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September 2023 by E.m Bg
Ami, my correspondence doesn't always arrive in the mailbox well, it comes from other people from other places and my correspondence is lost, I don't receive it, please pay more attention to those who are delivering the mail, please. Thank you.
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August 2023 by martha palafox
Efficient staff
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August 2023 by Veni Lacucine
Horrible experiences! First time the system is shut down so cash only but the staff told me QR code is acceptable, except it is not when I paid online and present them the code! Second time an Asian staff named Betty is acting with extreme arrogant attitude like "we do not print lables for you, and no tape provided," I do not need to come in person if I packed and sealed with a label on it, I can just drop it in a box! One star or less, I do not think it will make a difference to USPS in Santa Ana, they just do not care!
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February 2023 by Rain Hunt
Great experience with much help from their employee Miguel. I came unprepared without all the documents and not at the correct appointment time. I’m as still received with courtesy and he made the process painless and easy. I appreciate his patience and care in the matter and hope he is being recognized for his contribution!
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February 2023 by Brylee Murphy
They always close before 5 pm so I wouldnt go there if you are trying to make it before they close. Even ifs it’s just for drop off.
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January 2023 by Janes H.
Great experience with much help from their employee Miguel. I came unprepared without all the documents and not at the correct appointment time. I'm as still received with courtesy and he made the process painless and easy. I appreciate his patience and care in the matter and hope he is being recognized for his contribution!
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September 2022 by Nancy Garcia
I started dropping off my packages here usually I did in Tustin. 4 out of 6 are missing. They were scanned 3-4 days after I dropped it off..Customer service couldn't help with an update.The worse never ever! I'm losing business.
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August 2022 by Infinity Universe
The worse worker being rude towards others worse place to go and not attend. Miguel is the most rudest person he’s not doing his job and makes lots of errors. Please fix your service and place.
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May 2022 by Terra Flusche
Came in today for a passport and was in and out in less than 20 minutes, even with someone ahead of me. Romarie was the worker helping me and she was very professional and efficient, even as the office seemed understaffed. The online instructions for getting your passport done were clear and made everything easy. Just note that you do have to pay for street parking but it's only $2
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May 2022 by Barbie Witham
A unique historical building in Santa Ana. Staff very helpful. Be aware metered parking in front!
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April 2022 by choi eunsil
They are so unkind. Very selfish.I went there on purpose, but they didn't even give them out because they said there were only a few documents.
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November 2021 by Gina V.
Thieves work here!! On November 1st, I drove from Placentia to this post office, less than a block from where my son lives to ensure my son would get his birthday card on time (Nov 2). Inside the nondescript envelope was a card with an Amazon gift card enclosed. Sure enough, the card never arrived. I had my return address on it, so it had nothing to do with postage. Someone who works here stole it! Karma will get them! I hope it gets them good!
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June 2021 by chevyblackedout Chevrolet
Horrible customer service i will give this place 0 stars that's all i can say ...
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May 2021 by Katie Ann Watkins
MIGUEL really saved me getting my passport. I thought I brought in the right paperwork but I didn’t, he gave me a second chance to get it together and I’m soooo grateful! only thing I hated was paying for parking lol.
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April 2021 by Carlos A.
Worse, I can see why they lose so much money and don't make any. Should just be outsourced and allow a company to provide better service with reliable employees. Appointment made for a Passport, drove down only to be told the person who does that called out. Poor leadership and no structure, outsource and stop supporting the USPS
