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“To the BÉIS sale "Door Queen"
This review would have been 2 starts. However becuase of her we give it 20 starts!
My name is Bella Allen, the Administrator and Founder of the “BÉIS Addicts” Facebook group, and I’m here to give a huge shoutout to the dynamic woman managing the door at the sample sale this summer. Let me tell you this woman is the heartbeat of the entire operation. Without her, things fall apart. The way she handles that door, controls the lines, and manages Standby holders is unmatched. She’s efficient, assertive, and knows her job inside out. It’s like watching a well oiled machine in action! I’ve been coming to these sales for years, and when she’s on duty, everything runs smoothly. But when she’s not there? It’s pure chaos. Lines are a mess, people wait far longer than necessary, and the entire experience takes a hit. I saw firsthand how the standby line didn’t move for an hour and a half without her there, leaving people waiting in the heat without shade or water. It doesn’t reflect well on the brand, and it’s frustrating for everyone.
Inside, It was tough to navigate, and throwing popular suitcases into a sea of eager shoppers, watching people scramble like piranhas, was not just unprofessional it could be a huge liability. At one point, I even jumped in to help the stock team organize the luggage so people could grab what they wanted without the chaos. I suggested a better, safer method moving the luggage distribution to the back of the building. By Saturday, I was happy to see the changes implemented, making things run much smoother.
Another issue was line backing up into the luggage area, causing people to get bumped and pushed people crossing back in fourth with their hands full was difficult. For the next sale, I highly recommend rerouting the line so it doesn’t interfere with shoppers. I understand managing this event is no easy task. As a former event planner for 25 years, handling everything from the Emmys, Oscars, Teen Choice Awards and Golden Globes Gifting Lounges, I understand how many moving parts are involved.
Back to the lady at the door is doing the equivalent of running a red carpet and managing press and media, and she’s doing it flawlessly. She deserves major kudos and a million raise from the company! I’m happy to volunteer any hours needed for future events. Best of luck at the next sale, and keep rocking it!
Bella”
“I had the best experience with my daughter. They are absolutely amazing. My trip was mainly to go visit moda 2000 but ended up disappointed in moda 2000. La quinceanera had a much more exclusive collection and way better quality and experience. The store owner was very helpful and went above and beyond to give us an unforgettable experience. Btw we visited all the way from Dallas Tx. I can’t wait to go back and pick up the dress”
“This store is really clean and everyone is super friendly and it looks like an amazing place to work at. The cashier Jacky and Jessica were super fast and they got rid of the line in about 2 minutes. Every time I go into this DDS the cashiers are super fast and super friendly.10/5 starts.”
“At the moment running amazing sales. The staff is friendly knowledgeable and eager to assist you with your needs. I encourage you to browse their many selections. I've always enjoyed coloring outside the lines and living outside the box, this is the place!”
“My favorite place to shop. Staffs are nice, I usually buy their clothes and pick up at this location. However, this location doesn't have a lot of selections compare to SC but I always able to find some rare stuffs here.”
“After reading some of the reviews here I was sceptical about driving an hour out of LA. However, it was great. I went to buy some bits for my partner who’s an XL, the guys in there were so friendly and helpful. I thought I’d be in there 20 mins but stayed for an hour and walked away with great finds !”
“If you're tired of trying on dresses that don't fit you at department stores, come here! Sizes are extremely inclusive, ranging from XS - 4X. There are so many styles to choose from, but I personally come here for the pin-up and rockabilly fashion! They also have accessories, earrings, belts, hats tights, shoes, wallets and bags! Surprised this place isn't packed every time I go in!”
