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“Dayana was wonderful to work with. Great experience at this store. She assisted myself and my mother with new phones and updated plans. Dayana was very knowledgeable and patient with our questions.”
“(Translated by Google) excellent service starting with its owner and the people who prepare with her excellent service(Original)excelente servicio empezando con su propetaria y las personas que elaboran con ella excelente servicio”
“After getting frustrated with the app, I decided to try the local store. What a difference! Everyone was friendly and professional, and they took care of everything.”
“Arrived to buy an Apple Watch for my wife for Valentine's Day. I was greeted and put in line for the next available employee. I was told 30 min as there were only 3 people ahead of me. I have no problem waiting. About 45 min had gone by as I watched people come in after me get helped. At this point I waited to see how long it would be before someone asked if I have been helped or acknowledged me. I was finally helped after waiting for 1 hour and 40 min. An employee by the name Ikram helped me. He was apologetic for the wait even though it wasn't his fault. He helped me with what I need and answered all my questions. VERIZON MANAGERS AND SUPERVISORS - Do a better job or come up with a way to help the people who show up first. I understand you have appointments but no one should have to wait over 1hour and 30min. Especially when there are more employees present than customers.”
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“Great customer service. DAVID Is very helpful, polite, and extremely kind. He went above and beyond to make my experience pleasant. Thank you for all your help.Great store to visit.”