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July 2023 by Reginald Johnson
The Pharmacy has always been very businesslike and efficient for me and my needs. The delivery is exceptional
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June 2021 by Ashlee A.
The staff here is very welcoming and helpful. They always make sure I have everything I need and call when my prescriptions are ready. I use to go to Walgreens to fill my prescriptions and always dreaded it, since I switched to Medcare Family Pharmacy picking up my prescriptions is fast, easy and it's always pleasant interacting with their staff. Oh they also offer free home delivery!
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May 2021 by Debra Bastian
Very unprofessional people. Refused to transfere my prescriptions to new pharmacy lied to new pharmacy stating i was going to continue with there services . Which was a lie. And left my prescriptions on doorstep well i was at home and didnt ring doorbell or knock. And there were kids outside playing.
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May 2021 by Debbie B.
I would stay far away from this pharmacy. I had them over a year ago and found they were not dependable pharmacy. So i stopped using them and then i got a call from them (stating they were new owners) and if i would consider using them again. So i decide to give them a chance . And boy are they a nightmare. My first encounter with them was I was home all day and I was walking out my front door and when I open my door there was a package on my door step i look and it was my prescriptions from medcare family pharmacy and as i see there was a bunch of kids playing out front no buddy had knocked nor rang the doorbell they just threw them on my porch. What happens if one of the kids grabbed them? Sorry really didnt cut it with that situation. And i had planned to change pharmacies after my next refills because i didnt want there mistakes to happen at my doorstep. Encounter #2 I had contacted the medcare family pharmacy on a monday and told them i needed to go to viles of incilin instead of pens due to i was going to start using a insulin pump. And what i needed to do. And they told me to contact my doctor and once she sent them the prescription they would get it to me right away. Well my doctor had sent them the prescription on thurseday and i called them that day and them knowing i would run out on friday they told me they couldnt deliver it til monday or tuesday and them knowing i needed the viles of insulin for a training class on my pump on monday morning. And i explained to them i was running low on incillin and i had my class monday morning . And they told me im sorry but our delivery guy schedule is full. And i asked if the could get it to me my monday morning and she told me they would try but couldnt promise anything. So i went ahead and looked for another pharmacy and i called them on friday and told them to send my prescriptions to the new pharmacy and they told me they would send it right over. Well then i got a call from the pharmicist asking why i didnt want their services anymore. I stated the 2 incidents and he told me they would deliver my prescriptions that day (friday) And before i was going to cancel my services with them it was monday or tuesday. Wow! And then i also got a call from the manager and she was wanting to change my mind but my mind was made up didnt need there services anymore just send my prescriptions to new pharmacy. So monday rolls around and the new pharmacy calls medcare to see why they havent faxed over my prescriptions yet and they tell her that they had talked to me and i told them they could continue with my prescription. I was very upset with that lie and i called them and asked them why that was said to the new pharm. And the girl crystal responded so you want us to deliver them and i responded no send my prescriptions to new pharmacy. And i asked her again why havent they sent it and why are you telling the new place i was keeping your service and she hung up on me. How prefessional. You people are worse then the old management. I feel if their acting like that i will contact my insurance and make sure they were billed correctly. And i just got notified now it tookthem 3 hrs after contacting them this morning to transfere perscriptions to new pharmacy. Please if your life depends on your prescriptions stay far away from medcare family pharmacy.