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January 2024 by Mike Ide-Barros
Pushy and rude sales associates, they only have one goal is to upsale you. I was give. 3 different prices a trinket and an iPad 1 and given the most expensive price. They will make you so confused . Buyer beware!
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December 2023 by Gagan Bedi
Tina she is best sale person she help lots . She was attentive have knowledge in jewelry. We were going to buy Ring . She recommended me natural diamond ring and we love it. We will be back Tina
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December 2023 by isaac torres
Good quality service. Lovely people. They have all king of jewry for your likes and needs. Best prices in the city of Santa Ana.
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October 2023 by Mahmoud Ghobon
I Got there my Wedding Ring 1 month ago that as the manager claimed that it was Silver with Diamonds, Paid for it Cash.My wedding was 3 days ago, so I literaly only wore this ring for 3 days.Check the pictures !Worst product, I feel like I was fooled and there is no way in hell that this is Silver and Diamonds are falling out from place and that is if those were diamonds.Will be going back for returning it and asking for refund after coming back from my Honey Moon, I wish they will be helpful cause if Not I will be taking legal action.
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September 2023 by Danny M.
I just want to give a nice shoutout to Kawther and Jackie for always being so helpful and attentive every time my wife and myself go to this location.. they always greet us with a big smile and are very friendly and helpful store associates.
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September 2023 by A &C
Best service✨I got my engagement ring here
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September 2023 by Matt Urrutia
The manager Kawther is so kind and helpful! She was able to do a custom design with the shape, band type, and add one that came through swiftly. I had an amazing experience here getting my engagement ring.
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February 2023 by Gloria A.
Tina was very patient and helpful. She showed us numerous options & We left with exactly what we wanted !
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December 2022 by Deco P.
The customer service here is the best. I was looking for an engagement ring for my girl and Kay the store manager made the purchase so easy for a great deal. I was having issues with my credit card, since this was the first transaction on the card and due to the the amount, so my card got flagged by my bank. Luckily enough Kay was understanding of my bank situation and she reserved the ring for me while my credit card was sorted out. After getting this resolved, I came back a few days later and finalized my purchase. Kay gave me a great deal on my engagement ring and provided excellent customer. Service. Thank you to Kay and Daniel's Jewelers. Rating: 10/10 for great customer service, quality, and deal.
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October 2022 by Jaime P.
Going to Daniel's Jewelers at mainplace was a bad idea. The short haired lady, didn't catch her name, that "helped" us was very rude and pushy. Went in to purchase wedding bands. She showed us some but when i told her we were looking for wedding bands under 1k for both she turned to the side with a wtf look and smirked. Kept wanting me to sign up for a store credit card. Walked out when she began being rude to my little ones. Unprofessional lady making faces when i told her our Budget. Went somewhere else and found what we were looking for with someone more helpful
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August 2022 by Alissa K.
I would leave a 5 star review based off my interactions with the female manager who usually had a mask on, but today I went in for my engagement ring I got to be resized and had the absolute worst service of my life. We walk in and both females role their eyes excessively when seeking help and we were there 45 minutes before closing... took a total of 15 minutes to resize and do the paperwork and they were nothing but bitter. Had to ask for all my receipts back that were needed for future interactions/ coverage and an "oops yes sorry you will need that" the second time I asked for some slips back. Spanish was spoken to one another frequently and little interactions with the customer & when they were they were EXTREMELY RUDE. Eye rolling, sighing, and rude communication for questions asked. Definitely could use some new employees more like the manager.... Heather was one, but the lady who seemed in charge of her tonight was even worse than she was to us.
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July 2022 by kenneth flamm
Excellent service, decent price, good easy process for credit.
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June 2022 by Josh B.
My wife and I were in the market for a solar powered watch for her, we stopped at the Jewelry shop this morning to see what they had to offer. It was around 11am and there was an employee vacuuming when we got there, I assumed she would stop for just a few minutes while we looked because it was a very loud vacuum but she just kept chugging along vacuuming right next to us almost like teasing us to leave, then a young associate approached us to see if we needed help, I explained what we were looking for and he proceeded to direct us the the exact opposite direction ow what we wanted to see so we just left in disappointment.
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June 2022 by Thomas Lozano
Helpful employee... it was my second time there and i was totally satisfied.
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May 2022 by danielle Barragan
If I could give them no stars i so would these people are thieves , they sell fake jewelry and do not do honest business .I will tell ALL Santa Ana not to shop here and I’m taking them to small claims courtFor stealing from me and waisting my timeI’m hiring an attorney to take them to SMALL CAIMA court because I work hard for money , & I don’t want them to do this or pull this with anyone like they pulled their scams with me
