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June 2024 by Sam Pierce
Customer service needs improvement
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June 2024 by Karen Robiscoe
Went by O'Reilly today to comparison shop prices for a part my car needed...
Not only was the part in stock--it was 75% less expensive than the price quoted to me for the same part at a dealership. Score!
A person named Alex helped me. He was efficient, knowledgeable, and courteous--and even helped make sure by visual assessment (in addition to computer feedback) that the part found was indeed the part needed.
Great store experience.
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May 2024 by Anthony Rose
I just want to say this is an outstanding O’Reillys when I went in not only did they have my product, but they had it in different varieties as well. It also had a great worker, which I think his name is Sal. He no only had great service with a smile, but was able to talk with me after I bought some thing that means a lot to me . He was a great worker, because not only did he have a smile, but he actually cared about his customers and that’s great customer service Sal is a Great employee and is the reason why I will be coming back to this O’Reillys
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March 2024 by Greg Sanderson
Very helpful and nice sales associates
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March 2024 by Biggs The Cat
Came in to look for some spark plug boots, guy on register was very patient and helped me find exactly what I needed. Thank you guys!
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February 2024 by Chris Goodrich
Good service inside...though, man, kept waiting like 15 minutes for (free) battery check....
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October 2023 by Christian K.
Bad service . Bad attitude. Usually I've had great experiences with most auto part stores. Not here. Go anywhere else. Plenty of options in town.
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October 2023 by Margaret L.
I just went to buy new headlamps and a headlight restore kit. I watched a bunch of videos because I was going to try to do it myself. I am in a bit of a time crunch and I didn't have time to schedule with anyone nearby. I mentioned to Bryan the store associate that I was going to try to do it myself. He promptly said let's go take a look. He gleefully and professionally changed my headlights out with the new bulbs I bought right there in the parking lot. What am amazing experience. As a woman I don't usually get treated very well at any auto parts store. Bryan not only made me feel comfortable he taught me a few tips and tricks while he was changing the bulbs. What an incredible experience. Thank you Bryan! I really appreciate you and I am never going back to the other auto parts stores in town. O'Rielly and Bryan are now my "go-to!" Thank you!
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September 2023 by Bill Doyle
Ended up having to swap out spark plugs and an ignition coil on a work trip when my suv started acting up. Alex was knowledgeable, professional and went out of his way to make sure I had the tools, parts, and support I needed to swap out the plugs, diagnose the coil issue, and replace it. What I thought was going to be a miserable pain went as smoothly as possible. Thank you again Alex! Highly Recommend.
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September 2023 by Evil Susan
They were helpful in assisting us to find the parts and tools we needed. They even came out and looked at our problem for themselves.
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August 2023 by Valerie V.
Thank you, Jesse, at La Cumbre store. I went in for help on an AC issue and he listened to my concerns, checked out my car and gave me excellent advice. I appreciate his attention to detail and the fact that he didn't try to sell me stuff I didn't need. I wish more companies had employees like this!
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July 2023 by Tim Sauter
They have never led me wrong. Customer service isn't the greatest, but they do their job right.
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July 2023 by Guadalupe Perez
The special place to go with the old lady.
And the food and the service. One of the best I have received
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July 2023 by Jaime Chavira
Standard autoshop with plenty supplies.
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July 2023 by RobO
Great fast help. Friendly staff.
