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January 2024 by Mia K.
Bill is a knowledgeable, low pressure employee who was very helpful and personable. We went into the back room to look at loose diamonds closer to the desired center size. Of course a gal wants a ring when proposed to but if not possible, we learned Robbins has shank rings (rather unfortunate name) for $100 to be returned when the actual ring has been set. They have a good selection of men's wedding bands, engagement rings and beautiful lab created diamond jewelry for all tastes.
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November 2023 by Brandon B.
This establishment is very clean and professional. They have extremely helpful and friendly staff that are knowledgeable and are willing to help you in anyway that they can. I definitely will be a repeat customer.
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June 2023 by Lauren V.
I live around the corner from this location and I went into this facility with the intention of resizing my current engagement ring and purchase a matching wedding band. Before we could even get to the purchase of a matching wedding band, the salesman looked at my ring and said "we didn't make this so it's not going to be good quality and we won't be able to resize it" I asked if a jeweler could look at it and he said sure, walked away and went into a back room and came back and said "like I said this is a poor quality ring that just wasn't made right" (to his credit he did complement my 2 carat center diamond and focused more on the metal work not being up to his standards) Now I understand this ring was made a long time ago, as it a family heirloom and was manufactured in Savannah Georgia long before the modern technology we have today, but to say something like that to someone who was recently engaged was mind blowing and incredibly rude. Took it down the street to another jeweler who had no problem resizing it and purchased my custom matching wedding band from them. Personally I think the salesman just felt like I was coming in for an inexpensive adjustment and didn't see that I was worth his time. Little did he know I was looking for a 2 carat matching wedding band. Perhaps we would have gotten there if he wasn't such an a***
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May 2023 by Shineless Window Tinting
You can trust 100% and look for Mary, she is awesome and very experienced. She will take care of you incredible perfect.
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December 2022 by V M.
I walked into Robbins Brothers to buy my mother a tennis bracelet and wasn't acknowledged not once the 10 mins I walked around. ...so I left and went to Jarads Jewelers down the street. They were also busy but welcomed me in and assisted within 5 minutes.
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October 2022 by Marc R.
Just proposed to my gf yesterday. I promised TJ a review of my experience purchasing the ring there. IT WAS AMAZING. Went in originally not to buy right away but to gain more information on engagement rings. TJ was very knowledgeable and helped me throughout the entire process. No pressure, no matter how much you were looking to spend. Every bit of the ring i had my own input on and he had suggestions for whenever i needed them. I ended up walking out very happy with a ring on order for my future fiancé. TJ your the best! And thank you for being so helpful and understanding of what i was looking for. Well be back soon for the wedding bands
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October 2022 by Jillian S.
Not a fan of this store and their policies or pricing-- I had no choice in the matter though. My husband bought my ring here (that I really don't care for) that I'm stuck taking to them once a year for forever and being a captive audience for an hour or so while they try to upsell me the entire time. Men looking for engagement rings -- go elsewhere!
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September 2022 by Brooke H.
I had come in this weekend with a miscommunication thinking I could have my ring resized day of. Eric and jasmine took great care of me and made sure to get me taken care of right away. My ring looks amazing and I'm very happy
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August 2022 by Moutushi C.
Our Robbins Brothers expert, TJ, was simply the BEST! To give some context, we have gone to other Robbins Brothers and had pretty good experiences (for my engagement ring), but TJ was superior to all of these experiences in comparison. He is certified through the GIA and the man knows what he's talking about. He was very patient as I tried on hundreds of wedding bands and gave his honest opinion on how it looked with my engagement ring. He also helped my fiancé find his ring. TJ also went out of his way to educate my fiancé in the various metals for men's rings. He also has a warm, dad-like personality. He made us very comfortable and happy. Thank you again TJ for helping us find our dream rings! We will always come back to this Robbin's Brothers forever.
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August 2022 by Jennifer Y.
This review is for TJ and the amazing jeweler at Robbins Brothers. I wanted to upgrade my diamond size for our 10 year anniversary, but the manufacturer could not make a larger head to house a larger diamond. I am absolutely in love with my ring setting and did not want want to change it. TJ worked with the jeweler to adapt the current head to work with a larger stone. The jeweler did a fantastic job and I could not be happier with the outcome! TJ, thank you for listening and truly understanding what I wanted. You guys are great at what you do!
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January 2022 by Robert Ceballos
Very nice location and staff is very helpful. Always a pleasure to find helpful kind people.
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November 2021 by Justin Wang
The quality and design of their rings are top notch. I did a lot of research online before going and I found their price is quite competitive. Customer service is great and I didn’t feel pressured when I was shopping there.However their female sales associates tend to subconsciously trying their customer’s ring on their finger right in front of the customers. When I brought my purchased ring back and picked up from resizing, every single female sale involved in my transaction put it on their fingers. I don’t know what their deals are. They quite literally sell these rings at their stores and can try on whatever style they please at their own time. Taking one star off for the lack of professionalism.
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August 2021 by James Blansett
I spoke with Michael H. And he was very understanding and great to work with. I told him my price and what I was looking for and he showed me the perfect ring for my soon to be WIFE! Definitely will be back for future purchases.
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July 2021 by Derek Boyer
TJ provided us an outstanding, customer-focused experience and Robbins had exactly the wedding set we were looking for. Wife and I couldn't be happier and pricing was reasonable. This location is a nice selection between good value and high quality. Significantly (!!!) nicer than the big mall chains or the 'Mart' but not crazy pricing either. We'll go back and will look up TJ when we do. Thanks!
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June 2021 by Tony-James B.
Based on the reply from Robbins Brothers it is important update my review to mention that I took the certificate and receipt to other appraisers. The appraisers were able to identify my ring. Don't let them mislead you. Their markup is insane. Save your money and go to a jeweler that will offer you a fair retail price. They asked me to reach out, I will update this in fairness based on what they have to say but I'm not holding my breath when multiple appraisers have said I got ripped off. You'll get more bang for your buck ANYwhere else.