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February 2024 by Michael Chaikovskii
Clean,not busy
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January 2024 by Raymur Torres Arroyo
Excellent place to make purchases such as tennis shoes, fragrances, things for the home, kitchen and affordable and not so expensive prices.
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January 2024 by Lucia Vlogs
I went today to finish line and both of the employees working were on their phone during working hours . I went between 3-4 pm guy and girl still had the nerve to be on the phone even when we were there to get shoes. Poor customer service . The gentleman with eyepods in his ear.
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January 2024 by Sara Estella Varela (SaraMera)
Real life Christmas Movie moment-Macy's to the rescue! I received a notice that there would be a delay on Santa's toy delivery, due to bad weather, and a sick Rudolph! I was in a panic, it was Christmas Eve, a Sunday with 2 hours left before most stores would close I decided to try Macy's I remembered that they carried a few toys and sometimes there's leftovers that might work....when what to my wondering eyes should appear, a Toys R' Us section inside Macy's filled with a wonderful selection of toys fresh from Santa's shop ready to go. I definitely had a Christmas Angel watching over me..and the Spirit of Christmas that led me there...our Christmas was saved! Thank you Macy's and Toys R'Us for helping me make Santa's Magic happen for my grandson this Christmas!?
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January 2024 by Michelle ..
Macys is one of the last few Department stores that has survived. When you have an event & need to find the proper dress or outfit, or if you have limited time - Macys can be counted on to have good selection.
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December 2023 by Don Huynh
Bought a pair of burbery sun glasses here. The staff was very helpful helping me pick a best glasses that fit me
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December 2023 by S O.
More Like a Ross there a Macy's. They don't seem to carry anything fashionable. Almost like they sent all the Macy's sale items to one store. They have zero fitted fashionable clothes . I usually come here because there's a special event that I did not plan for and I'm trying to find something nice to wear but I usually end up leaving and just figuring it out somehow. Everything that's OK is still about $100 and it's something that I would never wear again.
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November 2023 by John F.
Made an online purchase and never received an email confirmation and a purchase receipt. I spent about 40 minutes on two online chats over the course of two days and could not get my purchase receipt. There are no customer service phone numbers they only have useless generic FAQ's on their website for customer service or their useless live chat service where I was finally given an email address (
[email protected]) and sent them an email. I received an automatic response saying ... "Email Support Unavailable (Do Not Reply)... Oops! You've replied to an invalid email address, but don't worry, we have self-service options for you. Here are our FAQs and self-service links: What is the status of my order? How do I return my items? Need additional help information? If you still need further assistance, click here to chat with our virtual agent 24/7. Live chat agents are available 9 AM - 12 AM ET. Or call (800)-289-6229 to speak with a Macy's Customer Service Representative 9 AM - 12 AM ET (Holiday exceptions may apply). After much searching through their website, I finally found a "Feedback" link where I filled out an online form and requested a follow-up via email. I have no faith that I will receive my receipt. I was hesitant about ordering from them in the first place but the price was a little less than Amazon. Never again will I purchase anything from Macy's. Now I know why they keep closing stores and will probably be out of business soon. Worst customer service ever. So sad for a company that has been around since 1858!
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November 2023 by Sabyasachi Barik
One of the worst Macy’s. Not at all helpful associates. Specially if you are not local you will be ignored like anything. Weird experience.
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November 2023 by Diane Blair
Never give Macy's your email address. You will be innundated with junk mail and they send emails from multiple Macy's addresses so you can never fully unsubscribe. I have totally stopped shopping at Macy's for this reason
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November 2023 by Jo C.
I love Macys and the products within. Love the member perks and sales. The online and return area makes it a breeze. I can't wait to go Christmas shopping
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October 2023 by Shelle
Beautiful and clean store with fabulous customer service!✨️ Wonderful shopping experience in the fragrance department?
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October 2023 by Diane Isaacson
I ordered a dress online for a wedding and paid for 2-3 day shipping. It came 5 days later after the wedding. I would not use them again. Tried to stop order as soon as they sent confirmation with that date. Rep said to wait that he couldn't stop it. I am trying to return it and get my money plus extra shipping early fees and for Macy's to pay for the return. I have taken pictures of the chat with the rep in case Macy's gives me a hard time.
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October 2023 by Yahya El Zein
Wonderful department store. Great experience shopping at Macy s .great customer service.
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October 2023 by Jasmin R
I'm so sorry but the staff in the perfume/cosmetics area are horrible and rude. Same with the lady in the men's department. It's unfortunate because I work nearby and I feel uncomfortable coming in to shop. The manager is awesome but I really wish they would teach their workers not to profile.
