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March 2024 by Johnathan Vazquez
I was told the vehicle would be ready Thursday the latest Friday then they call me Friday and say that it won’t be ready until Monday, Monday comes and they find out they ordered the wrong parts so now they tell me I gotta wait until Tuesday, Tuesday comes, and they have the parts But they have to take it to tint works so they can add them on but they didn’t have anything available for that day until the next day which would be Wednesday, an additional 5 days I have to wait let alone my mirror being hit and outta place while the vehicle was in their possession and unfixed, when the vehicle was returned to me unfinished. This was by far the worst experience that I’ve had with a body shop.
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March 2024 by Nadeem Samaan
Thank you Jessie for the great service the process was very smooth and quick!
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March 2024 by Tamara Blessing
Amazing staff and job
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March 2024 by Tish Demsas
Jesse was great! The process was really smooth and they were very helpful throughout the process!
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March 2024 by anne graber
They work with aaa Very easy straight forward. I will bring it there again if I need to. Absolutely recommended.
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March 2024 by Katie Loster
Caliber Collision did the repairs on my vehicle and not only was I happy with the repairs, but also their customer service. The family running this shop is top notch.
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March 2024 by Janet Hart
I was very impressed withthe person I worked with (Wade) at Caliber Collision and the excellent job of repairing my car. They did a beautiful job!I also appreciated their ability to transfer me back and forth to my home. The young man driving the transport was pleasant, careful and knew his way around the route!
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March 2024 by Tony Iakovlev
From the outset at Caliber Collision, it was evident that my car was in the best of hands, largely thanks to an exceptional team member named Jesse. His expertise and passion for automotive repair were clear, providing a thorough breakdown of the repair process and setting clear expectations. Jesse's attention to detail throughout the repair journey was remarkable, ensuring no aspect of the damage was overlooked.What truly set Jesse apart was his extraordinary customer service. He kept me informed with regular updates, addressed all my queries with patience and clarity, and went above and beyond to alleviate any stress by swiftly handling unforeseen complications and facilitating a seamless process with my insurance. The car was returned in pristine condition, demonstrating Jesse's pride in his work and commitment to excellence. Overall, Jesse and Caliber Collision surpassed all expectations, offering an unparalleled level of service and quality that I wholeheartedly recommend.
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January 2024 by Miriam Schneider
This was an insurance claim. I noticed that the side bumper was loosely installed and they were going to reschedule an appointment to have it more fitted but that never happened. I tried 2 to schedule myself. Good initial customer service but lacking in quality control
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January 2024 by Bonnie Jenuine
I’m so glad to have chosen Caliber Collusion. I had the best service ever. I will always choose Caliber in the future. Special thanks to Leo for treating me so well and for the excellent & timely repair.
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January 2024 by Nicole Rayner
This shop took care of my car wonderfully. Ismael was in constant communication with us in regards to when it can be done. I would recommend this shop, they made it very easy for us
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December 2023 by Barbara Rosenblum
I’ve used Caliber many times over the years. Their work is first rate. A special shout out to Jesse who went above and beyond.
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December 2023 by Shalanda G
Having a damaged car is no fun but the stress of the entire process was lessened with Caliber Collision. All the staff I encountered were kind and professional. The service was timely and Jessie remained communicative throughout the entire process which I appreciated. Additionally, Jessie made sure I understood the entire repair process to the T while also ensuring that he would remain available throughout the process if I had any questions or if anything came up. Hate that my car was wrecked but thankful I had a great place to take it to and get it repaired.
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December 2023 by Cristian Bridley
Jesse and the team at caliber helped me through a very large repair job. They (Jesse) provided exceptional customer service, was very communicative via both calls and emails, fair and transparent, and provided the best quality of repairs for my truck.
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December 2023 by Debbie Moore
Wade was thorough and a pleasure to work with in the repair of my vehicle
