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March 2024 by Fatima R.
Jeanine the owner is very quick with responding with my husband when we are trying to look for remodeling companies to work with. JEM Remodel & Construction did our kitchen and all bathrooms remodeling. I wanted to acknowledge Emily for being so hands on in all aspects of the job requires with excellent workmanship. She quickly responds to concerns and definitely great with troubleshooting. Highly recommending them! Work is efficient and in timely manner, there may be some rescheduling but with acceptable reasons such as depending on appliance delivery. Therefore, communication is what we just always wanted from them and they definitely update us on time. You just have to let them know what you need/want from them so they are aware of your expectations. Also with cost I can say it is on the reasonable quote and end result met all my expectations. Kitchen now is bright and modern clean looking. Definitely been more inspired to be cooking and baking more than before. Same as our bathroom nice and neat very minimalist. All their workers are very professional. I would definitely recommend them and we will for sure use JEM again in the future for other parts of our house!
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February 2024 by Viviane N.
Such attention to detail, this company made sure that everything was exactly how I wanted it and rofessional. I highly recommend this company.
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February 2024 by Christopher Pai
From when I first met them at the house to handing over the final payment, Emily and Jeanine have been an absolute pleasure to work with and I look forward to working with them on future projects. Emily and Jeanine along with their team, did our kitchen, bath, and floors of our house (2 bedroom / 1 bath). Like many others, I was initially worried about three things: the timeline, the cost, and the trust in them to help us with our first remodel. Every step of the way Emily and Jeanine answered any of our questions or concerns within a moment's notice and never did I feel like I was waiting for a response. The project took a little more than 2 months, which was exactly what they told us from the beginning. In addition, the initial budget that we agreed upon was met to the exact dollar (only changing due to us having them do additional work that was not initially in the scope of work). Now three months later and being able to host our first holiday party, I cannot thank and recommend JEM and their team enough.
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January 2024 by Heide A.
Wanted to add that Jeanine and her crew did a major remodel on my home a year to 2 years ago. I have 3 new bathrooms, a new kitchen, new tile downstairs, all popcorn removed, and garage redone with paint and shelving. In all that time I found a loose toilet roll holder, one of the under cabinet lights stopped working, and one of the shower drain stoppers would not unscrew. She sent one of her guys out and fixed all those things. I had a huge remodel going on. In that time since they finished, those little things needed fixing
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January 2024 by Chris P.
From when I first met them at the house to handing over the final payment, Emily and Jeanine have been an absolute pleasure to work with and I look forward to working with them on future projects. Emily and Jeanine along with their team, did our kitchen, bath, and floors of our house (2 bedroom / 1 bath). Like many others, I was initially worried about three things: the timeline, the cost, and the trust in them to help us with our first remodel. Every step of the way Emily and Jeanine answered any of our questions or concerns within a moment's notice and never did I feel like I was waiting for a response. The project took a little more than 2 months, which was exactly what they told us from the beginning. In addition, the initial budget that we agreed upon was met to the exact dollar (only changing due to us having them do additional work that was not initially in the scope of work). Now three months later and being able to host our first holiday party, I cannot thank and recommend JEM and their team enough! Attached are some before and after shots.
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October 2023 by Michelle E.
On time, on budget & looks amazing! Probably that's enough said but I will add that Jeanine was great to work with. She handled our entire house remodel - kitchen, 2-1/2 baths, new floors throughout, painting & all the stuff that pulls everything together. Project has been complete for about a month. We've had no issues but I know if something comes up we can rely on Jeanine
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September 2023 by Anne T.
I recently had my kitchen done by Jem Remodel and I am in love with my new kitchen. Jeanine and her team of sub-contractors have done a wonderful job. Jeanine was very responsive and offered great customer service. During the project, there were minor touch ups that needed to be fixed. I relayed it to Jeanine and she followed through right away. My husband and I are completely satisfied with the work. Highly recommended!
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July 2023 by Sherwin D.
