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July 2023 by Minh Nguyễn Thiện
Nice place to come.
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June 2023 by Mo NA
STAY AWAY AT ALL COSTS! READ THIS IF ORDERING PAINT SERVICES FROM THEM! Please see my review on YELP. For some reason I could not upload pictures here.I ordered 2 sets of primed bi-fold doors to be painted & delivered. I specifically asked them if the paint they use is durable as this would be a kid's bedroom closet door and fingerprints are unavoidable. They promised that to be the case.Doors costed 976$ plus tax and another 367$ for painting.-First time door arrived; one of the 4 panels had issue. They had to take it back. I had to pay my handy man on that day because he came to install it but we could not due to the panel issue.-Next time the panel came and turned out they brush painted the damaged area!!! Well, it was super ugly as the rest was spray painted. So, I called and after wasting a lot of time with Manager, Maria, she finally agreed to take it back and correct it. This was second time delaying me!-Finally, all 4 panels were here to be installed. My handman carefully installed them as bifold barn door and left. I grabbed some sensitive baby wipes (no alcohol or harmful chemicals, see pic attached) and gently tried to wipe the fingerprints. Next day I started noticing water stains and basically wherever I wiped the paint was gone and a dark streak was showing up. Over few days I started noticing a lot more streaks despite gentle use. I went to Home Depot and asked expert. Turned out the paint they used is water based and not appropriate for doors yet alone closet door!!!They denied the facts and accused me of complaining b/c I want to get the doors for free. Then referred me to the contract I signed. See it attached. There is a reason they have those terms there. THEY ARE VERY WELL AWARE THAT PAINT QUALITY IS NOT THERE, and it lasts only few days. Therefore, they protected themselves by putting in contract that the minute they leave your door, they accept no responsibility about the paint.I paid 1500$ for the door and another 1000$ for door rail and installation and here we are dealing with panels that are poorly painted and already looking cheap.
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June 2023 by Patrick N.
Excellent sales and service. Stephanie behind the counter, was very helpful and courteous, this young lady was awesome. Thanks again Stephanie.
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June 2023 by Mona Maneshi
STAY AWAY AT ALL COSTS! READ THIS IF ORDERING PAINT SERVICES FROM THEM! Please see my review on YELP. For some reason I could not upload pictures here.I ordered 2 sets of primed bi-fold doors to be painted & delivered. I specifically asked them if the paint they use is durable as this would be a kid's bedroom closet door and fingerprints are unavoidable. They promised that to be the case.Doors costed 976$ plus tax and another 367$ for painting.-First time door arrived; one of the 4 panels had issue. They had to take it back. I had to pay my handy man on that day because he came to install it but we could not due to the panel issue.-Next time the panel came and turned out they brush painted the damaged area!!! Well, it was super ugly as the rest was spray painted. So, I called and after wasting a lot of time with Manager, Maria, she finally agreed to take it back and correct it. This was second time delaying me!-Finally, all 4 panels were here to be installed. My handman carefully installed them as bifold barn door and left. I grabbed some sensitive baby wipes (no alcohol or harmful chemicals, see pic attached) and gently tried to wipe the fingerprints. Next day I started noticing water stains and basically wherever I wiped the paint was gone and a dark streak was showing up. Over few days I started noticing a lot more streaks despite gentle use. I went to Home Depot and asked expert. Turned out the paint they used is water based and not appropriate for doors yet alone closet door!!!They denied the facts and accused me of complaining b/c I want to get the doors for free. Then referred me to the contract I signed. See it attached. There is a reason they have those terms there. THEY ARE VERY WELL AWARE THAT PAINT QUALITY IS NOT THERE, and it lasts only few days. Therefore, they protected themselves by putting in contract that the minute they leave your door, they accept no responsibility about the paint.I paid 1500$ for the door and another 1000$ for door rail and installation and here we are dealing with panels that are poorly painted and already looking cheap.
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June 2023 by Mona M.
STAY AWAY AT ALL COSTS! READ THIS IF ORDERING PAINT SERVICES FROM THEM! I ordered 2 sets of primed bi-fold doors to be painted & delivered. I specifically asked them if the paint they use is durable as this would be a kid's bedroom closet door and fingerprints are unavoidable. They promised that to be the case. Doors costed 976$ plus tax and another 367$ for painting. -First time door arrived; one of the 4 panels had issue. They had to take it back. I had to pay my handy man on that day because he came to install it but we could not due to the panel issue. -Next time the panel came and turned out they brush painted the damaged area!!! Well, it was super ugly as the rest was spray painted. So, I called and after wasting a lot of time with Manager, Maria, she finally agreed to take it back and correct it. This was second time delaying me! -Finally, all 4 panels were here to be installed. My handman carefully installed them as bifold barn door and left. I grabbed some sensitive baby wipes (no alcohol or harmful chemicals, see pic attached) and gently tried to wipe the fingerprints. Next day I started noticing water stains and basically wherever I wiped the paint was gone and a dark streak was showing up. Over few days I started noticing a lot more streaks despite gentle use. I went to Home Depot and asked expert. Turned out the paint they used is water based and not appropriate for doors yet alone closet door!!! They denied the facts and accused me of complaining b/c I want to get the doors for free. Then referred me to the contract I signed. See it attached. There is a reason they have those terms there. THEY ARE VERY WELL AWARE THAT PAINT QUALITY IS NOT THERE, and it lasts only few days. Therefore, they protected themselves by putting in contract that the minute they leave your door, they accept no responsibility about the paint. I paid 1500$ for the door and another 1000$ for door rail and installation and here we are dealing with panels that are poorly painted and already looking cheap.
