-
June 2023 by Auds L.
I've been pining for a particular semi hollow guitar and happened to see one for sale here. Gotta say it was a pleasant exchange. The folks took time to chat with me and allowed me to test the guitar, running around finding the cord and cable. Overall a great experience! I will be back to check out their wares when I feel the itch to add to my collections. Just fair warning. All transactions are in cash, which is not an issue for me. Worth the minor inconvenience for sure. Thanks Steve! And Elise. And the young boss man! Haha! Catch ya on my next rounds!
-
May 2023 by Russell E.
Very polite and honest people. They were very welcoming and polite when I walked in. I had 2 earrings I was trying to sell. There was no questioning or assumptions being made (me being younger with tattoos I tend to get profiled). She quickly looked at my earrings which I thought were two 14k diamond earrings. Turns out One wasn't a diamond the other was a sh!++y one lol. She informed me of her assessment and asked what I'd like for them. I don't really know too much about fine jewelry and asked for a fair offer. She took her time to explain the market and made me an offer which made sense. We did not end up making a deal but I wasn't in any way offended or upset. Neither were they. The professional and easy going interaction lasted about 5 minutes and I was on my way. Good people and all the haters leaving reviews are just mad cause their items are crap and they don't want to believe. Till next time :)
-
March 2023 by Maria Miller
The owner and staff are very friendly. I never felt rushed. They take their time to to listen to you and find you what you are looking for. Also, the jewelry I bought is in great condition, literally brand new. I highly recommend this place.
-
March 2023 by Donna Whitmire
I have been going to this pawn shop for years to buy jewelry, musical instruments and all kinds of collectibles! They buy gold and pawn for loans as well. Owner Steve is a wealth of information. He is honest and fair, as are his employees. Always a great experience!
-
March 2023 by kay song
Bad attitude. Rude old guy.
-
February 2023 by Matt Clausen
Nice, friendly, and attentive.
-
January 2023 by Giovanni Castaneda
Very rude.
-
December 2022 by Big A.
Great selection of products, fair prices and nice folks to talk to. Very friendly and helpful showing various items in the case. Unfortunately, some scumbag stole off the counter a watch I was buying. I hope the guy who stole it trades it for drugs and then overdoses. It wasn't an expensive or name-brand watch, but it was meaningful to me as a piece of watch history and the owner lost a sale. Business is hard enough and then these thieves and lowlifes are ruining our communities. I'll continue to shop here and do my part to support this business.
-
October 2022 by J S C.
*Disabled Indigenous Customer* SOOO grateful to SoCal-J&L!!! I contacted them about a lamp my friend had seen that she knew I'd breen searching for. I live in NorCal and the bronze lamp was too heavy to ship affordably. Worse I wouldn't be visiting the area for another 5 months! I was crushed until the kind folks offered right up that they would hold the lamp until I could come down! I couldn't believe they would make such an offer on a highly desirable piece that was priced at nearly wholesale! I know it would have flown out the door if they hadn't tucked it away up high so it would be there when I came down. Never in my life have I had a seller go so far out of their way to make sure I got my needs met. The transaction itself was effortless w/Paypal, they helped us load it up, and the lamp looks great no matter where I put it in the house! We were not hassled one bit for our ethnicity. Mine is less noticable than my companion, but I had on my Chickasaw Nation Proud face mask and we were treated only with respect. The other customers in the store (all 3 of Meso or South American descent) were enjoying their time there, so I am shocked by the tragic reviews below. Not at all our experience. What's even better was that we did not expect to have such a fun time picking it up! Seriously, FUN. The gentleman and lady that helped us were delightful and within minutes we were all cracking jokes and laughing it up. I mean really, this was the best shopping experience I've had in decades, with friendly, helpful, and trustworthy people. Any time I'm back in SoCal you can bet I'll be in there scoping out the antiques and jewelry counter!
-
October 2022 by Austin Heiselman
They don't want anything unless it's gold. They should put that on the website so people don't waste they're time.
-
October 2022 by Russell McNeely
Fantastic customer service!
-
June 2022 by Matthew D.
Steve will talk your ear off if you are in to that Great stories of famed rockers before they were big. Pleasant and generous he"ll make you laugh but,between you and i....(his joke delivery is sub-par....lol) Bought 2 guitars here and I'm very satisfied. The electric PRS was reduced for me twice because COVID and all its trappings . The Yamaha acoustic was a steal and I've had many inquiries to sell it. But then what will I use. Thanks to Steve and crew for giving decent," old timey" customer service
-
April 2022 by Steven W.
The worst place I had ever been!!! That nasty man was so fuc***ing rude. I would never go back there and never recommended to anyone!!!
-
April 2022 by GMedia Orange County
they come through when you need boss man cash haha
-
October 2021 by M. D.
The pawn shop they have lots of stuff but they buy only particular stuff.
