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May 2025 by Irma ramos
Javier iz always willing to explain everything makes it simple and Quick thank you
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April 2025 by Juan DL
Very bad service does not know how to attend the customer they suspended my line after paying the bill. Bad service don't go they scam people
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March 2025 by Jose Ramirez
Javier was very helpful thank you
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March 2025 by FERNANDO Mendez
This location usually gives me the worst vibe but today it was different the manger Javier was super helpful and took the time to answer all my questions only deal with him @this location!!!
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March 2025 by Agustin Audelo
Not sure if he was the manager or not ut amazing customee seevice
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June 2024 by Rosi Rodriguez
I do not recommend it, they offer you promotions and in the end you pay more than what they offer, very bad service
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June 2024 by Janet Laureano
Bad customer service especially from a short dark skin girl! Very rude and laughs at customers face when asked a serious question. Seems like they don't want to sale phones. Whatever happened to the other people that were there before. They knew how to do customer service and now these new people dont!!!
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May 2024 by Angel Gonzalez
Be careful to not be SCAMMED double check the price before buying chargers & phones
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January 2024 by victoria v.
Many of my text messages don't come through until the next day. Makes me wonder how many don't come through at all.
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January 2024 by F. Santillan
Victor and Gizelle handled my emergency situation swiftly and professionally, especially considering the day. 10/10, would return again!
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November 2023 by Bridget
This location does not value its customers. Gisele or Gisela was the employee helping me, I was charged for this help which is fine. I came back because my new phone didn’t have data. She was now with a new attitude, being rude, and even went as far as stating she was doing me a favor in helping me. I paid for a service that she did not do right, so I went back. The manager did not do anything, while speaking to him she was off in the corner gossiping with other coworkers. This is clearly a location that does not value customer service. This probably happened because management allows it’s employees to be rude to customers. Please avoid this location it does not respect its customers.
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September 2023 by Samuel M.
I came in to by a phone but decided to not make the purchase and Gissel was extremely helpful and understanding with no pressure. I really appreciate her help!!
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September 2023 by Jeff Bucher
This particular Metro Store is a “Corporate Office" Store, and because of this: the Employees are very knowledgeable about the “In's-and-out" of Phones & Service". So, if you have any problems, or questions, then I suggest that you Definitely go Here, rather than to one of the smaller “Mon & Pop's" Store's. I will pay my Bill at Any Metro Store, but if I have anything else I need done: I Go to this Store. ?
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September 2023 by Lupe Heredia
Honestly the best store in whole OC, Jovanni was the best help as soon as we walked in he greeted us and helped us! What an amazing customer service that he has!
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August 2023 by Sedrick “Luke” Thrower
The employee boldly manipulated and lied to me just to get a sale for the commission. Be sure to read your receipt and the return policy. Just because you purchased a phone today doesn't mean you can return it today. Make sure what the clerk is doing to your account is what you asked to be done. I am furious and feel violated!
