly, protected my puppies' feet, 2 ??
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September 2022 by Melody F.
I made an appointment for my dog to get his nails trimmed & they said I had to bring his rabies vaccine record which is fine. I get here and I show her my pdf and I let her know i got my dog in Mexico and he got his shots there (2020), that's how I was able to get him to fly on the airplane with me. Otherwise he wouldn't Be able to. (OBVIOUSLY!!!!) She proceeds to say she can't do it because it doesn't have seal or a date when it was done (it did have a date) But didn't have an expiration date or seal.. And I just said they told me to get it done every 4 years like most rabies vaccines. She then says she definitely can't do it bc doesn't have a seal, doesn't have a date it was done, doesn't have a rabies sheet or something like that and when it expires. I show her my others dogs form that was done here in SB!! (Noah's Ark) that has even has his picture on it!! To show her it doesn't have a seal, doesn't have a date it was administered and she goes yeah I can't do that one either. Lady what!!?!!? Do you expect me to re-administer my dog with a vaccine? Is that the kind of advice pet smart is giving ? Just because you don't understand how forgein countries do vaccines?
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July 2022 by Rick C.
No cat grooming at this store. They don't tell you that on the website. So I joined. Then the website wouldn't allow me to book an online appointment; had to call a number. Called the number and told I needed to speak to a groomer. Listened to techno music for 5 min till the groomer came on. He said they don't do cat grooming.
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June 2022 by Mary Ann
Staff not welcoming or friendly. Just the opposite of what I usually experience that other PetSmart stores.
