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June 2024 by Francisco Herrera
Had an appointment with Youssef Salamoun. Great customer servic, easy to talk to and he explained to me very clearly the options that I had when applying for a credit card. Also for being in a wheelchair there was plenty of room to manover. Great experience
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April 2024 by Carniceria Internacional
Bad service, always
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January 2024 by Colin Frost
2 tellers and a line 25 deep out the door. Wells Fargo blows ?edit: lmao then trying to bother me to send an email with a bunch of info. Try being better instead of just trying to get me to do work. Moronic lmao
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November 2023 by Lorena Bustamante
Wells Fargo in Santa Ana provides excellent banking services! Helpful staff, efficient transactions, and convenient location. A trusted choice for all your banking needs. ???
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September 2023 by Rasheed W.
Youssef was very helpful and straight forward with everything he explained. He went above and beyond with helping me get my account set up. Any issues we ran into he immediately found a resolution. Every business should want a Youssef on their team !
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August 2023 by yessenia sierra
Playing the waiting game here is just dumb. Don’t be waiting on the waiting list because you’ll be here for about 4 hours and have other people be attended first!
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July 2023 by Stu W.
Always understaffed. Always slow with disinterested management. This has to be the worst Wells Fargo location in Orange county.
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July 2023 by Nancy Ramirez
I can't believe but every time I come to this place it's always this crowded and there are always 2 cashiers and watching a lot of staff walking around and whether to help or open another window like the manager ?I only come because it's the dryest part of the house but I'll really look another for hir
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July 2023 by diente jajaja
If there were bad stars, I would give it up to 6 bad stars for bad customer service. I don't want to go to that bank. One teller for more than 30 people. When I have to cash my check, I put in the card. The teller tells me the card is not yours. I tell you if it belongs to my wife, she has changed my checks, it is the same account, no, but it is not her, after an hour online, I'm sorry, but first thing on Monday, I went to that bank and took out all my money. I prefer to have my money at home. I prefer to go to the liquor store and pay 10 or 12 dollars for the bank to have my money because it's my money ok according to customer service I don't think gentlemen pay attention to your workers because that's how the customers leave ok I hope you find this post be of some use
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July 2023 by Berenice Lopez
Patricia is very helpful.
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July 2023 by Jose Lopez
Every day I go to that branch they never have staff to serve customers, the truth is very bad service
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July 2023 by Nathalie Ramirez
I came to this bank to open a new account and I am already a customer and they tell me that for those processes it is by appointment... apart from having me wait a while just to tell me that... bad service
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July 2023 by Dave
I’ve been a WF customer since 1977. The line of customers at this branch is usually long and takes forever to get service. I would avoid this branch for normal business, but I needed access to my safe deposit box. I counted 23 customers in line on Saturday morning with 3 tellers. The 5 star rating is not for the Branch, but it was for “Alexis” who took the time to canvas people in line for anyone needing special service. She assisted me and I avoided the long wait in line. When I left the line was even longer extending out of the building.Thanks Alexis!
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June 2023 by Omar D
Always a line here, 1 employee helping 15 people on line, and few other employees sitting on their desk watching!
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June 2023 by Hernan Molina
Definitely this Wellsfargo branch sucks, only 2 workers attending and a lot of people waiting in line when there was more workers just walking around ???? wellsfargo bank do something with this service ??
