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August 2023 by Dee Martinez
Sale prices are great, but service is horrible. The store is a mess. An employee or manager was nearby & never acknowledged me, said hello or asked if I needed anything. Another day, I called & the phone rang for a long time & was not answered in a professional manner (just, 'hello?'). Poor customer service.
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August 2023 by Tiffany T.
Take money but no shipment. Bad customer service, no help sent customer back and forth talking to the carrier. The children place don't want to take responsibly when customer don't receive their shipment. The children place credit card providers is no help, all they want is to take your money without any responsibility for your products. Do not buy at thus place. All it gave you is lost of money and stress.
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April 2023 by Jailene M.
I loved to go to this store to buy my kids clothes and it's so close to me but I recently had a bad experience at this store when I was trying to exchange a pair of shoes that were defective due to the fact that they ripped from the tip and were only use 3 times and were bought less than a month. Which I found odd due to the fact that I had the same exact shoes that lasted more than the newer one and were worn a lot more. So I decided to go to this store to exchange them and the girl that was working did not provide the best customer service and quickly denied the exchange because she saw the receipt was on my email and she assume I bought the shoes online therefore she said she could not exchange them and that I had to exchange them how I bought them but I reassured her that I bought the shoes at this store. She still denied to exchange them. Then I asked for the manager and the Manager came out and also denied to exchange the shoes and her excuse was because the shoes didn't have a price tag but I did have the receipt which I didn't understand what the problem was if I had proof of purchase. So I ended going to another store which was at the block in orange and they were so helpful and nice and had no problem on exchanging the shoes for me. So therefore I would not recommend this store due to horrible customer service.
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October 2022 by Nactaly Rodriguez
Maria is such un unprofessional cashier.... How can 60 plus 25%=to 80%?? Then the cashier right next to her is not a help at all. They both give an attitude rude and can't help nor explain why the math is wrong.
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August 2022 by Diana F.
Got here at opening hoping to try on uniform shorts with my son. First, the store was an absolute mess. I get that places are short staffed, but this was really bad. I was able to find shorts only to be told that we couldn't try them on. My son is at an age, like most children are (it's in the name of the store!) where he is growing and trying on clothes is vital. I was tinkering with buying the shorts, going into the mall bathroom to try them on and then return them, but I realized that is way too much effort and I will just go to another store and give them my money instead. This used to be my go-to store. Not anymore.
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October 2020 by Marlene Santana
janai is very helpful. she always knows where things are located and its easy to come i the store grab what you need and get out. the store looks good. awsome place to shop
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March 2020 by sharon smith
love using their coupons but the store in quiet messy
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December 2019 by Oscuro De nada
It is the most messy store I have ever seen, just to see it caused me a headache, I would not recommend anyone to buy there, all the clothes are thrown away and a complete mess is scrambled
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November 2019 by Maria Olivares
(Translated by Google) Super good stuff(Original)Súper buenas cosas
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November 2019 by Alex Kravtsov
Worst customer support I've ever seen.
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November 2019 by Nette P.
Love the clothes for my twin boys. Great deals. Very durable. This location is a nightmare. You can't find anything in the store. The clothes are piled/thrown on the floor, tables and rounders. I came in right when they opened and this is what the store was like. It literally looks like a sloppy teenagers bedroom minus the food wrappers. For this location, it is much better to order online and pick up.
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August 2019 by Wendy Z.
This place is awful there clothes is everywhere u can't find nothing looks like a tornado went threw the store.
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August 2019 by Nelly V.
This place is disorganized, dirty, and unprofessional. I will never shop at this store again. This store has been the worst shopping experience I have had.
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August 2019 by Yess M.
This store has piles of clothing and clothing all over the floor. The deals are great but I recommend placing your order online and just picking it up in the store.
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January 2019 by Nicole M.
RUDE! Never once have I come to this store and had someone who worked there greet me or have any type of personality other that rude and impatient. Not sure why they are in business. Unorganized, unfriendly, disgusting store.
