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October 2024 by Stephanie Preciado
Ozzie was on point with answering all my questions! Purchased exactly what I wanted the same day. Highly recommend to anyone
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October 2024 by Andrea Aguilar
amazing experience with this company. robert with the delivery was SUPER helpful. couch is great and was more affordable than other companies, also had faster delivery than any other place. will definitely be using them again for any future furniture needs. thank you ornate!
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October 2024 by Robert Arredondo
Highly recommend. We’ve ordered 2 large sectionals from them now. The first one, we made contact via OfferUp and the couch was back ordered. Hesitant, we ordered as they gave us an actual date. They delivered as promised without delay. 2nd couch we ordered online and had it within the week. One of the pieces was defective and they replaced it immediately. Can’t ask for more, really appreciate their service and pricing.
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October 2024 by Reclusive Rychu
I placed an order with Ornate Home online through the Shop app. After two weeks of not receiving any updates on my order I emailed them and never got a reply. After another week went by I decided to call them, it went to voicemail and I left a message requesting a call back; they never called back. After a full month of waiting for updates they cancelled my order citing that they didn't have stock of the items. Very poor customer service and very poor communication. I was really excited for those items. I wish they had just called or emailed me asking if I was willing to wait for the items instead of ignoring me and just cancelling my order.
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October 2024 by Jon Uland
These guys were awesome, on time and sooooo helpful!
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September 2024 by Pedro Moreno
Omar was our sales person, very knowledgeable and very good prices we came in for a sectional and purchased that and additional items. Highly recommended.
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September 2024 by Alvaro Sosa
Excellent customer service Omar was very helpful we definitely come back soon
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September 2024 by Cloud Caldera
Carlos and Robert were amazing during the delivery process. They called to give a heads up and showed up within their expected time window. Robert was especially kind and helpful we really appreciate his help.
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September 2024 by Courtney Taylor
Robert and Carlos were absolutely amazing today and I cannot recommend them enough! Quick and easy set up, beyond professional and amazing!!!
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September 2024 by Shantae Mayares
Omar was great, had a great attitude and was very friendly. He was very knowledgeable. He had helped us before prior to us making our purchase and had remembered us. Very welcoming and will Be coming back to him for a soon future purchase to be shipped to Florida for one of our daughters. Thank you so much for your help.
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September 2024 by OLOGY OFFICE PARTNERS
They are amazing to work with
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September 2024 by Pedro Posselt
Great job done!
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September 2024 by Daniel Mader
Robert and Carlos were awesome! Very friendly guys and super quick getting my furniture into my house! Would definitely recommend them!
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September 2024 by Taneshia Amarin
Ornate did a great job setting up. Robert and George are very hard workers! Thank you so much
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September 2024 by Nick Stellate
At first, i was skeptical about Ornate- i thought I got scammed. They were evasive about the shipping from Ca to NY and the Owner Ozzie never got back to me- hmmm… I thought - I’m calling my CC company and cancelling…
Well… HOW WRONG I WAS!!!
They dropped the price- didnt charge me tax- called me back with ALL THE DELIVERY info and gave me the drivers number!
The couch arrived 2 DAYS EARLY- IT LOOKS GREAT- and the Delivery guy Joseph was OUTSTANDING!!
5 STAR SERVICE- I WILL BUY FROM THEM AGAIN!
Highly recommend Ozzie and Omar the salesman!!
Nick Stellate
Main Street Boxing USA
