Smart & Final Extra! is a warehouse grocery store where customers find groceries, supplies, produce, fresh meat, and other items. Many reviewers note generally great service, friendly and respectful staff, and specific helpful employees. Customers report coming for specific items like cheese, picnic items, ribs, and salads, finding good value. Experiences with individual staff members vary. Some customers report very kind and proactive employees, including a manager who helped return a forgotten item and cashiers who are friendly. However, other reviews mention instances of staff having a bad attitude, being unresponsive, or not allowing a customer to use their number to pay. One positive highlight was the store allowing and facilitating a customer to help another customer use a discount coupon. Overall, the store is used by households for their shopping needs, with mixed feedback on individual service interactions.
