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November 2023 by Scott D.
Management treats customers poorly. Upper management refuses to acknowledge the stores problems and backs up the managers lies and disrespectful behavior . Avoid this place.
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October 2023 by Suzanne L.
In my opinion these people should be ashamed of themselves. They are ridiculously over priced. My suggestion is go to a place like Ross dress for less. They have everything and more that Alpha thrift shop has for less money. Times are hard for a lot of people look to thrift shops to help them buy the things that they normally can't afford in a retail store. We want a good deal. All this merchandise is donated to them and they have gotten so extremely selfish. Especially the Milpas store. They had one cashier today and a long line. There are plenty of employees, It appears to be Hispanic. I hope they are paying them a decent wage with the ridiculous prices they are charging. I told a person that was there that their prices are extremely high and they said yes I know I hear that every day What are you guys doing with all this money that you're making? Hopefully you're not pocketing it. It's very hard to believe that Alpha thrift shop made it into Santa "Barbaras Best" in the Independent. Although I have to say they have pretty much the whole market in Santa Barbara when it comes to Thrift shops. They don't have much competition. Catholic Charities is a much better deal than Alpha. At least they have sales. Nothing at all was on sale at Alpha when I went. You guys need to do your research. You are charging a lot more for many items that you can get new at retail stores.
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September 2023 by Christina H.
I'm not a thrift store girlie, but when you have an hour to kill and you're not from the area, why not? I made my way through the store, glancing at weathered dresses, shoes, and purses, but nothing really caught my eye. My partner suggested stopping by the register, as that's where the higher end items would most likely be. One side had a bunch of knick knacks that were hard to distinct, but as I turned the corner, I grew more familiar with the brand behind the glass. For $40, I was able to snag a pair of Tom Ford sunglasses that originally retail for over $400! As far as authenticity goes, I would do a bit of research &/or risk taking a gamble. Mine are hopefully the real deal, but I also found a fake Hermes scarf that was selling for $150, so be cautious!
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August 2023 by Josette Uline
Update if you're gonna be closed ?
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July 2023 by Bonnie M.
prices used to be reasonable. way over priced now. i recommend yard sales to get a decent price. 5-10.00 for a used pillow is ridiculous. it's all donated people.
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May 2023 by Margaret W.
Prices were very high for what they had. Didn't buy much, just a blanket for packing furniture into the car.
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January 2023 by Cynthia A.
Way too expensive!! Items are donated so the prices should be more reasonable. It used to be a better thrift store until recently.
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December 2022 by Robert Cerda
Friendly and honest workers
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October 2022 by Gabriela C.
Prices are out of control. Thrift stores seem to forget they get all their stuff donated and sell prices sometimes higher than retail or almost at retail prices. Also they stop all promotions and discounts. I used to love to buy here but prices and attitude have make me go back go real retail stores where you get amazing deals, discounts and benefits like bringing back stuff that didn't work out or if you changed your mind. I recently bought an overpriced REI backpack and realized once at home that was falling apart in the inside. Well too bad, all sales are final.
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July 2022 by Bob G.
A very good thrift if you are after music CDs or Movie DVDs and Blu-Rays. Fair pricing ($1 CDs) and good volume (over 500 CDs my last trip to look through) I found 20 I wanted. There were a couple missing CDs in the cases, a few scratches that were excessive. I leave the missing ones open on the top shelf and let the thrift employees know. No sense in wasting other CD seekers time! Found a couple great movies as well, a successful visit!
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February 2022 by Brenda M.
I found some nice Nike sports bras, one looked new. Some of the things had tags on and were definitely brand new. A lot to see and pretty organized which I really liked!
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December 2021 by sandy aguirre
All donations must be preapproved. I emailed photos for preapproval and a pick up time was arranged. The driver, Kyle, called on the morning of pickup and was on time. Both Kyle and Fernando worked quickly to load all items into the truck and were done within an hour. They followed covid rules of wearing masks. Thank you for making a difficult time of cleaning out mom's home a little easier. Bless you both and the Alpha organization for what they do.
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December 2021 by Michelle Moore
I love to repurchase clothes and this is a great place to do it if you are maybe looking for an alternative to Goodwill. Easy pull up to the donation area. Check the days and times for donations.