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June 2024 by Suzi Harris
Prices are good and I love the convenience! The owners would help to find the piece of jewelry if they don’t have it in the store. Thank you!
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February 2024 by Joanna C.
Thank you Carlos and your wonderful team! My watch was fixed the same day and I had time to shop/purchase a beautiful new necklace.
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July 2023 by G C.
A read all the wonderful reviews, & decided to call them...but when I did, I was responded to rudely. I decided to give them the benefit of the doubt, & I've called a few times since then, no one has ever answered, so I even left multiple message...but I've never gotten a call back. I wonder why, but I can't trust such a business or person to make me a custom piece of jewelry for a loved one.
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July 2023 by Victor C.
Update 6 years later! Still if not better customer service! My mom got me a ring from them and I needed it resized and they were exceptional! Resized in no time! They also were able to help out my gf on getting a new necklace chain that still to this day, makes her look beautiful! Love these guys!
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October 2022 by Rob
A wonderful family owed store with a nice selection of clocks, watches, and jewelry, along with a qualified repair shop. Always kind and courteous with great prices. Give them a try, I promise you will not be disappointed.
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October 2022 by Eitan Goore
Super kind and very helpful people. I went in needing a watch replacement and they helped me find the perfect one!
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March 2022 by Jared
Stoped by the store with the intention of buying a gold chain from window. I asked for the price, and to see it up close. The owner gave me the price but declined to let me see it up close. He said, he was going to show it to me only if I seriously committed to buying it. How am I supposed to buy without seeing it. Mind blown !
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April 2018 by Laine Martens
Carlos and Delila are delightful! Coming from a family who ran a jewelry business this jewelry store is the closest I've seen to a hometown jewelry store in Santa Barbara. I highly recommend them. No one has ever repaired my jewelry or watches other than my father and I would entrust them with all my jewelry needs. Fantastic prices and beautiful merchandise!
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November 2017 by Julia Niessen
Great service, friendly and responsive -great to work with!
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May 2017 by Carrie Hawn
I take all my jewelry repairs to Carlos because he is patient, understanding and does great work! Also, his prices are very reasonable.
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February 2017 by Joan Roberts
Owner was very pleasant, professional and helpful. They have some lovely jewelry in this family owned store.