JEM Remodel was recommended to my wife and I by one of my good friend who had his home renovated by JEM. So I reached out to Jeanine (owner) via text to get a quote for my kitchen renovation. She was very responsive and came to my home a few days later. The quote was very competitive with the other quotes we had already received. Unfortunately, life happened and we didn't end up getting our kitchen done. This was pre-Covid In February 2023, (3+ years later), I reached out to Jeanine via email to see if she can give me another quote. She remembered my wife and I and kept record of the original quote. She quickly got back to me with the new quote. Due to the current market, I expected the quote to be significantly higher. Thankfully, the quote was a lot lower than what we expected. She adjusted her quote to adjust to the current market cost but didn't try to overcharge. So we immediately agreed to go with JEM Remodel to do our kitchen renovation. The process took about 6 weeks to complete. It started in the beginning of March and ended mid April. From the demo to final inspection, the process was smooth. Jeanine kept us in the loop the entire time. If we had any issues or concerns, Jeanine would address them immediately. Her team was pleasant and easy to work with. My wife and I were extremely happy with the results. My wife has been begging for a new kitchen since we moved into our home in 2013 so it's great seeing her this happy. Now, if only I can get her to use the kitchen to cook more often :)
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July 2023 by P S.
I wanted to extend my kitchen by 8 feet toward the backyard, and add two more bathrooms. To extend the kitchen, a load bearing beam was removed and two new load bearing beams were added. Needless to say, this was a big job and I needed someone I could trust. After I had an architect and an engineer develop new blueprints, I spoke with several builders and obtained quotes. Jeanine stood out amongst all. She was very knowledgeable, confident, personable, and easy to work with. In just a few months, the foundation was poured, and new plumbing and electrical connections were established. The complete new kitchen addition was built, custom cabinets were installed, and the two new bathrooms were added. She and her team did such a great job, that I hired her again to remodel my other three bathrooms. She also installed new flooring throughout the house, refaced my fireplace, and replaced all 21 doors. Thanks to Jeanine and her team, I now have a large kitchen that I love, and the rest of my house is beautifully updated. I consider myself very fortunate to have met her. If you need remodeling work done, hire her. I would definitely refer her to my friends and family.
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July 2023 by Chex C.
I have owned my house for 20+yrs and have never done anything to the house besides pay mortgage. As one can imagine, the house looks banged up and dated....then I started a family which motivated me to upgrade the living room and kitchen. Jeanine (JEM) was referred to me by a good friend. So I contacted Jeanine, she got back to me and scheduled an appointment. She came down and immediately made me feel at ease because she doesn't pressure u into getting work done, she's very open to your ideas and also willing to give advice. For example, I had an idea for the kitchen and she gave me pros and cons, she also gave suggestions that helped me save money....that tells you what kind of person she is, she's all about quality and not just making money from clients. With that said I have sent her dozens of clients and everyone came back with positive feedback. Looking forward to doing more upgrades on my house in the future because I know I'll be in good hands. Thanks Jeanine!!
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July 2023 by Helene R.
We will never recommend your business Gem Remodel and Construction. You asked our budget in this project and we told you. You could nicely explain why you can't do it for that price but instead you had very little to say so we just decided to leave. We're glad we didn't do business with you because we found a better company who took good care us and didn't overpriced us.
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February 2023 by Kristin N.
We did a lot of remodeling in our home with this company. From kitchen remodel, new floors, doors/casings, fireplace/mantle and paint and more! We were very pleased with the outcome and the entire process. The start to finish was great! Jeanine is a great person to work with. She understands and listens to your needs or concerns. She is all about customer service and is trustworthy! I would highly recommend JEM. My next project is our bathroom! I won't call anyone else.
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November 2022 by Gary S.
My wife and I wanted to remodel our master bathroom and upstairs guest bath. We looked at the reviews for JEM Remodel, met with them and hired them for the remodel. The works was completed beautifully and professionally. We are very pleased with the results and would use them again.
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October 2022 by Phu H.
We wanted our guest bathroom remodeled. They did a good job! Happy how it all turned out. Emily was super nice and helpful with any questions I may have.
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August 2022 by Kevin C.
Jeanine was a pleasure to work with on our remodel. We did a complete remodel of our house which required a lot of work. She was receptive to all of our wants and was very accommodating with everything. She was always very communicative and honest during the whole process. There were times we needed to change a few things and they did not hesitate to fulfill our requests. The crew was professional and did an amazing job. Thank you for helping us build the home of our dreams!
