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February 2024 by C A
I love you Sam, you are the Greatest! ICC provided the best customer service! I am very happy with the results and would highly recommend them to anyone. You are in great hands if you use this company for collision.
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January 2024 by aziz Lakhani
Great experience!!
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January 2024 by Chris Higgins
2 experiences with Jose - car is perfect. I'm not precise but I didnt have to be... which is nice.He's intense but fixed our rear end collission, side scrape, and windshield...Such a good experience!
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January 2024 by Lyndell Higgins
Unfortunately I have had to come here twice for a couple different accidents BUT they are absolutely amazing and well worth the cost! I have only worked with Jose Vergara and he is remarkably knowledgeable, fastidious, and informative. He explains everything and has such a high standard for himself and his crew that it's perfect. I have an Audi that is a very specific black and every time I have brought it in, they give it back to me looking brand new! They even wash, wax, and vacuum. Truly a luxury experience. Jose also dealt with and coordinated with our insurance. Such a smooth process every time. HIGHLY recommend!
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January 2024 by Amit Parikh
Thank you for making our daughter's Audi Q3 just like new after a significant front-end collision.Superb work and our sincere gratitude. I highly recommend ICC!
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December 2023 by Ivan Thomas
Danny provided excellent service. My BMW X5 emblem was damaged. ICC removed the old emblems and replaced with new. I did not have an appointment. He looked at my car and said no problem, he fixed within 1 hr. Thank you ICC for service beyond exceptional!!
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December 2023 by Rong Zhang
I very happy with the services and Danny took very good care me I‘ll be back and will recommend my friends and family to ICC ask for Danny Nouri
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September 2023 by Jannina Lopez
I had an amazing experience starting from the front desk gal who was super helpful in getting me registered at the beginning of the process. She was able to call enterprise for me to have them come and pick me up to get me into a rental car.I also worked with Jose Vergara who was amazing in keeping me updated in the process. The before and after photos are unreal. Thank you ICC Collision team for helping this gal out and getting her car fixed and in tip top shape.
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September 2023 by mark n
They performed well, their customer service and the work done on my car were fine. However, the key I gave them came back WITHOUT the valet key! They gave me this 'blue tape' story--- absolute lie. The key I gave them was whole, and now it is not.Stolen or lost, I don't know. You decide it you want to deal with these liars.Service: Body & Trim
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February 2023 by Lee Atwood
I worked with Juan and he took care of all my problems. Carlos like brand new I think they even touched up some areas that weren't even on the list.
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December 2022 by Pat M.
BMW for repair, told me they would remove scratches from back trunk and fix a damage I bought car with. All the scratches damage etc reappeared months later. Charged me 3900 they were referred by BMW what a mess this place is. My whole car was over-sprayed.
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October 2022 by Michelle Marie
Cesar from ICC is the best!! I loved working with him for a minor repair on my passenger mirror - he was communicative through the process, honest, genuine, and took great care of me. I had been dealing with financial hardship due to the Pandemic, therefore I had pay out of pocket for the repair as it was more expensive to go through insurance. I ended up purchasing the parts from my dealership and his team did an exceptional paint job at a reasonable price. The customer care and quality of work is really a step above the rest. I will be coming back to Ceaser and ICC for future repairs. Thanks again for everything!!Service: Painting
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October 2022 by Samer Alam
I took my car there so they can repair the scratches from the car wash, i got my car back with more scratches and a dent, don’t go there, try your luck some where else.Not happy with the outcome
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September 2022 by Torrence A.
**Please Read** Disappointing experience with ICC Collision Center!! The fact that it cost over $12k in damages to my vehicle wasn't enough, someone from this company went thru my vehicle while in their possession for 10 days and stole items from my car! I cannot except a company that preys on customers while they are already dealing with the stress from an accident, but to violate them by stealing a pair of Maui Jim and prescription Oakley glasses to see for driving, takes the cake. I had an employee named Helen tell me that no one steals from her company and pointed the finger at Crevier BMW, who referred me and with whom I've been doing business with on all my cars for 7 yrs, and never had an item missing. Absolutely NO integrity and NO accountability to even just say let me look into it for you, but to just say I signed paperwork releasing any liability from this type of situation is B.S!! I will make sure my 100 plus employees will never do business with ICC.
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September 2022 by Bre A.
This is my second time bringing my car to ICC and they've taken excellent care of my BMW. Caesar is the best... he's honest, has great communication skills and follows through with his work. I will always come here for my other cars and recommend others as well. They really get the job done and in a very timely manner. Amazing body shop thank you ICC!!!