“Thank you to Sally who helped me exchange a watch that didn’t work properly. She was kind enough to try to help me with another of the same watch but seemed defective and it also did not work. She suggested a different one which was a bit more but was similar and I was good with that. She was friendly and knowledgeable. When I walked in, it looked like she was training someone on register. She acknowledged me after she turned and asked what I needed. I had been standing there for a bit . 2 associates were at the counter and one young lady texting on phone. Neither acknowledged and even when they looked up they didn’t greet. Sally asked for one of the guys to open counter door and he walked towards a different counter and didn’t acknowledge the kid that needed help. Your other associates wander don’t help r greet customers..Sally looked like she was babysitting grown people. She was the only one greeting . I’m a retail manager and your store lacks friendly engaging associates. I think your store makes sales on its own, you’d probably make more of your associates engaged w customers to help them.”
“Great store with lots of items. Cute sandals , blouses, dresses, belts, hats... the list goes on. Customer service was great, friendly lady. Will def be back for some other sandals I spotted.”
8:30AM - 11PM
3730 W McFadden Ave, Santa Ana
Clothing Stores
“Ross Dress for Less is a go-to destination for savvy shoppers looking to score great deals on a wide range of clothing, accessories, home decor, and more. With its "off-price" model, Ross offers brand-name and designer items at significantly discounted prices, making it a favorite among bargain hunters.”
“I want to thank Freddy for offering the best customer service. His willingness to provide the best with such care and kindness is truly appreciated. He is definitely a valuable team member and makes the shopping experience very enjoyable. Thank you Freddy ! We need more like you !!”
“I've bought my work uniforms here an did not disappoint bought my son's uniforms an was even more pleased great clothes for great prices the only time your gonna lose is when you don't shop here for your clothing needs.”
11AM - 8PM
2800 N Main St, Santa Ana
Clothing Stores
“The store is nice, the fitting rooms clean; But it's sad when you hear two of the young employees talking about our Spanish people(customers), acting faking like if they don't speak Spanish. And (not acting) with an attitude ? for work.Of course I let it know to the manager, very nice and concerned about this situation.”
“Although I have shop in this store for a long time, it's been a while since I went back, the store in general looks organized, but the shoes and clothing sizes are mostly mixed. Y didn't find any rain coats.”
8:30AM - 11PM
2200 17th St, Santa Ana
Clothing Stores
“Sometimes better organized and neater than other local Ross stores, but the disregard for the alarm tags going off on products in the store is extremely irritating.”
“Do you have friends that you just can't buy a gift from Target for?! Well look no more! UNLISTED is the spot to shop your friends and family when you're looking for the right gift for them. From pins to candles to books and bags to cleansing bundles you'll find something for that special recipient. They have a great selection of books and notebooks, bags and pouches, pots and plants and other great items. I've recently been purchasing cleansing bundles and plants for friends and family.”
“Large collection of prom dresses, helpful store girls especially Daisy (thank you Daisy), nice clean (curtain base) trial rooms. It is large store with lots of dresses, a must visit. Ample and designated 3 level parking lots (free), with charging points for electric vehicles. Nice clean Santa Ana shopping mall.Around 5pm it's quite busy, so come little early and that would give you quick access to trial rooms.”
11AM - 8PM
2800 N Main St, Santa Ana
Clothing Stores
“My wife and I went in to get her some work clothes. My wife is on the plus size, so she was a bit timid to walk in... but the customer service representative (who is maybe Philippine) walked over and helped her tremendously! She went out of her way to grab extra stuff for my wife to try on. She did not make her feel like she was too big for the store. She helped her with her size and even offered to get items from the back. My wife said it was the best experience she's ever had in any store! We all know Express is for tiny women, but my wife, who is CURVYYYYYYYY walked out with 5 pants and 2 blouses. If the manager is reading this, PLEASE THAN YOU EMPLOYEE for going beyond for us!!!1”
“The store seems understaffed. The associates are usually friendly despite being overloaded. There are plenty of items and good variety. When buying clothes, shoes etc check the size of each item, misplaced items are common. The checkout queue is atrocious, at least in my last three visits, the queue time was longer than the shopping.”
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“This is one of Santa Ana's unique stores. If your looking for top quality spray cans, markers, original artwork and plenty of shirts and sweaters to choose from, then this store has it all. They also carry hard to find vinyl records and other art accessories.”