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10AM - 6:45PM
2029 W 1st St #136, Santa Ana
Mobile Phone Accessories
“So I came in for an emergency phone and ended up finding my old one, I ended up returning the one I had purchased, no problem and then some. I can't say enough how helpful, knowledgeable, and fair priced this store is. I go through A LOT of phone because of work and this is literally my recommend store if you live in the area .”
“At&t representative Raymundo Valdez was so helpful, he did a awesome job answering all my questions. He helped me with the issues I had with my old phone and gladly helped me choose a new device. I would gladly recommend his service. Thanks At&t for hiring respectful employees”
“Super happy, very good service in this store if they help, my phone had a virus ? and the boy was very attentive and cleaned my cell phone. Come to this store, thank you.”
“Anais upgraded my phone today and had my new phone installed with all my apps and information in less than five minutes! Super happy with service. Drive from Huntington was worth it”
7:30AM - 7:30PM
1005 S Fairview St, Santa Ana
Mobile Phone Accessories
“I never really come here for cell phones but I will admit the retail worker is friendly, is honest, and this place provides good prices for getting a cellphone upgrade when you switch to a new line. I don't like where the location of this retail is as it's quite ghetto and could use a new touch up. But if your looking to get a cellphone I recommend it here 7/10 (in my opinion)”
“Great experience told them exactly what I need they set me with a perfect plan they explained everything I needed and discounts I could receive , amazing customer service Edgar is definitely there to help he let Angie set me up with the rest of my package deal and she was super helpful and great attitude seriously amazing experience. I read a review of some guy wanting to get a phone but he went there 30 min before they close that's a joke it takes more then 30 min just to activate a phone lol i would never do that people want to go home and enjoy the rest of there day.”
“Angelita helped us out getting a new line and had the best customer service with us. We appreciated all the help and patience especially since it was right before closing but even then the service was great and she didn’t make us feel rushed with the purchase! Thank you Angelita!”
“A long over due review and especially after two months of torture with the other phone company. Ryan saved my life because I could not understand. He was patient and kind and eventually after trying 5 times I finally have a phone. Must wear a mask and it is a crusty corner and the actual shop is pretty plain. Nothing special but great deals with matching stellar service. No hidden agendas just a straight forward deal. ps. Many folks want to just come in to pay a bill. be aware they are not allowing the door unlock you will be waiting outside until you are ushered. Thank you to the lead supervisor at the time Ryan helped me. Thank you for the cool case! I truly appreciate you all. Keep up the good work! Must follow Covid19 protocol. Located next door to Northgate behind the chevron.”
“I just got 2 phones from there they give me a good deal to come with them I'm happy I would like to thank the Manger Osama he help me and my wife to transfer all the information from the Old phones I recommend this store and all the team is perfect”
“The customer service at this Santa Ana Cricket location is very knowledgeable and professional. Ample time was given to transfer my service. I appreciate the girl who helped me. She was honest, sweet in her approach, and humble. Autopays $55 unlimited no contract is the best deal around. I regained a new Samsung for $20. Thank you Cricket in Santa Ana. It is clear customers settle here to smiling about.”
“Got sick of my old phone plan and came here, got the best customer service and was helped with everything immediately. Helped me pick a good plan and something within my price range. If you ever come in ask for Jocelyn, she'll help you with everything you need!”
“I came in to upgrade my wife’s phone. I was helped by Hansel, and he was awesome! He was very professional and knowledgeable and gave me a great deal on the new iPhone and an accessory bundle.”
“I'm have and business account with ATT company you are, the manager in this store on 1st street santa ana California not healp me! Whit my case about my cellular plan not support the clients I'm disagree with this manager unpolite so thank you please take and accion about this case.”
“I had an amazing experience with this location from Christopher! He was very patient with me and my family throughout the several hours we were there for. He genuinely gives the best service he can with his customers and tries giving us the best deals available. My family and I we're originally from T mobile and he helped us throughout the process remaining patient especially with t mobile customers service line. He helped make the process way less stressful and I appreciate the customer service we given during our visit”
10:00 AM - 8:00 PM
1268 17th St Suite B, Santa Ana
Mobile Phone Accessories
“Michael helped me very professionally with my phone and watch and even Amazon predicaments. I would go there over any other ATT office. Explained my service at home too.”
“Such a smooth process! I'm still amazed at how fast they responded to me. I'm really glad I signed up. Carlos was a great help and answered all my questions. I really appreciate his time. This company provides peace of mind at a fair price.”
10 AM - 7:30 PM
1130 S Bristol St, Santa Ana
Mobile Phone Accessories
“I came into this location this past Friday August 12th. Immediately, I was greeted by a gentlemen Named Leo. He was the definition of great customer service! I came in for a new SIM card and he was told by a co-worker that the system was not working with activating SIM cards. (Something along those lines) However, that did not stop him from going above and beyond to ensure I left with a new SIM card installed. I am not from the area but due to work, I sometimes am in the area and will make sure to call in advance for Leo if I ever need a new phone or services from Metro. Thanks again Leo, for your hard work and dedication in ensure a happy Customer. This world needs more people like you! Stay RAD.”
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“It’s my 4th time repairing my same exact phone here. I am very lousy. Everytime I come here for repair, I get at least a free screen protector or $10, 15 dollar discount on repair. I think this place is very reasonable for the $.”