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July 2024 by S Jay
Bad Service!! Plenty of employees walking around not helping anyone, when there’s a line of customers and only one teller open. Ridiculous! Had to wait more than 30 mins for a simple transaction. This is not the first time these type of reviews get added to this location! There’s multiple occasions so DO SOMETHING!!
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April 2024 by ALY MOHAMED
Bank of America? they are very important that this bank is the worst bank I have ever dealt with, and if you have a Bank of America account, It is imperative to highlight the concerning nature of my experiences with this particular bank, which regrettably stands as one of the most unfavorable banking institutions I have encountered. For those holding accounts with said bank, I strongly advise prompt closure in order to maintain a sense of self-respect and peace of mind.
One of the most disconcerting aspects of this institution is the pervasive attitude among its employees, who often adopt a demeanor of superiority when interacting with clients. This lack of courtesy and basic respect is profoundly concerning. Numerous reports and reviews corroborate the poor treatment meted out to customers who engage with this bank.
The bank's protocol of demanding appointments for any service request adds to the frustration experienced by clients. Furthermore, extended wait times coupled with inadequate responses only serve to exacerbate the dissatisfaction.
Thus, I implore you to take decisive action and sever ties with this institution without delay. By doing so, you will reclaim a sense of dignity and satisfaction that may have been eroded by the persistently subpar treatment endured at the hands of this bank. Instead, seek out a banking partner who not only safeguards your financial interests but also respects you as a valued customer deserving of exemplary service.
In closing, I extend gratitude to all who heed this advice, as it is paramount to safeguarding one's financial well-being and upholding standards of respectful engagement in the banking sector
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April 2024 by alebrije gitano
The service is disgusting, the waiting time is a minimum of 30 or 40 minutes, 1 or 2 inexperienced cashiers, they never have change for business hours, they don't even stop there.
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March 2024 by Anthony D.
The manager at this bank does NOT follow bank protocols. She will place holds on your account especially if you are African American. She probably does Latino customers the same way. We will be launching a formal complaint to corporate. DO NOT do business with this BofA. Find another branch or go to WellsFargo across the street if you can! WARNING!!!
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January 2024 by Nestor Sanchez
by oy very good
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December 2023 by Carlos ..
Manager needs to learn how to control the line. She is snide with her jesters. Unprofessional. Way over her head.
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September 2023 by Juan Valdez
This is the worst bank, there is 20 People in line and only two cashier tellers. Stay away unless you have 1 hour to wait in line. ?♂️
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March 2023 by Harold L.
Well its now the 2nd of March and no check or sign of my money. None of my retirement deposits came as expected. The Social Security deposits will take two months to make the switch to my new account. The retirement checks will be mailed out and should recieve them in two weeks. My letter states that I had thirty days to move all accounts to the new bank. Day 21 all accounts were locked up. This made it impossible to setup a smooth transfer of funds. They have made it impossible to be happy. Where's my money that was in my account? Thats the question and the balance has been taken off the on line banking. A customer of 52 years shouldn't have to beg for their money. They have no right to hold your money and be allowed to say, a check is in process. Don't be caught by poor customer service and terrible management. Big banks are not always best. When their done with you they get very nasty. Waiting on my CHECK.
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December 2022 by James Carranza
All of bank of American have bad service, especially when you call them threw the phone half the time you wait for 30min just so they can tell you they can't help you
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December 2022 by James Jackson
Came to this bank to open account. They took my money and then wouldn’t give it back for over a month. They mailed a check and I came to cash it and was forced to go to the back of the line!
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November 2022 by Mark M.
Honestly upsetting how things change for the worse. Almost every time I come here I always tend to wait a minimum of half and hour sometimes longer and it's always at the result of the same issue of having insufficient amount of tellers. It's disappointing that they're aware of their situation but always seem to be short staffed regardless. It's not fun having to wait so long in line. But as a surprise today I came to the bank at 2:30PM and was told by the security guard there are no tellers today only working with people who made appointments....completely and utterly ridiculous how do you say your open and not have a single teller. Bank of America needs to get a reality check and fix their issues if they don't want people to do business elsewhere. Do not recommend coming here unless you like to wait in line. Would give 0 stars if possible.
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July 2022 by Carlos Vargas
Everyone complaining about how little staff they have...well, they don't even have to wait in line to cash a check or make a deposit...that's why they put the ATMs...
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July 2022 by Amado Varela
One or two ATMs and many closed windows.
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June 2022 by maria garcia
Bad customer service! Only 2 tellers in peak times. Line extends to outside. They need to hire more tellers. Pay the proper salary so they get hired. Bof A is one of the biggest companies in the world!!
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April 2022 by Stepan O.
Terrible branch waiting time of more than an hour very slow and annoying staff.......