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September 2023 by Demoris Mosley
Home Depot was a great help for me , I had some tools for a early job and found everything that I needed. Thanks home Depot!
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August 2023 by D Lyerla
I took my son to the Home Depot Kids Workshop, and we had a great time. He really enjoyed learning how to use different tools and building his own project from scratch. He also loved the fact that he got to keep it at end of the workshop.
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August 2023 by Steve Cederquist
Love HD they always have what you want and more
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August 2023 by Mirna Nieto
My first time doing the beginning of the month craft with my daughter did not know you have to register they told me to wait til 11:30 I waited spoke to manager Ericka honestly she was no help sadly they had enough kits left but yet my daughter was so excited to build something ended up building nothing left upset how can people be like that with children
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August 2023 by Courtney Robinson
You're only as strong as your weakest employee and this is you Ryan. Since you don't know how to do customer service maybe clean your store because it's gross. Multiple reviews about how dirty your location is and you don't care. And Ryan has no idea what comes in and out of a store because he's so rude he doesn't take the time to figure it out because he's a horrible. you have a horrible location and you honestly dont care. The associates I filed a complaint against act exactly how you are acting. You don't do your job you hang up.But neither does any of the managers at any Socal location. Ryan does not return complaints. He stated he doesn't even receive. HD honestly shouldn't be in business. Rude ARGUES I think this is the norm at HD. DO NOT SHOP AT HD. ANTHONY who isnt THE MANAGER WILL NOT CONNECT YOU WITH STORE MANAGER RYAN. LIES AND STATES HE IS THE ONLY MANAGER BUT HES NOT. HE IS ARGUING ABOUT MY RECEIPT BUT HD HAS ALL ON FILE. ARGUES ABOUT EVERYTHING YOU ASK OF HIM INCLUDING THE DM JIMMY WHO IS NO LONGER THE DM. ANTHONY GIVES NO RESULTS ON ANYTHING EXCEPT THAT HE IS A HORRIBLE MANAGER AND WOULD RATHER TREAT you like poop get you made and angry.You can hear he left the store ((taking your lunch while on the phone with a customer is the most insubordinate thing that this man could have done.) Ask to speak to corporate you will be hung up on. I don't understand how this person is still employed and why corporate doesn't return calls on complaints why because not one of the managers do their jobs you will waste more time and money ANTHONY you are only a strong as the weakest employee and this is you ANTHONY ELIZABETH RYAN ASHLEY IN WESTMINSTER AND ALL THE OTHER MANAGERS IN SOCAL OC area. And Anthony you think you're so big and bad but your store is dirty dusty all employees stand around doing NOTHING BUT Interrupt when not spoken too. Ytreat military and families less then desirable
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June 2023 by Arthur Chen
Best Home Depot store in the area. We bought 18’ ladder and 20 bags of mulch. The store assistant manager Dennis led his team to help loading everything to our Tesla SUV professionally. I am impressed.
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April 2023 by Araceli Hilario
Went with my father to purchase some materials for a DIY project.When we started gathering the materials/items we ran into a few issues. It showed that there was Inventory on hand but there was "ZERO". So we just continued down our list & at the end we asked an associate to HELP. I thought since we explained to him that we had gone in an checked their inventory & also looked at were it showed it was located that he would do something similar, but NO. Instead he just said follow me so we did. Next thing you know we're walking down isle after isle & he just keeps saying "I know I seen them around here". After about an hour I told the gentleman it's ok. Will just come back in a few days & get those items. But if you can do me a BIG FAVOR, can you PLEASE relay this info. to the appropriate person in charge of inventory so it can be corrected or fixed. So that when I come back I can see that it's either available or not. I'd really appreciate it. I also told him if it's not your job just let me know so that I can talk to the correct person. But he said he would take care of it.
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March 2023 by Sheena Marie
Aida was amazing in the garden center she helped so much! got some great deals here on plants
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October 2022 by Kailey I.
Rented a 50 ft snake from this Home Depot brought it home & didn't turn on, I brought it back and was accused of breaking it. The manager came and told me they have video of the snake working prior to me renting, I requested to see the video and they would not allow. I got charged for the rental plus a $90 fee for labor & parts to fix. Total scam, I would recommend turning on the rental tools prior to taking home because as they will charge you unnecessary additional fees....
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October 2022 by Chris L.
Worse home Depot in the USA , horrible customer service! They never gave me my money back after my return. I return it in store and they don't have track of it. Kept me on hold over 30 mins. THIEFS!!!! Stay away from this store!
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September 2022 by David T.
Garbage a** home depot. Called them on a Tuesday about 10 times just to see if they had trucks available. The phone just rang and rang and rang and ultimately nobody picked up. Is this the big box giant retailer home depot or some fuckin backyard swap meet sale. Home depot's profit margins are insane and these cheap corporate fucks are so stingy with payroll putting so much stress and management, employees and the customers. We all fight amongst ourselves while the suits just rake in all the money. This is some top tier crusty white powdered dog s*** and it must stop. Everybody reading this review, read it fuckin carefully. There has been a significant and noticeable decline in quality of goods and services WHILE hyper inflation continues to sky rocket. We are paying way more money for things and receiving way less for it and it's happening everywhere. Don't be putting up with this b******** Hit them where it hurts, their wallets. Tighten up on your money. ONLY spend when absolutely necessary. Learn how to be financially smart and economical resilient or get taken advantage of for the rest of your life.
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August 2022 by Christina K.
Oh how I wished I didn't have to write this but last thursday took the cake. Went to this store since it is the closest to look at a $600 tool box with wheels with my dad. We ended up purchasing it- only to find out it is too heavy and big to fit into my vehicle. Ok- I'll rent a truck from the Home Depot. The guy at rentals could not have cared less. Not only did the guy the night before not move the trucks to a safe location they lost all they keys and the gas was taken from the trucks. He offered no help or alternatives. Had to 'return' the tool chest, to only have to wheel it over to will call and re purchase it there since that is the only way to have something on hold. Drove the the Costa Mesa store, rented a truck there, picked up the item. Needless to say it cost me over 2 extra hours. Now I have two $600 charges on my card and they said I have to call my credit card, their computer shows I bought two. Really?? I will drive an extra 15 minutes to go to Costa Mesa to not have to deal with this place. Flower department is still ok to shop in, but I am really disappointed in their staff. The gentleman I rented the truck from in Costa Mesa deserves a promotion and raise for his customer service.
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August 2022 by John H.
Worst Home Depot ever. They lost one of my 2 shower door and cost me time and money with my contractor. I was told the manufacturer confirmed that shower door was delivered and they said it would take until 3 days later to find it. They showed zero willingness to help and resolve the matter. The manager and the associates response was "Eh nothing we can do". Ridiculous! I will be escalating this to home depot corporate.
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July 2022 by Cindy Tan
I went to buy a few pieces of wood that also needed to be cut. I talked to two workers that both told me they would send people to help me. I waited for thirty minutes and ultimately left.
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July 2022 by Sam Sprague
Good store. Helpful. Polite. Has what I am shopping for.