-
January 2024 by Samantha Hays
This was the worst experience.It was my first day wedding dress shopping and the associate had me browse, but did not assist with finding options. She also didn’t clip me back when I was trying on options so I was having to hold the dress up when I was trying them on. There were several options I couldn’t fit into and when I told the associate she did not provide more options or different sizes. She didn’t seem like she was even working, or wanted to be there. I asked for dresses with sleeves and she explained many don’t have them on but that they had sleeves I could add on to see how It looked, but then she never provided them. We left after 40 minutes, it was terrible.
-
January 2024 by Madelyn Atkinson
My dress shopping experience was made easy because of Jaclyn’s Bridal! Going in not knowing what I wanted what so ever, the team was very helpful. What made this all worth it was working with Mindy throughout all the try ons and making the dress perfect. She went above and beyond to make me feel comfortable in my dress and make sure it fit how I liked. Cannot recommend them enough!!
-
January 2024 by Angeline N.
I'm giving Jaclyn's Bridal 5 stars for accommodating me very last minute and for my stylist, Kim. I had time and was nearby with my sister so we decided to just stop by the shop. We did not have an appointment and called to see if they could possibly take us in. I believe it was the owner over the phone who said they normally don't accept walk ins but made an exception for me. I'm beyond grateful they were so flexible and welcoming. Although I didn't get my dress here, Jaclyn's bridal had a wide range of dresses that came close. The prices were within range as well. I don't think this shop overprices at all. Kim was very sweet, warm, and helpful. I felt that I could trust Kim and tell her my opinions without being judged. I would recommend all brides to check out Jaclyn's bridal and ask for Kim!
-
December 2023 by src l.
I can't say enough good things about Jaclyn's and my experience. The tl;dr version first: - Iike most places, you will need an appt to try on dresses - they carry larger sizes and have lots of options - you have free reign to look at all dress inventory and pull what you want (such a plus!!) - they have in-house seamstresses so they can take care of your needs right there - gentle, calming experience - super flexible and understanding (ended up giving them two tight turnaround requests which they met with no issue or concern). - they don't use constant empty platitudes like "hi babe" or "this is gorge on you babe" or "yas girlie slay" but actually talk to you like an adult, provide helpful feedback and suggestions, and make sure you're completely happy. Longer review: I'm a huskier girl, size 10-12 in jeans. I tried to go to 9 different bridal shops - 4 of the 9 wouldn't even let me book an appt because they didn't carry anything greater than a street size 6 or 8. Of the remaining 5 stores I tried, only 3 had dress options in my size, and only Jaclyn's was able to provide the wedding dress shopping experience I was looking for. I saw in a previous review that someone didn't like that you get to go through all the dress inventory and pull the ones you want to try on. But I LOVED that I could pick out my own dresses to try on! I really disliked the bridal shops (like Blush) where I wasn't allowed to look through the dress inventory at all myself and had to rely on some stranger who doesn't know me or my style to determine 4-5 options. They always pulled the worst things that didn't flatter my body at all and wasn't what I was interested in. Who wants to limit themselves that way for such a personal and important moment? The associate at Jaclyn's will walk through the store with you, help you pull and gently make their own suggestions as you go along, but you are still 100% in control and free to choose anything you want to try on. Not only that, but they had MULTIPLE options, in my size, in my desired style (romantic, a-line, with a higher back as I don't like low-back styles), that I could try on in store. The other stores I went to gave me one or two options, but I think I tried on like 9 dresses at Jaclyn's. Laurie initially helped me and she was just so gentle and kind. Other bridal stores had associates that seemed to have a quota of calling me "babe" or "gorgeous" or "beautiful" but not much else and it just felt so disingenuous and feigned. But Laurie called out elements of dresses that showed off my best features and why, and gave thoughtful feedback. When I left, I drove home feeling incredibly happy because I finally felt like I had found a bridal store that understood me and wasn't just trying to sugarcoat a sale! Then Mindy came in to help with the alterations. She was so supportive of me the entire time, from ordering the dress in a brighter white because I thought I would like that, to realizing that no I prefer the ivory/nude dress I first tried on and getting that instead, to thinking I was going to get married in just two months and needed something right away (they met that deadline no problem), to then coming back months later with a new wedding date and needing last-minute dress alterations (one week turnaround - and they handled it no problem!) - honestly I just felt like they were in my corner and supportive of me every step of the way. The store is very calming with nice music and there's just no pressure. Prices were incredibly reasonable. They work with you and it was just such a great process to get my dress from there. Will be recommending it to every bride I know!
-
October 2023 by Valerie G.
This was my second bridal shop, and to be honest, never recommending. It made me choose and appreciate my first bridal shop for my dress. Service was not personable. Made you find dresses for yourself and dress yourself. Assistant made a comment about my dress size assuming something completely different than I wear, (and I'm not talking about wedding dress sizes- my real dress size) and proceeded to talk about their prices exceeding my budget (assuming again!) making my guest uncomfortable! I would tell you to really consider their yelp reviews because people are right, don't bother coming here. (I honestly didn't even take any photos to share. For an experience of dress shopping that should be memorable enough to have photos, that's how bad this place was.)
