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May 2023 by Abdullah S.
Yelp me! Awful place unsanitary just a place with pretty ladies running the place you know how that usually turns out
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April 2023 by Fauaad E
********* performed a COVID test for me. I needed the report quickly as I was traveling. ********* sent my report in 6 hours so I made my flight! The staff is friendly and caring. I highly recommend ******* Labs!
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April 2023 by Laura Wang
Carina was wonderful job
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February 2023 by zhisheng wang
The first time I took a nucleic acid test (because I returned to China), I was annoyed and angry because I was older and didn’t understand English. I called your customer service a week ago, and Ms. (Cindy) explained it to me in detail. During this period, I called and sent him WeChat messages dozens of times, which made me feel annoyed, but every time he answered patiently and took the trouble. I am very touched. It can be said that relatives are not better than relatives... I would like to thank you for having such medical staff in your laboratory, thank you! Thank you cindy!
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February 2023 by Mao Jun
Xiamen Airlines and China Southern Airlines flew back to China’s nucleic acid testing site. Parking is convenient, there are rest benches in the atrium, and appointments can be queued for testing.
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February 2023 by Han Lydia
The staff here are very nice?. The customer service Athena is warm, thoughtful and meticulous. Thank you very much for their service?
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February 2023 by -_- Hmm
Nova testing agency is really good?. The test was done at 7:45 in the morning and I got the report in the afternoon. The Chinese customer service Cindy was also very patient and explained the report to me carefully. I found that my passport number was missing one digit. She I contacted the laboratory directly and they corrected it and resent it to me. The corrected report was sent to me before I even hung up the phone. It was really fast! Awesome! !
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February 2023 by 赌书泼茶
The sister who did the nucleic acid treatment was very gentle and felt good, and the process was very rigorous.I would like to praise Sister Cindy by her real name. She is very nice. I didn’t receive the test in the morning and repeatedly confirmed it in the afternoon. I also got the nucleic acid report smoothly. Thank you again to Sister Cindy and all Nova employees for their hard work!
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January 2023 by Abdullah Shahid
It was a long wait and really confusing some staff members were really rude but the girls in the front were great also the phlebotomist with the nice watch was really good. I didn’t even feel any pain and he was so gentle with my kids he was able to calm them down and draw blood like it never happened.
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July 2022 by Xinghan L.
I'm just layout the fact, this place work with China government, cooperate with them to provide a high price PCR test for those Chinese international student, and the price is way much higher than other places, IT'S A ROB. Moreover, some of their nurses tried to scare the student to pay more for a faster test result, they claimed that the regular price won't come out on time. They perfectly know how to work with Chinese government to earn more money. WHAT A SHAME.
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July 2022 by Light Lao
Great experience, fast, better price than other places. Eden Lee is very friendly and helpful on answering our question and made the PCR test quick and easy! I definitely recommend it!
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June 2022 by 四维子怡
Hina Sayed is super nice and friendly. She helped me and my father do the PCR tests and she is so kind and helpful. (Thank you so much!!!!!!!) Our test results were available in 3 hours. That’s really fast. I really recommend this place to do the test you need.
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June 2022 by amy Jin
I would like to say thank you to Shoghla and other staffs. They were busy everyday but they spent a lot of time on helping me find my very important hoodie which I lost few days before I recognized. It was not expensive thing but they really care about every customers and helped me a lot. Besides, their test service are professional and the operation is very gentle. I received the report very fast as well. I highly recommend this lab.
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June 2022 by Risa Bishop
I've been using Nova Diagnostics for my COVID testing since the beginning of the pandemic. They have great customer service and make the testing process easy. They have a quick turn around and the process is easy. I am provided with everything that I need to test my employees. They have helped guide me though the testing process during an uncertain time.
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June 2022 by Kirra Aldana
I’ve been using Nova for a while now for frequent COVID PCR tests, and they have been consistently so kind, helpful, and efficient! Even though testing isn’t always enjoyable, the whole team is very welcoming and patient, making the whole process easier and less stressful. HIGHLY recommend them for any testing needs to trips or otherwise!
