Ferguson Bath, Kitchen & Lighting Gallery offers a positive shopping experience with helpful, patient, and knowledgeable staff. Customers appreciate the personalized attention, especially from staff members like Sarah, who provide professional and friendly service. The staff are willing to assist with product selection, answer questions, and even guide customers to other businesses if needed. The showroom allows customers to see products in person, enhancing their confidence in purchases. The store provides reasonable prices on plumbing fixtures and supplies, with convenient access to plumbing essentials for installation. Overall, Ferguson staff genuinely care about helping customers, making it a trusted place to buy plumbing, lighting, and kitchen fixtures.
Customer Service from the front desk staff (welcoming, friendly and supportive) to my salesperson Nicholas who was patient, knowledgeable and enthusiastic made my experience a favorable one!!Thank you!
January 2024
In a follow up regarding purchases Sarah Walker was professional, patient, and pleasant. Felt like personalized attention was given unlike one might find at big box appliance stores. Hurrah to the Fergusson staff.
June 2023
Helpful people working in that place, no problem guiding you to another business if they can't help you. Even though they could order what I needed but was in a rush