-
October 2023 by Cynthia S.
I have been looking for a dress, and have been to about 4 bridal shops before finding Jaclyn's Bridal. And I must say that I am so happy I kept looking for another shop to explore. I found my DREAM dress here!! The shop is just so lovely, and they have so many options for a range of budgets. The quality of dresses is exceptional, I couldn't be more pleased. I tried on around 8 dresses and all of them were such great options, it made it hard to decide! And the staff! Lori was just so lovely and does her job perfectly, and Mindy was super kind and helpful. I couldn't have enjoyed my time there any more, it was perfect, and I felt like a princess.
-
September 2023 by Courtney W.
Staff was very nice and the salon was adorable. They have a good selection of dresses, would definitely recommend.
-
August 2023 by Alyssa B.
Such a great selection of dresses! Such kind workers that helped my best friend find a beautiful dress.
-
July 2023 by Michelle Chadwick
I only went to one other shop before coming to Jaclyn’s. After my lackluster experience at the first shop, I was feeling a bit discouraged. After checking out reviews on many different shops, and searching for the general dress style I was looking for, I found Jaclyn’s. I immediately felt so much more excited about the process of finding “the one” in my wedding dress. This shop has a beautiful selection, it is a classy, but not pretentious atmosphere, smells good, and is calm and inviting. The staff here is wonderful, and although consultation appointments are 1 hour, there is not a “rushed” feeling at all. They offer in-house alterations, and they did a wonderful job fitting my dress to suit me.
-
June 2023 by Nicole Held
I was so lucky to come across Jaclyn's Bridal! After going to MANY stores in OC and finding options that were just okay, I walked in and found the perfect dress here right away. The best part is how clean and organized the shop is... It is so easy to go through all the options!! Mindy is very talented in finding your dress and then altering it just right to fit you. It's great that you can have everything done in one place. She really takes her time to make sure it's perfect. I just picked my dress up today to take home and couldn't be happier. Everyone is very sweet and helpful. Thank you, Mindy!
-
June 2023 by Rachel H.
Mindy and Laurie were such an amazing help from the moment I walked in. I walked in feeling like I was in a bit of a crises, as I decided that I wanted to get a new wedding dress 4 weeks before my wedding (I know I'm crazy lol). Both Mindy and Laurie were able to help me find the most perfect dress, and Mindy had my alterations done within a few weeks! My whole experience was perfect, and I'm so grateful to have found them and my dream wedding dress at Jaclyn's bridal! I will definitely be recommending them to my sisters and friends!
-
June 2023 by Chanel H.
All of the staff is friendly and helpful! The boutique is so adorable and I found the perfect dress!! Thank you so much Jaclyn's bridal for helping me find my dream dress!
-
June 2023 by Sage O.
Highlights: - Kind staff - Great variety to choose from - Talented seamstresses - Reasonably priced - Go here, you will love it! I had originally bought a wedding dress somewhere else, and had taken that original dress somewhere else for tailoring. Two weeks before my wedding, the other seamstress told me she could not finish my dress. I was in a complete panic driving all over Orange County looking for a new wedding dress that could be ready for me to wear in less than two weeks. I am so happy that I found Jaclyn's Bridal! When I arrived their staff were so kind and empathetic to what had happened with my prior seamstress. They told me, "Just because that happened doesn't mean you need to settle. You should still love your dress for your wedding." Their positivity completely set me at ease for trying on dresses and I found a beautiful one that I loved! The owner of the shop had it rush shipped from out of state, and set up two fittings for alterations the following week. They were very flexible with scheduling me last minute. I ordered the dress on Saturday, had my first fitting the following Thursday, and picked up my dress on Monday. I couldn't believe they were able to do it so quickly for me. The team there truly saved my wedding! I am so grateful for them. I felt like a princess on my wedding day and got more compliments on my dress than I ever would have imagined.
-
May 2023 by Haley A.
I had such a great experience at Jaclyn's bridal. Sharon was very patient and kind to both myself and my maid of honor who accompanied me. This was my first bridal shop and first time trying on dresses and she made it a lovely experience!
-
April 2023 by Bella Li
Not like other girls, I have never truly imagined me in a wedding dress as I don’t know the dress styles and what kind of wedding dress would fit me the most. After I looked around bridal shops, I feel a bit discouraged as most of them takes months to make. As someone who seek for simple and joyful wedding preparations, I wasn’t sure what to do until I come to Mindy’s shop. Mindy helped me to find my dream dress that speaks to me and represents who I am. I soaked in pure happiness and joy after my fitting. I cannot believe that she has a professional tailor team who can alter everything into what you wanted. I was able to get my dress in a very short turnaround time. Mindy and her staff made my wedding preparations so full of joy. I am so deeply grateful for her and her team. Thank you!!
