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December 2023 by Mohsen V.
they are quick friendly and good price and they are open 6day a week and always quick respond
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December 2023 by Patty S.
We purchased our truck here 6 years ago and bring it back for service. The staff are professional and very knowledgeable. We trust their recommendations and they work hard to get the truck back to us quickly.
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November 2023 by Jessica R.
We love Tom's Truck Center. We have been using them for years. We recently just purchased a few new trucks and have been working with Mike to get them serviced. We have had nothing but great service and he is very flexible with scheduling with us to get the work done. Specially its hard with our company to schedule when we rely on these trucks daily, but Mike has made it easier to get the work done and have our trucks back to us the same day!! Thank you so MIKE and Tom's Trucks. :)
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August 2023 by Patrice M.
Tom's has greatly improved their service and goes above and beyond to give us exceptional service. Eric Adamson is the best and I could not be more pleased with their over the top service. We purchased several trucks from them and the servicing of those trucks is the best I have seen.Thanks much Eric and Tom's!
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July 2023 by Jessica M.
We bought a new Truck for our business at Tom's Truck Center and Mike Hacken made the experience easy for us. His communication was friendly and informative. I was grateful that he readily explained anything I needed to know and was quick to respond. We had a bad experience with a well known truck dealer in Long Beach so we are especially grateful for a good experience working with Mike and Tom's Truck Center.
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May 2023 by Mario Magarin
Worst service... Ordered a part and payed for next day shipping service and turns out they never shipped the part. Irresponsible people
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May 2023 by Byeong L.
Tom's Truck Center is best place to get your truck. We added 2nd truck to our fleet. David was great and made our transaction very smooth with no hassle or BS.
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April 2023 by A S.
Tom's truck service center is staffed with amazing service minded people. I have been taking my Ford chassis RV there for over a year and each time they are eager to help and get my unit back on the road as soon as possible. I have dealt with service writers Albert and Chris, both are easy to work with. I am grateful that I discovered Tom's Truck to care for my big investment.
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February 2023 by Ed D.
It was a horrible experience. After they towed my truck to their shop, they lost my phone number even though it is painted on the side of the truck and They had the insurance claim information that had the phone number.They never returned phone calls to me or my insurance adjuster, claiming their phone system was broken.It took 3 weeks, and 2 visits just to get an estimate, that was so vague on detail, that even I wouldn't let my insurance company pay for it. Finally I had it towed to a different repair shop, where they fixed it in 2 weeks at less then HALF the price that Tom's Truck had quoted me.I really felt like I was in 3 Stooge's movie, If I could only figure out who was Curly.
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August 2022 by Sean E.
We bought the truck from Tom's originally and so the standard maintenance have been very easy and clear with them. We also had a fire and they helped take care of all the insurance work every step of the way. I would definitely recommend them.
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May 2022 by David D.
We bought a Mitsubishi Fuso 180 at Tom's Truck about 3 yrs ago. It started to give us trouble . Brought it back to their Santa Ana facility to have it fixed . It turned out the engine head was blown ! I work with OJ to have Mitsubishi warrant the cost to fix it. OJ was VERY helpful during thr the process. Excellent service .. Thanks OJ ! Oh, the truck is back on the road without out any problem .....yet :-)
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April 2022 by Czar Acvdo
Good customer service
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April 2022 by Trina C.
Not only have we purchased trucks from Tom's Truck Center, we would again. We have out trucks repaired and maintained at Tom's. They always do a great job, and they got us in and out quickly. Our service advisor communicated clearly. If I could give them 10 stars I would!
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February 2022 by Connor C.
Ordered a few items online. No response after a week, so I emailed. No response to my email, so I called. Left two voicemails over a few days which were ignored. Eventually got someone live who agreed to ship my order. (The shipping and handling charges were over $40...) Only half of the items were sent. I contacted them several times by phone and email, but was ignored. The remaining items were never sent and no refund was ever made.
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December 2021 by Marque L.
I had been looking for the truck for over a year! Tom's had the truck got the deal done in a timely manner! Dylan was easy to work with we will check them out when we are ready to expand
