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August 2024 by Jeremy
By far, one of the highest quality and honest mechanics around!
I was in a bit of a pickle since my car needed to be serviced on the Friday of 4th of July, and most shops were closed up until the weekend -- I urgently needed my car up-and-running by Monday for a road trip. Naturally, after several phone calls, BC Advance Auto Repair was the only one that picked up.
First and foremost, the service experience is awesome. There's a break room with water, AC, restroom, and Wi-Fi to wait while your car is being serviced. My technician was the owner, Anthony (or Huy), was very detailed-oriented, intelligent, and reassuring with my issue. His Vietnamese and English is also perfect, if that is a concern.
I received an oil change with a highly rounded/stripped oil pan bolt and tire rotation. The pricing was very reasonable, and I was pleased to see that the work was done right. Anthony also explained in detail the work performed, and gave a receipt. Moreover, they also provided me the original bolt and the remaining new oil.
Definitely one of the best auto repair shops in Orange County. Will definitely come again. Come here for honest, reasonable, quality auto repair services!
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March 2024 by Chris Cowan
Great guys and they are honest! Did great work and it was timely!
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February 2024 by Monica Tran
My dad usually changes my oil or goes to the auto repair shop to get my oil changed for me. This was the first time I had to go to an auto repair shop by myself, so I was super nervous, but when I arrived, Charlie greeted me with such positivity and kindness! I got my oil changed within 15-20 minutes and they checked my tire pressure too (without me asking/knowing I needed it). Also, the price was very reasonable. I will definitely be coming back here again. Thank you Charlie and Long!
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February 2024 by Sarah Nguyen
Very helpful and nice people
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February 2024 by Mario Velasco
Went in for an oil change. Quick service and nice people. I’d go back
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January 2024 by R Casanova
The best auto shop service in Orange County, CA, without a doubt. They’ve worked on my 2005 Saab 9-3 and on my 2020 Toyota Tacoma TRD Sport. A great all-around shop that we’re lucky to have in Santa Ana, CA.
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December 2023 by Arnulfo Vasquez
BC is fair with its pricing. I get quality work without the dealership service center charge. It also has a cozy waiting room with WIFI.
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December 2023 by V Dang
Great service. Charlie came out and greeted me when I pulled in. He checked the car and did what's necessary and not trying to upsale or unnecessary fix.
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November 2023 by Jorge C.
Had a problem with idle air control, I went to other mechanics and they where telling me I need to replace random stuff I didn't need and that my car would be in the shop for 2 days. I came here and almost instantly they found the problem. They guy walk up to me gave me a run down of what he's going to fix and in less than an hour later my car was ready. My check engine light has stayed off. I waited a couple days just incase it popped back up. But my car has been riding smooth ever since and I'll definitely be coming back here especially with the perfectly priced repairs. They are the one of the best.
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November 2023 by Balal Z.
Long time customer here. Charlie is great! I've came here for multiple things like oil change, smog, catalytic converter problems ... this place is Respectful, honest and great service. I always feel like my car is in good hands.
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October 2023 by Rick B
I own a classic car restoration company and I still bring and send all newer cars to Charlie. He is very honest, fair price and quick. Don’t get any better then BC auto repair. Instead on trying to sell me new brake pads he told me to go use my warranty at NO’rielys to save me money. I wish all companies operated this way!
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October 2023 by D B
I will be using these guys for all of my auto repair & smog needs moving forward. The whole experience was seemless & what I was looking for. You can walk over & grab lunch at various restaurants while they service your vehicle. It is my belief that these guys have the "know how" & are veterans in the auto repair world. Pricing was fair & I am more than happy to give my $ to this establishment.Service: General repairs & maintenance
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October 2023 by Samit Banerjee
Long time customer. Disappointed by deceptive pricing and price gouging. Be warned and do your own research before agreeing to get work done here or you will be taken for a ride. Unfair and dishonest. