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August 2024 by Jeka Campos
Today I was helped by Brenda, a teller at the bank, her customer service was excellent! Employees like her make a big difference!
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July 2024 by Rosa Castro
Very bad place went and use the atm and the card got stuck and went the next day and the lady in the bank said that they shread it and that was a lie cause I went early in the morning right when they opened. Very bad service.
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July 2024 by Joe Joe
Everytime I come to the bank with some issues always come back out with a smile. The staff are always nice and good costumer service, Want to give thanks to Luis for his good help and awesome service,, He answer my questions and walk me through them, School First is the best,
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July 2024 by Amanda Martinez
This bank is a blessing, fell back financially and they were so patient and understanding and did everything they can to help me get back on track.
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July 2024 by Olga Lopez
Great bank
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April 2024 by Orlando Kina
Good service
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December 2023 by Estefania Ortiz
Excellent service from Iliana, she clarified all our doubts, helped us with everything we needed, we were very satisfied with our appointment today.
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December 2023 by Ali Huerta
I cannot say enough good things about SchoolsFirst Credit Union. Truly, one of the best organizations to bank with. I recently came into a sticky situation with my direct deposit, and the staff (namely, Katherine Gatewood) went above and beyond to help me out in my pickle of a situation. Their staff is full of some of the kindest people I've ever worked with, and I will be a lifelong SFCU member because of this service. If you are able to join this CU, I cannot recommend it enough
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November 2023 by Sophia Z.
I love this branch. Obed in particular was awesome and helped with all my questions over the phone!
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October 2023 by Luke Latham
WARNING! SchoolsFirst FCU violates their Privacy Policy and NCUA's Privacy Policy by sharing your personal information with unaffiliated companies, such as TruStage/CMFG Life Insurance, including YOUR name and address, YOUR BIRTHDATE (!!!) and YOUR social security number (!!!). They will lie to you when they tell you that they've unenrolled you from the illegal sharing of your personal information. Once the unaffiliated company, such as TruStage/CMFG, has your personal information, they won't stop sending you junk in the mail, won't unenroll you from the junk mail, and won't remove you from their systems. This is all HIGHLY ILLEGAL under NCUA guidelines. And ... please don't believe them when SchoolsFirst tells you that they don't "sell" your personal information. They are more than likely getting some kind of bank benefit out of these deals, some kind of kickback from these unaffiliated companies. I'm opening a formal complaint with the NCUA against SchoolsFirst, and I wish a law firm would open a class action lawsuit against SchoolsFirst. DO NOT open an account with SchoolsFirst if you value the privacy of your banking information! DO NOT give them your birthdate and social security number, as they WILL NOT BE treated as private information!
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October 2023 by Troy B
I attempted to call on the 13th and was on hold for way too long and no one in customer service answered. I needed some assistance on my auto loan for a service that they offer for loans. I called today and was told I have to wait an additional 12 months before I can use this particular service. However, if I would have called on the 13th, they would have honored it because their terms changed “internally” yesterday but was never disclosed to their customers. Very dissatisfied and time to look for a new bank. It’s become more and more difficult working with them.
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October 2023 by Daniel O.
I just had to wait 45 minutes for a replacement card, and nobody informed me that the card was already ready sitting on the printer. The service here is ridiculous. I was clearly waiting in the area. They designated me too. Yet completely forgot about my card sitting on the printer and me sitting right behind them save yourself some time and go to the one on Chapman.
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August 2023 by Peter Mullins
28 years...greatest all around financial institution.
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August 2023 by Crystal Clear Cleaning Core
I have been a member for about 20 years and have had some issues with Schools First in the past, but recently I visited the Broadway location and received astounding customer service. I believe the woman who helped me was Lisbeth and her work ethic gave me a new attitude toward this company so much so I wanted to leave this review. She was fast, professional, accommodating and even took the time to be observant of small details.
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August 2023 by Peter Mullen
28 years...greatest all around financial institution.
