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June 2024 by NGA T. HOANG
The customer service at this Santa Ana Cricket location is very knowledgeable and professional. Ample time was given to transfer my service. I appreciate the girl who helped me. She was honest, sweet in her approach, and humble. Autopays $55 unlimited no contract is the best deal around. I regained a new Samsung for $20. Thank you Cricket in Santa Ana. It is clear customers settle here to smiling about.
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February 2024 by Antonio Valencia
Maggy and Leidi helped me recover my information and get a good, low-cost cell phone
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July 2023 by Miguel Calderon
Very bad service rude girl I bought a phone on 7/22 I used the phone for 4 days and didn't like it I decided to go back to my old phone intead I tried returning the new phone and wouldn't take it back because 7 days were up when theur website clearly says 7 calendar days so rude I don't have use for the phone so now I'm stuck with a phone that I don't like stay away from this store go to a different store.
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July 2023 by Luis Reyes
very kind and always attentive to what one as a client needs oh and thank you for recovering my information
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July 2023 by Hermenegildo Onofre
Thanks to the ladies at this location, they are very kind and helped me recover my email although it seemed almost impossible. I recommend this store, they always have the best deals on any accessory.
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July 2023 by Lourdes Gutierrez
In this store they have ALWAYS helped me very well, they are very friendly and know how to answer any questions, personally my experience with this store is excellent.
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January 2023 by Jayson Quimby
Jessica and Lady were wonderful! They helped us get our new phone set up, and synced with the old one. They went above and beyond the call of duty and exceeded my expectations!
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November 2022 by Xavier V.
Lady & Maggie where so amazing working with based on your situation that had happened to us having our phones hacked went directly to the store and explain the situation to lady,Maggie and they went straight to work and called there resources to get this situation figured out and they went above and beyond to make this nightmare go away . After a few calls and they came to a conclusion on how to reverse this situation and got our phones back to us without losing our numbers and keeping them . If you ever come across this situation contact them they will do there best to their ability to make things right . Thank you again for saving our phones .
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August 2021 by Mani Behimehr
Maggie Ayala and leydi espinoza were great and super helpfull excellent cell phone knowledge
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July 2021 by Luis Luna
The best
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July 2021 by Antonio Estrella
It is the best
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July 2021 by Roberto Reyes
Excellent Service Recommended Alk 100
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November 2020 by Gabriela G
My mother and I have a phone plan with cricket and we have to pay every 25th. On the November 25th(Thanksgiving Day) we went early hoping it was open since we can’t pay online because we don’t have card and they were closed. It was no big deal because it’s thanksgiving but the next day November 26 my mother went to pay and had a rude sales person. My mother was attended by Margarita A who charged us around $20 more because we were 1 day late, said it was our fault for not paying on time, spoke to her in a rude manner, said there’s no excuse for paying late, and was giving other customers horrible service. Last time we’re there.
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October 2020 by miguel angel dela pena
very helpful and knowledgeable ! and explained about getting credit to refer my fam or friends
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July 2020 by Esteban Espinoza
I had a problem with my Nokia, the lady was very kind to help me solve it, that's why I love coming to this store.
