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July 2024 by Merry Bridges
Booooo
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July 2024 by Isaac Rico
10/10!!! Alfredo helped me with everything, even my Facebook stuff !!
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July 2024 by Rob M
I like Metro as a phone service but I was mislead concerning the monthly insurance I pay. It turns out that it isn't Metro backing the insurance, it's a third party insurance and it's a "discount" on a new phone, but not supplied by Metro; this insurance company will mail me a new phone and I have to mail them my old phone. Metro really should be more clear on this up front, I never would have agreed to this if I knew.
Update: I attempted contact via the owners email supplied below and have received no response. Classy.
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June 2024 by Dieter Feger
To the regular price for 1 month of SMS card fully loaded,the ladies did add $5 store fee.
Rip off store
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May 2024 by Diana Tagliaferro Nunez
Freddy was great! He was super patient and knowledgeable.
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May 2024 by Annette Valentine
We stopped in because my phone wasn’t calling or texting and Alfredo was awesome and fixed my phone.
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May 2024 by Richard Sanchez
Very professional & great customer service
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May 2024 by Kaizar Ren
Great customer service, ?? friendly staff and great atmosphere and vibe.
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April 2024 by Rosalinda Monrroy
Alfredo very poor Coustomer service. Simple I don’t recommend this place .
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March 2024 by Amyna Torres
They are not honest... I bought an equipment that was shamelessly sold to me already defective (this was confirmed by another store). The next day I went to complain to them and what they did was that they called the police to get me out of the store. They are completely unprofessional, cheater, dishonest and discriminatory.
They are not honest...I bought a device that they blatantly sold to me already defective (this was confirmed by another store). The next day I went to complain to them and what they did was call the police to take me out of the store. They are completely unprofessional, cheating, dishonest and discriminatory.
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July 2023 by D
Awesome service willing to help customer with kindness and fairness patience is key
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July 2023 by Diana Diaz
Brenda helped us, kind but the reason for 1 star is because when paying I scanned a cell phone screen protector that we were buying. My husband asked her what was scanned and she said that it came in the plan, that everyone brings it included. I told him that I had done an upgrade before and it did not include it. He kept insisting that it was on the plan until he said the price was $50 with a $15 discount. We told him we didn't want it, he said ok and took it away. Be careful that they don't sell you things you don't want. I am very disappointed because I am a client a lot and something like this had never happened to me in Metro. It must be because Adam always served me. He has 5 star service.
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February 2023 by Canaan Triplett
Customer service is bad. Six people standing in store while the clerk acknowledged nobody..... just wanted to pay my bill which would have taken 15 seconds. Waited 15 minutes then left.
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January 2023 by Beverly Jimenez Flores
Amazing customer service the manager Adam had with me. He was patient with me ,showed me the best offers. He always had a smile on his face and a great sence of humar . Totally recommend going.?
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November 2022 by Manuel Olivas
Best company for cell service
