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July 2024 by cj perciballi
Had an appointment to open an account. Waited 15 minutes at a desk. No one ever showed up. - not wasting more of my time with the actions requested in your PR response.
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September 2023 by Anthony Britton
Great bank and excellent service.
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July 2023 by Francisco Salazar
Very good, they always serve me very well, they even changed my coins, there it was 600 dollars and they didn't charge me anything
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July 2023 by Jenny Forero
Updating info waiting in line
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July 2023 by lord sonso
Here the person who helped me says that he doesn't like to fight with the clients of this location and he told me to go to another bank that's why I gave them a star Brian Hernades I think that was not an appropriate answer I think I'll go to another bank aver If I don't have one, they take better care of me.
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July 2023 by Josh Moon
I came here in March to make some adjustments to my Wells Fargo account. I had an appointment. Arrived on time. But I had to wait about 5 to 10 minutes. It did not bother me. I was not in a hurry. An associate named Josh (imagine my surprise we share a first name) came to help me. He was nice and patient and helpful. I was confused on some of the plans, policies and fine print and whatnot, so I had to ask him to explain it to me twice, which he did without a problem. So I appreciate his patience with me.He explained to me how the reward points work and helped me cash out what I earned in rewards.It was a pleasant experience. And the employee named Josh made that possible with his patience and attendance in helping me.I'm easy to please but I give this five star customer service to the employee named Josh.
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June 2023 by Joshua M.
I came here in March to make some adjustments to my Wells Fargo account. I had an appointment. Arrived on time. But I had to wait about 5 to 10 minutes. It did not bother me. I was not in a hurry. An associate named Josh (imagine my surprise we share a first name) came to help me. He was nice and patient and helpful. I was confused on some of the plans, policies and fine print and whatnot, so I had to ask him to explain it to me twice, which he did without a problem. So I appreciate his patience with me. He explained to me how the reward points work and helped me cash out what I earned in rewards. It was a pleasant experience for me. And the employee named Josh made that possible with his patience and attendance in helping me to make sure I understand what I was signing up for. I'm easy to please so I give this five star customer service to the employee named Josh.
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June 2023 by Benito vasquez D
Stay away, at least 30+ minutes waiting time to speak with a cashier, bad experience here
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April 2023 by Elizabeth T
This has been the worst experience I have had at this bank! I have several accounts with them. Every time I show up and try to exchange my dollars for coins, an employee named Gigi always tells me that she cannot do it because I need a business account. I do not understand what she has against me because I have spoken to other customers who also do not have a business account and whenever Gigi sees me, she interrupts the clerk when they are about to give me all the coins I need, and says that she cannot help me. This has never happened with other customers that I have spoken to whenever they want to do the same as me. I actually have video footage of those transactions with the other customers. I am going to end up closing my accounts because this is getting ridiculous.
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April 2023 by Loan Nguyen
I went to this bank to aid beneficiary to my account and they helped me. I thank you,People work in this bank very helpful.
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April 2023 by Jennifer A.
Clean are fast service I got done exactly why I needed very little wait time to be served
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March 2023 by Tina-Louise Hernandez
I wish I can give them zero stars I just waited in line for more than 30 minutes just for them to tell me they ran out of paper for a cashiers check they should’ve announced it or posted it or said something so nobody’s just standing in line waiting for no good reason
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March 2023 by Stephanie Juarez
Friendly workers but they have the worst wait time. Please hire more cashiers. Two cashiers for a line of over 15 people just doesn't work
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February 2023 by Liz R.
Three attendants on a Friday... really? Every time I come to this branch it's too much talking and long lines .
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January 2023 by lexandra ramos
Only one teller working when u come here,Then only one person on the floor helping w account set up
