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April 2022 by Morgan R.
I can't say enough about M&L Body shop! The whole process was so easy. Having good insurance definitely helps the process. I have been in many accidents and usually use Caliber Collision in Norco. They have always don't fine but over the years has felt less friendly. M$L offer genuine quality customer service and that is worth its weight in gold theses days! They did a fantastic job on my vehicle and I'm very grateful for all their communication! I will bring my vehicles her from now one.
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August 2021 by spencer wall
WORST moving company ever!! Read the reviews, all of them are fake. The only real ones are the 1 star.First, whatever they tell you your price will be on the signed quote, don't believe it. They will charge you almost double of what the quoted.Second, they contract movers for you, they aren't the moving company. My movers were extremely rude and demanded I tip then more than I did... LOL what I shouldn't have even tipped you in the first place but I was generous.Last, there is no communication. M my items were picked up over 19 days ago. I have yet to get a call or email on ETA for delivery. When I try to call I am always on hold for at least 45 mins.WARNING--DO NOT USE THIS COMPANY
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February 2021 by Heather V.
What started off as a great experience, ended roughly. I hired Gold Medal for a local move from a 3rd floor 2-bedroom apartment and garage full of furniture to a house in James Island. There were supposed to bring a 26' truck but came with 20' truck instead, which I knew wouldn't get everything in. The 3 movers were professional and kind but not in the best of shape for climbing 3 flights of stairs. My 9 year old daughter and I aren't the type to sit around and watch so we helped as much as possible, but also stayed out of their way. I'm no stranger to moving. Once we had an SUV full of small items, we left to go empty that load. The movers were trustworthy, I thought. I told them if the truck was full and only some small items were left to leave them and I would go back to get them the next day in my small SUV. Well, that was me first and only mistake. I should have stayed until they were done but didn't so when they arrived and I asked them about what was left, they nonchalantly said some plants, a TV, a few garden tools, and some canvas paintings. I figured that would be easy enough for me to get into my SUV, so I didn't have them go back because that would cost me a lot more money and, especially, because it was approaching rush hour. So, basically, they lied about what was left. I was raging mad when I found all this stuff left the next day. I had to make 2 separate trips, rent a U-haul van, climb 3 flights of stairs on my own and clean my apartment by 5pm Sunday. They also broke the tempered glass on my patio table (gave me $60 discount thankfully), they scraped my dining room table, dragged my $1200 Tempur-Pedic mattress across the floor, didn't wrap my mattresses in plastic like they said they would, and didn't protect my mirrors (luckily none of them broke). They completely took advantage of my generosity. I tipped them well for their service too plus gave them fresh biscuits and jam for their departure. When I contacted the owner, William, about everything, he pretty much called me a liar and did nothing to right their wrong. I guess he doesn't believe in the customer is always right. You know what they say, you get what you pay for! Pics are all taken after the movers left.
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November 2020 by Sue S.
terrible business, doesn't return calls and will not refund me money they owe. Telephone is disconnected. Many items they delivered to me were broken or missing. Don't trust Gold Medal Moving. Also they are not recommended by the BBB.
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October 2020 by Leslie E.
This Company had a lot of amateurs moving my belongings causing damage to a lot of items. I would've had better service from the neighborhood boys. They didn't pack things very well for example putting lampshades at the bottom of large garment boxes and throwing heavy items on top which of course destroyed the lampshades. They didn't protect things very well such as with my Italian brass headboard which did not have a protective covering on when it fell over and ended up with scratches all over it. I was told this company could handle moving pianos and these movers didn't have a clue as to how to move a piano and caused a lot of damage to my piano. After filing a claim for the damage that was inflicted on my personal belongings they never contacted me which has been over six months ago in addition to not returning my calls or responding to my messages. I filed a complaint with the Better Business Bureau and they still have never gotten back to me.
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May 2020 by Angela W.
WARNING!!! Be careful who you do business with. This company was contracted to move me and I've now found out they're not licensed, not insured. They damaged goods, damaged the home, lost items. They used another company, JTD Transport to move me since they could not legally. I did not contract with JTD. JTD has committed fraud along side this business. They will not respond to requests for insurance claim, insurance rep contact info, etc. They will go dark on you, ignore texts, emails, voicemails, send calls to VM. If you purchase an insurance policy like I did to the tune of $335 for full replacement coverage you will be conned like I did. You will never hear from them. The California Public Utilities Commission revoked Gold Medal's carrier permit 10/8/19. The Better Business Bureau has issued alerts that Gold Medal does not have a license to operate from the USDOT or CA Public Utilities Commission. USDOT has Gold Medal listed as a household broker who arranges transportation only of household goods by an FMCSA authorized mover. Gold Medal is not licensed to move household goods period. FMCSA has Gold Medal's insurance policy involuntary revoked since 7/16/19. Do your due diligence before you hire this company.
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February 2020 by Jan H.
