-
February 2024 by Abanoub Nakhla
And I like the warranty that they offer
-
December 2023 by Bianca Alcala
I needed my car repair in short notice since I was moving in two weeks and everyone at Caliber was so helpful and flexible. They were extremely kind and communicative and Ricardo even started ordering parts once I dropped it off so they could begin repairs first thing the next morning. I initially went to a neighboring repair shop which took over a week to give me and my insurance an estimate, while Caliber was able to finalize the estimate in several minutes. They ensured I would have the repairs done before the move, and sure enough I was back in my own car in a week and it looks great!! I can't thank them enough, and shoutout to Ricardo for taking good care of my vehicle :)
-
December 2023 by Betsy Gough
After having our car delivered from out of state, we noticed a bit of minor damage that happened in transport. We decided to have our Jeep fixed by the team over at Caliber. The process was fantastic. Dustin was very friendly and pleasant to talk to every time I called with a question or just to get an update. My service advisor, James, was super professional and knowledgeable about my car every step of the way. Our car is really special to us and Daniel made sure to make us feel at ease with leaving our baby in their hands. We can't say how much we appreciate these guys and we're so, so happy with the end result!Services: Painting
-
December 2023 by Hunter Curren
The process was very easy.My insurance arranged an appointment for me to bring my car in, along with having a rental car ready.When I showed up for the appointment, they were ready and waiting for me, which was nice as someone who has car work done very rarely. They let the rental people know that I was there and ran me through the required paperwork to get the repairs done.Had to have a bumper replaced due to being rearended and had my car back in less than half the quoted time. Additionally, I was able to just leave the rental there and turn the keys into them right there.I will definitely be using them again (though hopefully not as a result of being hit by someone else).Service: Body & Trim
-
October 2023 by DIANE BRILL
The service here was great. My service adviser Ricardo was the best. He went above and beyond great service. They take pride in the work they do. I am really happy with how my car came out.Services: Painting
-
October 2023 by Kevin Barron
Service on car was exceptional and they took an extra month to fix my car. they stole some of my items that they claim they didnt steal (over $400.00 worth) . Manager said he was going to check cameras and call me back and its been almost a week now. Try calling and manager is always "Busy". dont think i will ever come back.
-
October 2023 by Marina Sos
Did an amazing on my car repair and they been updating throughout the process. Very professional friendly and their offer warranty for my vehicle as well.Services: Transmission
-
September 2023 by Thomas Luong
Took my car here because of an accident and it took them over 2 weeks and it was kept being sent somewhere elses. Now the pickup time kept getting pushed back and delayed multiple times now and it's getting really annoying. Completely unprofessional.
-
August 2023 by B P
Quality of repairs was good but I would have appreciated more realistic cost estimate and turnaround time. Not getting the car back at the expected time was a significant inconvenience.Services: Painting
-
August 2023 by Stephen Ramirez
Did a phenomenal job working with insurance to fix our vehicle after someone struck it in a parking lot. They communicated every step of the way and even beat their estimate of time to repair.Would definitely use them again if I ever need repair work done.
-
August 2023 by Ash Ketchum
This is the spot if you’re looking to get unparalleled service. If you’re going through a tough time. These guys make it an easy process and help transition you to getting your vehicle back quickly. They provide you with so many updates and make you feel assured that you’re being taken care of. Would 1000% recommend. Thank you!!
-
June 2023 by The Do
We' rẻ really happy with professional customer services at thí collision center.Special big Thanks to Brian Olvera ,who is Service Advisor did a great job! Thank you
-
May 2023 by Dee Dee Nolley
BEWARE!!!I was told they would correct the mistake back on April 4, 2023 and texted what I was told was a check request to reimburse some of my losses. Until this date, o word and no check. THEY DO NOT HONOR WORK and ignoring responsibility. They kept my car 4 weeks longer than should and used pep boys when they told me they were using fletcher jones. I have had issues with cameras and tires. This location not only kept my car for wheels and tires almost 2 months but delivered my car 3 weeks after my rental ended through insurance costing me enormously without apology nor refund or $ towards additional rental cost. They also left me stranded with my 3 dogs for hours after stating my car would be ready and I had just returned rental. THEY DO NOT HONOR WARRANTY NOR THEIR WORK. Apparently they did a horrible job and left me in a dangerous situation as at least 2 tires or more are not good. I will need to either get insurance company involved or sue them to properly repair. Warranty language not applicable if they don’t want to do the right thing.
-
April 2023 by Nadra Bourdi
I recently had the pleasure of working with Bob at Caliber Collision, and I have to say that he truly went above and beyond to make sure that my Mercedes was taken care of. From start to finish, he was attentive, professional, and thorough in all his work.One thing that really stood out was how well Bob communicated with me throughout the process. He provided me with a detailed quote up front, and he kept me in the loop every step of the way as he worked on my car. I appreciated the fact that he followed up with me regularly and that he was always available to answer any questions that I had.One of the most impressive things about Bob's work, though, was his ability to get everything done well ahead of schedule. He initially quoted that the car would take 30 days to complete, but he finished everything well before that. That kind of efficiency is truly remarkable, and it speaks to the level of expertise and dedication that Bob brings to his work.Overall, I can't recommend Bob and Caliber Collision highly enough. If you're looking for someone who will go the extra mile to ensure your car is taken care of, Bob is the guy to work with. Thanks again for all of your hard work, Bob!Services: Tires
-
March 2023 by Jasmine List
My Mercedes was T-boned and was not drivable. The moment i called Caliber Collision the woman who answered was professional and eager to help me when i was concerned and unsure what to do since it was my first accident. She was sympathetic to my situation and helped coordinate with my insurance company and promptly had my car towed to their shop. They specialize in Mercedes so she assured me that my car would get the care it needed. Luis was the person who handled my case and he was positive, caring and professional. He kept me informed of the process every step of the way. I highly recommend Caliber Collision for their efficiency and excellent work. My car is back to it's perfect condition thanks to them!Services: Tires
