-
July 2024 by Isabel Espinoza
Excellent service, a very kind lady willing to help with everything
-
March 2024 by Urquiza P
They make it quick and easy. I was able to send in my forms ahead of my appointment. They reviewed and explained everything thoroughly, so they are very knowledgeable in the field and professional.
-
March 2024 by KB 24
The service is terrible, you make an appointment and you still have to wait hours, they charge you $200 to make the short form. I don't recommend it at all.
-
March 2024 by Roberto N.
I had the pleasure of working with Edgar Diaz at this tax office, and I must say, he is truly a tax wizard extraordinaire! From the moment I sat down with him, I knew I was in good hands. Edgar's depth of knowledge and expertise in tax law is unparalleled. Not only did he navigate through my complex tax situation with ease, but he also took the time to patiently explain every step of the process, ensuring I understood all my options and potential deductions. His attention to detail and dedication to maximizing my return left me feeling confident and reassured. What truly sets Edgar apart is his personalized approach to each client. He genuinely cares about his clients' financial well-being and goes above and beyond to ensure their needs are met. His professionalism, integrity, and passion for helping others shine through in every interaction. I cannot thank Edgar enough for his exceptional service and expertise. If you're in need of a tax professional who will not only get the job done but exceed your expectations, look no further than Edgar Diaz. He's simply the best in the business!
-
February 2024 by Arthur G.
I couldn't be happier with our tax guy Edgar! Me and my husband have been coming here for 18 years. My in laws and other family members go here too! Edgar is the man! Always quick and easy process, we never have to worry about anything! Thank you Edgar and Diaz Enterprises for helping us and my family all these years!!!
-
January 2024 by Francisco L.
Disappointed with them . Had us wait for 2 hours because he was still in riverside . There was about 2 other customers waiting for him . Disappointed by the unprofessionalism , we gave them the benefit of the doubt but they did the same thing the next year, so we won't be using them anymore , and we won't be recommending them to anyone . Stay away unless you want to waste your day off work and wait in lobby for 2-3 hours .
-
October 2023 by Martinez E.
Service 10/10, Adrian answered all my questions, very professional has a lot of knowledge
-
October 2023 by Joe Michael G.
First time here and I am beyond satisfied with my experience at this tax office. To start, the front office staff provided exceptional customer service. They are quick to have you seen by one of their tax preparers. I was seen by Carlos and I am truly thankful to have been helped by him. He was very professional and full of knowledge therefore all my questions were answered . I will be back next year and will be recommending all my family to come here as well.
-
September 2023 by Kumar N.
Go see Adrian, Margarita, Edgar or Carlos they are the best tax team in Santa Ana. I have done my taxes with all of them over the years I have yet to try don Luis. This is the office I did my first income tax since I was 16, I am now 31 and this place is still here. Adrian treated me like family, him and his mom that also works there and even hooks me up if I bring him a new client. He does my sisters taxes and would not go anywhere else. The prices have gone up over the years, but the value is still affordable. Thank you for all your help through the years!
-
August 2023 by J G
First of all Edgar is really great but the reason for the 1 star is the gentlemen in the front he is so rude and doesn't know how to talk to people. Also doesn't seem to know any information and just guesses. You really need to work on customer service and speak to people. Us customers are the reasons your bills are getting paid. I did not appreciate you yelling at my mother over the phone. I really hope you were having a bad day or get whatever help you need to improve on yourself. Shame on you. Please be careful when calling into the office and don't expect great customer service on the phone.
-
August 2023 by javier g.
First of all Edgar is really great but the reason for the 1 star is the gentlemen in the front he is so rude and doesn't know how to talk to people. Also doesn't seem to know any information and just guesses. You really need to work on customer service and speak to people. Us customers are the reasons your bills are getting paid. I did not appreciate you yelling at my mother over the phone. I really hope you were having a bad day or get whatever help you need to improve on yourself. Shame on you. Please be careful when calling into the office and don't expect great customer service on the phone.
-
May 2023 by J Man
Great and quick service. In and out in 30 minutes after walking in no appointment.
-
April 2023 by Rosa Justin
(Translated by Google) Yesterday was the first time I did my TAXES with them especially with AdrianSUPER satisfied SUPER efficient100% recommended(Original)Ayer fue la primera vez que hice mis TAXES con ellos especialmente con AdrianSUPER satisfecha SUPER eficiente100% recomendado
-
January 2023 by Brittany G.
Edgar has been mine and my family's tax guy for 15+ years. this guy is nothing short of amazing!! he always makes sure we get what we are entitled to. he is professional and knows what he is doing! always friendly and always a great experience! we don't trust anyone else with our taxes! thank you Edgar and the Diaz family for always getting us right for our taxes!
-
August 2022 by Jairo Cardoso
(Translated by Google) Terrible service, it is the first year and the last, that I do my taxes, I went with them because, according to them, they are very good at preparing taxes, but I see that it is a complete lie, I asked them to send me my taxes electronically, and they told me that, that was that, that they did not do that. I know that a preparer can do it, it's just by going to your computer, and sending them to my email. I don't recommend them. It's a garbage business.?(Original)Pésimo servicio, es el primer año y el último, que hago mis taxes, fui con ellos por que según, son muy buenos para preparar, taxes, pero veo que es pura mentira, les pedí que me mandara mis taxes electrónicamente, y me dijeron que , que era eso, que ellos no hacían eso. Yo se que un preparador lo puede hacer, es solo de ir a su computadora, y mandarlos a mi correo. No se los recomiendo. Es una basura de negocio.?
