JCPenney has been a reliable shopping destination since 1902, offering a variety of products such as fashion, home decor, beauty, and accessories. The Santa Ana, CA location provides a wide selection of items to suit different lifestyles and budgets, featuring exclusive brands like St. John's Bay and Liz Claiborne. Customers appreciate the reasonable prices and often find good deals, making it a great place for dresses and home goods. While the store no longer has Sephora, it maintains a substantial beauty inventory under "JCPenney beauty." Many shoppers have praised the friendly staff, especially a supervisor who provided helpful assistance. Overall, JCPenney remains a favorite spot for families looking for style and value.
We arrived late to our 6pm appointment due to an unfortunate accident on the freeway. The staff, specifically Kacey & our talented photographer Sam went above and beyond to still accommodate us! I’m very impressed of how considerate & understanding the staff were. 10/10 experience. Thank you, we will be back!
October 2025
The young man who helped me at the shoe register was absolutely marvelous.
September 2025
Has larger sizes, big and tall. Great selection. Reasonable prices. Support your local department stores or they will disappear. So much better shopping in a store than on line.
