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September 2023 by Anon M.
They helped me change the battery on my Ford Titanium Ecosport (2018). Great Customer service!
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August 2023 by Jose Vasquez
Excellent customer service from Javier and Vanessa. Will continue to get my batteries from Batteries Plus!
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August 2023 by Ben Mascardo
The manager provided unbiased opinion of the products. Obtained good service, excellent product at reasonable cost.
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August 2023 by Stew S.
The staff operating this store location are incredibly kind and helpful and extremely knowledgeable about the products they sell and services they provide. I noticed multiple in-store customer interactions and they were exceptionally courteous and very professional. It is rare to see this in retail these days. I had a wonderful personal experience in getting a motorcycle battery serviced at this location. I also had a problem with a car battery not starting and the staff at the store came out to help me jump start my car! So blessed to have found this wonderful location and I pray that others are fortunate to discover the incredible service offered here.
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July 2023 by Sam Ward
Excellent assistance in explaining the different batteries and very friendly. Great job!!!
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July 2023 by Lynnette G.
Very good customer service. Got everything I needed.Easy to find on 17th Street in Santa Ana.
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July 2023 by Michael S.
WORTHLESS WARRANTY!!!!!!One year into a 4 year warranty and they will not honor the warranty. I bring my car batterty ($360 AGM) to the Santa Ana, CA store where I purchased it. Battery Reads 8 Volts and they immediately threaten me with voiding my warranty due to abuse. I simply drove my car, the battery is Maintenance Free!!! What abuse? Starting my Car? They say to honor warranty they have to keep the battery and test it( 2 days). I pick up battery reading 12+ volts. Install it, 8 days later dead again. Now they want me to jump through more testing hoops. NONSENSE!! I'm done with their inferior products and rude demeanor. And no, there is no low voltage draw anywhere in my vehicles wiringWhat they are doing is akin to fraud. Stay away from Batteries Plus!!!!1
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June 2023 by Jus Y
Memorial Day, lawn mower wouldn’t fire up. I called a few places for batteries and this is the only place open for the day. The staff member was very courteous over the phone and even checked the inventory to ensure my batteries are in stock. Also let me know it’s next to Hobby Lobby so I do t have to look for it.Took me less than 10 minutes because it’s holiday. The directions helped a lot and I find it right away. Two old batteries in, two brand new one come with me home. Easy.Very nice shop. It’s got the car remote fob programming services too. I think I will be here again soon.
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June 2023 by Jim Blake
The batteries I was looking for were not in stock, but the store was able to find alternate batteries and helped load them into my vehicle. Great service.
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April 2023 by R F.
Excellent customer service from Vanessa today when I ordered the wrong battery online for my 2012 Honda Goldwing the day before... she was able to find the right one in stock at another store close by and I made the exchange there to finish my install today on my motorcycle
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February 2023 by Jim T.
Had a 18v Black & Decker battery rebuilt by Batteries +bulbs and all 6 of the screws that hold the case together were stripped and broken. One screw head broke thru the top cover all together! Maybe train your techs not to use a screw gun on thin plastic battery covers.
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February 2023 by Ronald Espinosa
Excellent service. I strongly recommend this store when you need to replace the battery of your car. Both associates: Vanessa and Luis were very kind, helpful and efficient. They solved my problem in less than 5 minutes.
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February 2023 by T Lekawa
If you’re coming here for phone repair, get the device checked out first. My phone wouldn’t charge anymore and this shop wanted $160 up front to order the part. My phone also got accidentally dropped during the evaluation. Decided to wait and took it somewhere else. They cleaned off the pins in the charging port and now it works like new. Take your phone somewhere impartial before a repair shop
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February 2023 by Carla Dekle
It’s convenient and quick! No sales pressure, knowledgeable and helpful! Highly recommended! And what I really loved was the way the sales associate treated the elderly man that was before me, she was so patient and kind to him. I only come here for my key fob battery replacement.
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January 2023 by Terry B
my car battery died & AAA doesn’t replace newer car model batteries for whatever reason. went to batteries & bulbs,the 2 hispanic gentlemen & the woman with long hair we’re very helpful. 10/10 customer service.
