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August 2024 by Annette Rodriguez
Phogne T was very rude and not direct. Thankfully, they had a very sweet and understanding manager
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December 2023 by Angelica P
I had to deliver multiple packages, but I didn’t know how to properly label them. Both of the staff members (I only got Kim’s name) were extremely patient and kind about their directions and advice. I couldn’t have asked for better service!
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December 2023 by Sandra 64 Lopez
The black lady Kim is super rude. Go somewhere else.
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October 2023 by Daisy Whitehead
Staff very helpful. Assisted me with mail delivery issues caused by homeless population having stolen our mailbox.
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May 2023 by Elizabeth C.
KIM IS AMAZING!!! Second time she helped me at this location, all I know is she made my trip to the post office a great experience!!! Thank you Kim!
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January 2023 by Diane M.
I like this location. I haven't experienced rude workers only rude customers.....these people are just trying to do their job. 4 stars because they are a little slow
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January 2023 by Delfino De Los Santos
After being told to move my mailbox post outside of my property onto the sidewalk, they then told me to move it back inside and I did but they won't deliver my mail. Hope you mail service delivery workers get fired and find some other job you'll actually put some effort in.
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December 2022 by Lupe E.
It has been THREE years since we have had a regular mail carrier and as a result, carriers that deliver our mail do it solely as overtime and they are usually new, too tired after their regular shift, or they deliver the mail super late at night (as late at 10pm sometimes). As a result all these carriers don't pay attention to the address number so we are frequently getting the wrong mail or our neighbors end up with our mail often. This week, we did not get mail for two days. This has caused many of us to miss important communication and to fall behind in our bill payment--which is NOT ok! We have tried working with the post office staff and it is clear they are understaff and are doing what they minimally can with what they have. I ask that if the Post Master from this post office reads these reviews that he work with the post office staff and his upper management to permanently staff this route with a regular mail carrier so that they do not make the same errors over and over again and we can resolved this for once. We are desperate and don't know what else to do! Please helps!
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November 2022 by Juana Pantoja
This is the worst post office I have ever been to. Horrible costumer service, one of the guys seems bothered when he has to look for a package. Another one seems like he does not know whats going or is to lazy to do his job and gives you stupid advice to continue to wait for yoir package at home. Clearly there is an issue with it that is why it was not delivered in the first place as instructed on the attempted delivery notice. I hate having to go to this post office. Honestly they need to hire new people that really want to do their job with a pleasant attitude.
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September 2022 by Steve F.
Worst usps ever! The African old man named Herbert is extremely rude and doesn't answer any questions . This location needs improvement immediately!
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May 2022 by Gloria Griego
They continually leave me other people’s mail and if I leave Mail to be mailed out they don’t take it?! Very Frustrating... ??♀️
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April 2022 by Deli
After being told to move my mailbox post outside of my property onto the sidewalk, they then told me to move it back inside and I did but they won't deliver my mail. Hope you mail service delivery workers get fired and find some other job you'll actually put some effort in.
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April 2022 by Yesca C.
Even slower than the other Santa ana location. They r so rude. If we are asking a question it's because we have no knowledge. Need happy and younger staff. Life moves fast. We don't have time to be at the post office for almost 45 minutes for something super simple.
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March 2022 by Angie Salazar
I believe these people HATE their job! horrible service!
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February 2022 by Sidney M.
Guy working is a complete a*** He was a tall African American man. He was rude and angry with every customer I saw. He was very aggressive and talked down to two elderly couples. Call ahead and avoid this person or avoid this Post Office altogether.
