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October 2024 by John Benson
Every night my TV pixelates. Every day I lose Internet. What is wrong with your company? You should lose your license, I am working on it. Worst ISP/Cable/VOIP company on planet earth!
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October 2024 by Anthony Bordin (Real Estate Advisor)
Great service and staff
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October 2024 by Allen Axelband
Frontier came to my neighborhood and I was finally able to ditch this awful company. Twice the speed and 60% of the price. Hey, Cox, how does it feel to not be a monopoly anymore? I’ll NEVER go back.
(I feel like I should say that the employee at the shop who helped me cancel was completely polite, competent and professional. Maybe she can get a job with Frontier when Cox has the next round of layoffs)
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September 2024 by joe joe
cox internet is sooo bad...they advertise that its un beatable, lies lies lies...you often cant get enough signal or bandwidth to check e-mail...if theres truth in advertising laws out there ,there easily guilty of lying about there service...they stink...and there overseas call centers are awful too
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September 2024 by stands with hawks
they made amends and credited the charge thank you cox and the service i received.
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July 2024 by KIM
Worst service
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July 2024 by Mark Naivar
After getting frustrated with the app, I decided to try the local store. What a difference! Everyone was friendly and professional, and they took care of everything.
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June 2024 by Joseph Richards
WORST SERVICE EVER. I currently have a midnight deadline but the internet just randomly cut out within 1 hour of that and I’ve spent forever trying to reconnect to the internet… now I’m probably screwed. THIS HAPPENS ALL THE FUGGIN TIME!!!! They have a near monopoly so their product is horrible and their customer service is even worse! Over charge, double charge, no refunds etc.. all FOR INFERIOR INTERNET THAT IS SIGNIFICANTLY SLOWER THAN ADVERTISED AND RANDOMLY CUTS OUT (usually at the worst times possible).
WHY THE CRAP DO THEY HAVE A MONOPOLY IN THIS COUNTY.
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June 2024 by Adam Gromotsky
Cox Internet is terrible. Constant outages, worst service I have ever had the displeasure of using
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May 2024 by Natalie Achamallah
Recurrently double charges, unresponsive help team, never offers a refund when double charge and steal from you. Just a credit. Absolute garbage service and theft. Classic monopoly. I would never EVER use this service provider if you have another option
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April 2024 by Anthony Long
chat service useless
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April 2024 by M S
The COX mobile app for account information has recurring issues. Getting customer support to fix this or to even comprehend the issue has proven to be pointless. Long story short for those that rely on paperless billing the app states "NO BALANCE DUE" with a white check mark in a green circle. This occurs even when the bill is in fact due. This creates confusion and may lead to late charges and service interruptions. Please correct your app to be accurate for all paperless billing customers.
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April 2024 by Yuri Rivera
Nice greetings, fast service and ease on the services. Great Cox's operation indeed
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March 2024 by N TR
By far THE worst customer service and service I’ve EVER experienced. It did NOT allow me to give a 0 rating, or I certainly would’ve. I honestly feel a rating of 1 is too generous. COX Royally Sucks!
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March 2024 by Eva Reyes
I have spent days trying to contact them by phone to ask for details of my page, which is longer than it was, they don't answer the phone, they just hang up on me.