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May 2023 by J. D.
I went to their Burbank "store" to get information about a door replacement. There is no one there. Literally....no one is physically in the store. The door is open and there is a number you're asked to call. Then someone REMOTELY will speak with you via a camera over the door. If you have anything to show them, then you can send it to them remotely because as I said, NO ONE IS THERE. I don't do business with people who aren't there.
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March 2023 by Eliza S.
We ordered 3 doors from Door & Mouldings: 1 pocket door 1 pocket door frame 1 pocket door lock 1 barn door track 2 doors for barn door track 2 handles for barn doors We also ordered moulding for the pocket door frame. They are SO friendly and they respond almost immediately on their text line. Taking off stars because: One of the doors arrived with damage, one handle broke the moment we tried to insert the screw (see photos) The lock for the pocket door came with just the lock hardware, but no screws in the box. When we contacted the company, they refused to exchange the broken handle and made us pay for a new one. They also refused to give us the missing screws and told us to get the screws we need to buy a whole new kit for $30. I'm disappointed, because I like this company and I like to support local businesses, but I think their customer service didn't handle our situation well at all. If I were them, I would have given us the replacement screws for the screws that they failed to include initially, and I would have replaced the broken handle. We spent almost $3,000.00 on purchases from their store and they refused to replace a $90 handle and some screws?
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November 2022 by Deborah C.
I called them for help with a custom door. They were quick to respond, detailed with what they could do, and willing to expedite it to meet my timeframe. It was wonderful working with them. In the end, after modeling the door in the room, I decided to go with a standard in-stock door from a local supplier. But they were a pleasure to work with and when I need a custom door, this will be my first call.
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September 2022 by Integrity Woodworking, Inc. (Danny Johnson)
I'm a door installer and have been purchasing doors from door and molding and I'm a happy camper.I like that they pick up the phone and give qouts quickly .also there very helpfull and friendly.also there turn around is realy fast.I received a prehung dutch door in 7 days and they delivered it for free. another supplier it took 3 mounths. I got a door slab in 2 daysthere prices are competitive alsoI would highly recommend them .
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August 2022 by Joyce T.
Stephanie did our estimates - she's very professional and had a good eye. I briefed her on what we wanted done, and she was gave recommendations that fit what we needed immediately. I'm a no fuss type of person, so this was great. I really like that they can do the project in phases as well. Ervin and Nixon were the ones who installed the mouldings. I really appreciate their meticulousness. They took the time to get the measurements right and the installation was perfect. They kept the work areas clean and made sure everything was out of the way and cleaned up before they leave for the day. Thank you so much!
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August 2022 by Amy H.
They have done two properties for me now! Love this company. Stephanie helps us select the right style mouldings and the installers are so skilled. It was fun to watch the process and we get so many compliments.
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July 2022 by Rita M.
talked with Jordan asked approximate estimate amount he stated $1,000 got estimate 2,876. quite a difference! and to get measurements $40.00 up front wasted.
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April 2022 by Carol W.
OUTSTANDING ! Don't go anywhere else. I called to ask a few questions and Marie was so helpful and suggested I schedule an appointment for a consultation. She scheduled me an appointment with Stephanie and I could not be happier. Stephanie was so professional and knowledgeable. Stephanie listened to all my concerns and really helped me find the right doors which would go with my existing door. I can't wait for them to be installed. I know everything is going to be beautiful. Thank you again Marie and Stephanie.
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April 2022 by Y S.
I have been looking at these doors for over a year since I knew my project wasn't able to happen for a while. Glad I chose this place ! The buying process was so easy and efficient. Yesinia was so nice and helpful the whole way through. I placed order and picked up my doors 2 days later in Ontario. The doors are beyond beautiful in great condition. I would recommend them and have to many people already. Thanks again for the x farmhouse doors!
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January 2022 by Erica N.
We had Art of Moulding replace our front door and sidelights. From the very beginning, Jourdan was very knowledgeable and helped us pick the best door. Stephanie came out to measure and coordinate installation Stephanie went above and beyond to assist us and was an absolute pleasure to work with. The door looks amazing and the guys were very professional and installed the door/sidelights in one day. We highly recommend Art of Moulding and look forward to using them again in the future.
