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January 2024 by Victor A.
Went in to return a controller I just purchased brand new but they wouldn't let me return it because it was "opened" and when I asked how much they would buy it for they said 10.50, I purchased it for $70.
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December 2023 by Fortnite 03
The staff was super helpful got there to trade in some games it was a fast and simple process
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November 2023 by Fernando Perez
Employee's here will cancel pick up orders for collectible items in order to keep for themselves. I had 4 items canceled from this store without reason. I tried calling in with no luck getting ahold of someone.
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November 2023 by Jose Franco
Helpful the minute u walk in
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November 2023 by Chris N.
They dont even pick up the phone. Listen to the reviews and go else where. Trash location.
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September 2023 by SG Lateral
It's 11:30. It's still not open it's open at 11:00
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May 2023 by Isaias S.
It's very hard to get a one star rating. But it's easy if you're this store. The manager here is extremely rude. I came here to do a simple return and Ethan the employee was helpful, but didn't know how (assuming he is new) he got Felix the manager to "help" and it went down hill from there. To spare you all the details avoid this game stop at all cost.
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May 2023 by Cyp T.
It was the first time I went to GameStop to get a gift for my brother and I had such a great experience! The girl with the black hair and glasses helped me so much!! I wasn't able to get her name but she was super nice and answered all the questions I had. Would go again and definitely recommend
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May 2023 by Ricky T.
Honestly I'm glad this GameStop is still around after all the other ones closed throughout Santa Ana,FV and CM areas. I had this one employee that helped me out and she was so nice! She helped and answered questions i asked so nicely which is so refreshing at a GameStop. I have the worst memory when it comes to names, but to the employee with reddish-brown hair you're awesome!
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March 2023 by Rebeca Orendain
The guy in service of the store is really nice and kind, I loved it, he also speaks spanish which is a plus, thank you
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February 2023 by Bart Mec
Great GameStop I liked the store they much however the parking can be very difficult to find. Luckily I did not have to park on the streets but the plaza has very limited parking spaces so beware.The store was very kind super helpful with all my questions. The store is fairly big and has a lot of items in there if you're interested in video games plushies Legos etc.Only thing that I was kind of annoyed by was the pushing of warranty no matter how much I denied it they kept on pushing it on me. Got my stuff pretty quickly purchasing took about 10 minutes plus some questions so I recommend coming here if you have any questions about gaming.
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February 2023 by Manny Jimenez
Terrible customer service they should clean house with the employees working there. Seems like they hate being there anyway.
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February 2023 by Albano Molina
Good Store With Great Customer Service. I Wish They Would Have More Merchandise And Games Accesories To Choose From.
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December 2022 by Hector Rodriguez
There was a collectible store here in the 90s. It was called ABC Coins ran by the nicest guy behind the counter. I would go here after school to buy baseball/basketball cards and comic books. I miss that place.
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November 2022 by Adrien Ha
Stopped by to pick up an online order close to closing. Employees were super helpful and welcoming. Amazing CX