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March 2024 by Steve K.
I've used them mostly for alignments with good success but on two occasions at the Tustin and Main Street locations they have recommended unnecessary or miss diagnosed front end repairs. I will continue with alignments but thats it.
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February 2024 by Ben Sohrabi
I wish I could rate minus 5 stars. I have been to this store twice, and on my first two visits, I met a helpful and friendly guy who knew how to treat customers well. However, during my third visit, I had the misfortune of dealing with the STORE MANAGER, Joseph. As a store manager, I expected him to have better customer service skills, but he was super rude and impolite. This was my first time encountering a store manager who refused to talk to a customer after a few times I tried to make conversations (how awful that could be). Despite having an appointment, he told me to either wait for three or four hours or he could not do the wheel alignment. Joseph, if you are reading this, I want you to know that YOU ARE THE MOST TERRIBLE STORE MANAGER.
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January 2024 by Bahram S.
I wish I could rate it minus 5 stars. I have been to this store twice, and on my first two visits, I met a helpful and friendly guy who knew how to treat customers well. However, during my second visit, I had the misfortune of dealing with the STORE MANAGER, Joseph. As a store manager, I expected him to have better customer service skills, but he was super rude and impolite. This was my first time encountering a store manager who refused to talk to me after a few times I tried to make conversations (how awful that could be). Despite having an appointment, he told me to either wait for three or four hours or he could not do the wheel alignment. WHAT IS THE POINT OF APPOINTMENT? Joseph, if you are reading this, I want you to know that YOU ARE A TERRIBLE STORE MANAGER AND HAVE "0" ZERO CUSTOMER SERVICE SKILL.
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January 2024 by Norman A
The staff (Joseph) and the techs always seem to be cognizant of my time. Work completed is aways completed in timely manner. I bring all my vehicles to include my feet vehicle for service. I always trust what they recommend.
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January 2024 by Greg Byer
The manager, Joseph was extremely diligent in getting my car taken care of. This is a fleet car and the fleet company was being unresponsive for the approval and Joseph went above and beyond to get this taken care of. I will be using this facility for all my maintenance needs moving forward.
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January 2024 by QUANGB HUYNH
Good service
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January 2024 by Bob Eng
Professional, friendly, honest, and efficient as usual. My go to place for tires and tire service.
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January 2024 by Mark Kozak
Great service, Great customer care.
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January 2024 by Arturo Orozco
Humberto and Joseph provided excellent service! Wait time was short considering how busy they were. Definitely some reliable service.
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December 2023 by Mario Valle
Armando went way above and beyond to diagnose and fix my sister in laws car saving us hundreds of dollars !!
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November 2023 by Darren Walker
I went there for a simple inspection for a Hertz rental and they insisted that I needed to provide the form even though they had done the same inspection 2 months earlier. When I told them that they had the form last time, the counter person got argumentative.
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October 2023 by Rand P.
I am not sure why this place takes appointments. Today I had a 1:00 appointment. Pull up to the place and only 2 of the 4 bays have cars in and yet I am told it will be 1 1/2 hour wait. This is a common them at this location. Unfortunately I purchased a life time alignment so I am stuck with them. My suggestion is do not use them. Find another place.
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October 2023 by Kevin Green
I needed a patch done on my tire. Guys got me in and out in 30 minutes. The cost is $30 which is a bit high in my opinion. But the point of this review is based on service and the service is good here for tires.
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September 2023 by Dillon Carlyon
I had a really good experience with maintenance here. My car seemed to be having occasional trouble idling and I knew I was due for a transmission fluid change, so I brought it in. They were straightforward with giving me info about my vehicle, and they made reasonable recommendations on maintenance options without trying to upsell me on things that didn't make sense. They definitely won my business for future maintenance and repairs!
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September 2023 by Mitch Kling
These dudes always come through. Exceptional service and pricing without the attitude.