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March 2024 by Max S.
All good. Great selection and good prices and I would highly recommend this place to score great stuff
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February 2024 by Stephanie L.
My sister and my mom took me to this goodwill and omg I fell in love with it. It's clean it's semi empty the prices are good Service is great. The location is very nice I recommend
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November 2023 by John M.
This review is specifically for the in person pick up from Shop Goodwill as it relates to Goodwill of Orange County. After winning an auction and unsuccessfully attempting to schedule an appointment to pick it up in person, I went by the location to speak with a manager. After informing them I was unable to successfully schedule an appointment I was told it was a two week wait time to pick up the item I have already fully paid for. There were literally three Goodwill staff members standing there looking at me as the manager told me there is nothing that can be done. How difficult is it for someone to dedicate two minutes to handing me my purchased item after I have driven an hour round trip? Skip Goodwill and just go to the DMV if you'd like to experience this level of apathy and uncooperativeness. Epitomizes everything wrong with customer service these days.
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August 2023 by Paola C.
Clean, organized, wide variety of clothing. The employees were extra kind too! I found so many goodies at this goodwill.
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August 2023 by H Serene Warren
Well organized and very clean, the staff work hard to keep it that way. They’re also friendly and helpful. I only buy things that are on 50% discount, I’m always amazed what I can get for great low prices.
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July 2023 by Jazzy S.
The guys accepting donations were super helpful for unloading my heavy boxes, and I would definitely go back to donate since it was so easy!
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June 2023 by Helene R.
this location does not let customers use their toilet but they have no problem accepting donation. there's got to be a law that would cite businesses for not having bathrooms available for public.
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April 2023 by Annette Grimes
This is the first goodwill that I've seen a table display. I looked around for the usual items that I shop for. I did find 2 pairs of pants. They were busy. It was in the middle of a Saturday, March 25. It 50% off purple day. I'll be back to visit again.
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April 2023 by Dawn Crawford
Great store and nice employees! That’s rare
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March 2023 by Particle Boy
I always find a little inexpensive treasure here..
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March 2023 by Alexa D.
Maybe change your hours to the correct ones so people don't drive 20 minutes to the store being closed due to wrong google hours
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February 2023 by Dee Sigaty
Though I did not make a purchase. I found this Goodwill location very clean and organized. Staff was friendly and welcoming.
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February 2023 by Paul H
Big selection, very clean and friendly. I found a lot of name brand. Very happy with my selection. Reasonably priced.
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January 2023 by Diane M.
It's Saturday morning and the color of the week was just changed yesterday. Everything with a blue tag or sticker is 50% off. Back 5 years ago it was so much fun to be able to go in and see what treasures you could find for 50% off, but now it's a major SCAM!! I went in early Saturday morning and employees were removing all Blue tag items and wheeling them to the back. So on top of charging close to retail and asking you to round your change to the nearest dollar they also remove sale items so you can't buy them. What's the point of having a sale and advertising the sale on facebook, instagram and in-store when your intention is to remove all the sale items so people can't buy them? Make it make sense
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November 2022 by Jennifer K.
I used to go to the Goodwill about 5 times a week. It was a pleasure to look at the knick knacks and the clothing. There was surprises almost each time. I'm sad to say for the passed 4 months or so I've started to noticed a change in the stores. Going to Goodwill wasn't fun. Even though they redesigned them. The items got trashed looking. Older looking and trying to find sizes small and medium is harder and harder. The main problem with the Goodwills is the employer are snotty the reason why I say snotty