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October 2023 by Franco Murro
I was impressed with this agencies professionalism and kindness, they helped me a lot. Their employees are nice, respectful, and empathetic, and their services are great, and their offices are clean and welcoming. Thank you for everything!
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July 2023 by Kandice Honbo
Not all insurance agents are created equal. I was mislead that my insurance for home and auto were in good hands.Octavio cancelled my policy without warning. He left me vulnerable without insurance.I could not get a hold of him. He kept spitting lie after lie via e mail and avoided speaking over the phone.He lacks follow through and will cancel your policy without consent.Still waiting for his “evidence” that I cancelled my policy.
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July 2023 by Joanne Zuniga
My insurance cancelled without being notified I paid full amount as requested by agent the received a cancellation notice today saying my insurance has been cancelled since June 6 I contacted the office trying to figure out what went wrong they won't return my calls or reinstate my insurance called the ,800 number for Allstate they said contact another office
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July 2023 by Kandice H
I had my home and car insured under All State and Octavio was my agent. My previous agent sold her business to him so I had very little say in being his customer. I would never have chosen someone so irresponsible as my agent. I called him to ask if I can get a new quote to separate my home and car with ex husband. He never got back to me. Instead be cancelled my policy on both home and car insurance without my consent and with zero warning. He claims I demanded to cancel my policy while in the process of a car repair. I was in the middle of an insurance claim getting my car repaired the day he claims I wanted out of the insurance!! Octavio claims to have \
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July 2023 by Korean B.
This guy is a fraud. I had my home and car insured under him. My previous agent sold her business to this loser. I would never have chosen someone so irresponsible as my agent. Beware!! Unreachable agent who gives zero f*cks and will lie to your face.I called him to ask if I can get a new quote to separate my home and car with ex husband. He never got back to me. Instead be cancelled my policy on both accounts without my consent and with zero warning. He claims I demanded to cancel my policy while in the process of a car repair. I was in the middle of an insurance claim getting my car repaired the day he claims I wanted out of the insurance!! Octavio claims to have "evidence" of my cancellation without a single paper trail. Clearly this man has dementia. I have evidence to back up my claim Mr Pina. You are in the wrong here and all I got from you was deflecting the blame via email. Not one phone call to clear up the mess. Shame on you!!! I am reaching out to the department of insurance to file a huge complaint. Gather all your fake evidence mister!
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June 2023 by Siddhartha V.
I have been a proud customer of Allstate Insurance for several years now, and I can confidently say that their commitment to providing reliable coverage and exceptional service is unmatched. Allstate has consistently demonstrated its dedication to its customers, ensuring peace of mind and protection in times of need.Allstate's claims process was seamless and efficient. Their claims team was prompt and compassionate last month when my daughter was sideswiped by another driver leaving school. They guided me through the process, ensuring a stress-free experience and offering valuable guidance and support.They sent my car to Caliber Collision and it was fixed within a week. They provided a rental and I had my deductible back within 24 hours. And of course, the other driver was uninsured. Thankfully my Rep Navini Sami had made sure I was well covered when I added my daughter to my coverage a few months ago. Thanks to his experience with teen drivers I was covered properly. I wholeheartedly recommend Allstate Insurance to anyone in search of a reliable insurance provider. Their commitment to customer satisfaction, extensive coverage options, exceptional customer service, and proactive risk management make them a standout choice. With Allstate, you can have confidence and peace of mind knowing that you're protected by a trusted and reliable insurance company.
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April 2023 by Siddhartha Vargas
I wanted to thank Navin Sami for a his great service today. I was in a rush during lunch and unprepared. He was quick and very informative. Despite the hurry I was in he was able to explain everything to me. He was able to save me some money which always good but his service was outstanding. I highly recommend you call and ask for him. Even if you think your Insurance is meeting your needs, it doesn't hurt to ask for a second opinion/quote.
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March 2023 by Rittney Kaluna
Sami Navi helped me renew my car insurance when I was in a bind and gave me a great deal with full coverage for less than what I used to pay when I previously had Allstate so it worked out beautifully! Thank you again for your help Sami!
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February 2023 by Joshua Leininge
Love having my policies with Pina and Associates, honestly the best deal, customer service and professionalism.Besides Im covered in case of MAYHEM. Thats what I wanted at a price I can afford. Everyone here really care about the customers. I couldnt be happier.Octavio, you have a great business, Im proud to be one of your customers. Thank you, the Leininger Family.
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December 2022 by Rubi Morales
Great customer service, Rep Hunter has helped me out when I had an issue with my auto insurance. Such of a nice guy. He also increased my coverage and save me money when I open my policy. I’m so happy to be part of them. !!!!
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December 2022 by Anthony Lozano
Josh Negron is the best, He helped me switch Insurance with more coverage at a much better Deal bundled with Renters insurance with a much lower payment than my last insurance. He got me the best Deal possible. He’s very quick, professional, and loves to help out everyone he can. Ask for Josh N you will get the best customer service!!!
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December 2022 by maria lopez
Me and my family are very happy with the help Mauricio Giron at Mr. Pinas office has given us. He is very kind, professional and takes his time explaining our policies to us so we understand what coverage we were getting.
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December 2022 by Zenja Martin
My new Allstate Agent Joshua was a true gem! He offered me bundles to help me get quality coverage at unbelievable affordable rates! He was so patient and kind during the entire process. Most of all, Joshua helped my family save money during a time we need it most! Thank you Allstate :)
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December 2022 by cesar lopez
I'm have all my polices personal and business at pina &associates ,mauricio Giron is amazing he is very professional he taken care all the details simply the best
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December 2022 by T Silva
Insurance Agent Navin Sami is your Go To Agent for Insurance!! Best Customer Service Ever!! Thank you very much!!