Gold Medal was a referral from a friend who had recently moved to Texas... we are so glad we used them for our move from the Los Angeles area to Boise. We had a lot more than we thought we did... but the way they do the bid, there's a "not-to-exceed" dollar amount... and they did not charge us more. (By the way, with insurance, their charge was about half of the other bid we got that did not include insurance!!) Plus they took great care of our furniture and artwork! We watched as the crew in Whittier carefully wrapped and boxed our prized artwork... actually more mementos than anything... and then watched as they unpacked in Boise to make sure they were all in the same condition... and they were perfect!! Probably about half of our stuff came to our house in Boise and the other half to our son's family's house here in Boise. There was an extra charge for that... but minimal when you consider the hassle it saved us getting it all from our house to their house! Oh, and it was snowing when they were unpacking at our house, but they put protection down on the floor and had a crew that stayed outside and a crew that stayed inside so that there wasn't a mess in the house at the end of the day! The crews on either end were friendly and cared about our stuff! Some work for the company, while others are hired in the different cities they go to. But they make sure to hire someone they have previous experience with so they know who they're dealing with! We appreciated that. Our furniture was put back together (unless we took it apart ourselves), and boxes were stacked where we needed them to be stacked. Just so you know, it took a FULL day to wrap, pack, and load all our stuff in Whittier and four and a half hours to unload it all in Boise... at both places! We were so ecstatic with how things went, we bought Del Taco for the crew in Whittier for lunch and pizza for the crew in Boise! So to Edson (came to the house to give us the bid), Monica (works in the office, a friendly voice who answers the phone), Oscar (foreman of the Whittier crew... LOVES his job), Alex (driver, foreman of the Boise crew, and Oscar's brother, and also loves his job), Valentine on the crew in both places), and the rest of the crew (three in Whittier, three in Boise), THANK YOU for making our move as easy as it could possibly be! We will definitely refer your services to anyone we hear about who is ready to move!
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October 2019 by Coral Tree
We hired them for a move on 9/27/2019 and they did an amazing job. On time, excellent service, great moving team. They did exactly what they told us they would do for the price we were quoted. Would hire them again for a move at any time.
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September 2019 by Chris W.
We had contacted a different moving company that never showed up and would not return calls. We got in touch with Gold Medal Moving and Storage and they absolutely saved the day! They arrived on time and had an excellent team of movers. They had already quoted us the price for the move (from LA to San Diego) and they charged EXACTLY what we were quoted. They were very professional and did an excellent job moving the items. We could not have been happier with their service.
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September 2019 by Stephanie S.
I'm so grateful for Gold Medal Moving & Storage! They were incredible professional, friendly, and efficient. I've moved many times and this was by far the smoothest experience I've ever had. I highly recommend them!
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March 2019 by LadyLoops L.
As if moving to another house isn't stressful enough , half of that is being unable to do it yourself (I'm a female ) and hiring is also a very scary situation because I've witnessed how most companies charge women or people that aren't too savvy in this area , but NOT Gold Medal Moving company , it was the lowest price YET the highest customer service and they did all the planning for me, I was moving out because I had sold my house yet the owner of the new house needed another 2 months to move out, I didn't know how I would fit my furniture and belongings into my temporary place of residence, come to find out that this company not only moved me out , they also stored the items I wasn't going to use until my new house was ready , definitely a life saver , I can not thank them enough for making such a stressful and tedious situation so smooth .
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December 2018 by Kristy Caver Wendel
We were moving from California to Texas and needed a specific time frame for the move. Gold Medal was excellent. Edson and Monica communicated clearly with us and made the whole process so smooth. The price was very competitive. We were so happy we chose movers and will never go back to trying to do it all ourselves again!
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December 2018 by Kristy C.
We called quite a few companies looking for quotes to box and move our three bedroom home from Los Angeles to Dallas, Texas. Call after call, I either received a flat no or was met with hesitation. Gold Medal was different. They immediately said yes, this was a move their company could do. They set up an appointment to come to our home and unfortunately had a computer issue which required rescheduling the appointment. I was disappointed at first but I understand why they needed to reschedule. They went through each room of our house with their computer system to estimate the size and weight of the move. This is what ultimately got us a competitive rate that we were so happy with. Edson and Monica were able to arrange the details for the exact week that we needed to move to happen. On the day of the move, Edson and his team showed up and hustled. They were able to pack our entire home in less than a day. The movers were very courteous and respectful. Our stuff arrived in Dallas in the time frame we had arranged. The movers arranged all of the furniture where we needed it and neatly stacked the boxes in the house and in the garage as requested. I have heard horror stories about movers and things been missing and broken. I have found a few broken things, but those were found in the few boxes I packed myself. I should have left it all to the professionals at Gold Medal! Thanks again for a great experience.
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September 2018 by Christopher Haitz
These guys are fantastic. I have used them twice now. Top professionals. I would send them to my grandmother's house without supervision. They are that good- trustworthy and careful.
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May 2018 by Erin C.
I have nothing but positive things to say about Gold Medal Moving and Storage! My family was moving to Texas and our movers fell through and we were scrambling to find someone to move us in just two weeks! My husband found Gold Medal and we called for a consultation. Edson came out and gave us a quote and it was leaps and bounds better than previous quotes. Moving day came, we had an awesome team of 4 help pack up and load the truck. I was there alone as my husband had already made it to Texas and these guys helped me with so much that I wasn't able to do on my own! Our stuff arrived in TX in great shape, our only casualty was a very old and flimsy lamp. I will recommend to all friends looking for a moving service!
