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August 2024 by Lauren Bedard
Excellent service was provided by this post office when there was a discrepancy between the address on the tracking and the address on the label created by the sender. They followed up via phone and were very helpful getting me the info I needed in order to successfully retrieve my package.
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July 2024 by Joe Ruggiero
No parking, closed on Saturdays…hours are ridiculous. How does someone who actually works pick up their mail!
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May 2024 by Soila Martinez
The mail women in my area will not stop to deliver mail if a car is parked in front of my house. I cannot control neighbors from parking in front of my house. I have had late payments and important documents delays. I have a complaint and there has not been any improvement. This Monday I had to chase her to give her a card because she said if my mailbox did not have a flag standing up she would not stop.
Here is the BIG question, my mailbox does not have a flag. LOL
This is horrible the mail person does not want to do her job. I guess I have to miss work so that I can hang carry my letters to her.
So sad. Lazy lady with a bad attitude. I need a new mailman. I will keep complaining until she does her job or I get a new mail person.
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February 2024 by Stephen Clawson
Staff was unfriendly and unhelpful.
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January 2024 by Julie Bryan
The mail carriers from this office are lazy and have no pride in their job. They will deliver a package and can't even take a second to knock or ring the bell to let the resident know that a package has been delivered. Today, I was able to see on my ring doorbell, the mailman run up with the package over his head, and drop it on the porch, it was barely sprinkling. Oh no, he's going to melt!!! We have a note, in big black letters, right next to the mailbox, instructing all delivery people to ring the bell. I have called numerous times and complained about the mail person not ringing the bell, but the manager was more upset that I had somehow obtained their number than the person not doing their job correctly. Porch pirates are having a heyday out there, some of this can be avoided if, the resident is informed that a package has been delivered. Take a second, make a difference, ring the bell or knock. It's not that hard. Kids do it on Halloween all the time.
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December 2023 by Amy Sakamoto
There is no dropping box for prepaid packages
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December 2023 by Luis Canalizo
Friendly staff always been helpful when I need help.
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October 2023 by Fausto Chavez
Horrible parking. Worst place for pre-paid package drop-off: there's no drop box, and the designated desk for leaving packages is right next to the EXIT. The attendants here often leave the front desk without taking the prepaid packages, just leaving them out--anybody can grab a package and walk out easily. Plus, there is a middle school a block away with many kids coming through this area. Luckily, there are much better post offices nearby.
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September 2023 by Dawood Shah
It’s my neighborhood, post office, and the whole staff is really good and very friendly
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August 2023 by Shelly Gallup
Fast, no line, friendly.
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August 2023 by Jess
The worst customer service I’ve ever experience. The gentleman taking care of the facility is so unhappy and miserable that I feel sorry for him.
I hope he finds a job when he is content.
Stopped at this location on two occasions , December 16th , & December 19th 2022. Both times the gentleman was effortless rude. Unbelievable!
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July 2023 by Dustin L.
I have to give it up to the manager Phat and his team for helping me locate a missing package. The Donkey ebay seller put 2 addresses on the package and they helped me 100%. The post office workers don't get the respect they deserve and we always blame them. They did there job, it's sometimes really bad businessman online that make them look bad. Hands off to the Diamond Station Greenville. Top notch world class.
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May 2023 by Sondra V.
Don't go here for any USPS services! The guy (heavy weight) sorry didn't get his name but is not helpful whatsoever! Terrible service! Do your effing job and help your customers if they need help! Sucks at communicating and just sits there! Will never come back here anymore! Slow and poor service!
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April 2023 by Nene Gonzalez
Tried dropping off packages that were pre labeled thinking it would make the life of the worker easier , he told me couldn’t because the max was 3 without some type of sheet . Makes zero sense and I’ve never had an issue . This place is one of the worst
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January 2023 by Jesika Deras
The worst customer service I’ve ever experience. The gentleman taking care of the facility is so unhappy and miserable that I feel sorry for him.I hope he finds a job when he is content.Stopped at this location on two occasions , December 16th , & December 19th 2022. Both times the gentleman was effortless rude. Unbelievable!
