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March 2024 by Atul Shukla
Large collection of prom dresses, helpful store girls especially Daisy (thank you Daisy), nice clean (curtain base) trial rooms. It is large store with lots of dresses, a must visit. Ample and designated 3 level parking lots (free), with charging points for electric vehicles. Nice clean Santa Ana shopping mall.Around 5pm it's quite busy, so come little early and that would give you quick access to trial rooms.
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January 2024 by Waldin Gonzalez
Only 1 employee for the whole store
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November 2023 by Alesia Marruffo
In the back of this store, you'll find a sale rack, I like there style!
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October 2023 by Jenny S.
Lots of selection, and price point is definitely great! The workers were friendly and outgoing. It's nice to be able to try on dresses instead of online ordering
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July 2023 by Sally B.
The Windors at Main Place Mall is clean and organized. More than that, they have Angel who is the BEST associate I have ever met at a Windors. Angel is such a huge asset to the store. I was in desperate need of a dress for a wedding and Angel helped me chose out the perfect dress. I felt so beautiful and so elegant the day of the wedding and it's all thanks to Angel. I will be returning to the Main Place Windsors location but only because of Angel.
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June 2023 by Sipa
Good selection for proms and graduation. Came to find a promotion dress and they were able to order the size we needed and it was delivered within 2-3 days on memorial day weekend. Definitely quick service.
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May 2023 by Ariel M.
I understand it was almost time to close. But I was being rushed while trying on 3 tops and I didn't have time to try the last top so I just decided to get it and when I got home I realized the top was ripped. This is why you don't rush people out. Very rude .
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April 2023 by nyeema forrester
Angel was an extremely nice worker, you guys should totally go!
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September 2022 by Kristin Nitz
I've been shopping here for years for dresses for dances for my daughter. I even shopped here myself years ago. They always have something and their prices really aren't that bad. Especially when you hit their sale racks at the end of the year after the holidays or them after proms are done.
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July 2022 by TJ K.
5/2022: This review is specifically for their online customer service/resolution department and has nothing to do with the service in-store. I warn you, if you purchase something online and decide to return it I recommend taking the item IN PERSON; DO NOT RETURN VIA USPS! The process itself was easy. Their store (OUTLETS AT ORANGE) did not have the size I needed so they offered to ship it for free (free shipping with no minimum when ordering in the store). I ordered 2 sizes, returned the size I did not need (free returns, usps label provided). Received an email a week later confirming they received my return, and a few days later another email confirming a credit was issued back to my card. After 2 weeks, several phone calls, and a handful of emails to their customer service dept I notified them that the credit had not posted to my account; they said there must be an issue with my bank. Eventually I had to file a claim; my bank immediately issued a credit to me while the investigation was in progress, and finally after 2 months determined that Windsor was at fault. Beautiful dress, by the way!! My daughter was so happy with it!
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June 2022 by Aracel Kinderman
My daughter got her prom dress there
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April 2022 by Viviana Vanegas
a lack of respect one person yesterday attending wait an hour to be able to try on some dresses they did not let me because there was no one to supervise?
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April 2022 by Princess K.
You will leave this place broke ! So many cute outfits for many occasions. Plus the best customer service. Julie was so helpful and friendly. I will definitely be going back to shop some more!
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March 2022 by Brittany F.
I went here looking for a dress for a formal party I went to with my boyfriend. We came here first and I tried a dress on that I wanted to show him so I called him into the dressing room area (NOT into my dressing room) and he came over and the attendant was super rude. She said he couldn't go in the fitting room with me in a very rude manor, which was NOT what he was doing. I said "oh he wasn't coming in I was just showing..." then got cut off by her and she said "if he wants to see you can go out there". What a rude a** girl honestly. I only tried the one dress on and we left. I'm not some teenager either I'm older why would I try to take him into a fitting room? I was clearly too self conscious to want to go out into the store to show him but that girl needs an attitude check. Rude b***** I was nice about it and just changed and left. Oh and to make it better I was waiting at the register to be helped and no one could bother to but that same girl came over minutes later to help someone else. I understand customer is not always right but she was disgusting.
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February 2022 by Ashley H.
Not sure what the reviews are so terrible. I did got on a weekday morning. I thought they had a nice variety of dresses available. The store associated was helpful and asked if they could take all the dresses I wanted to try to the dressing room. There are some dresses that are slightly damaged/dirty, but I just avoided those.
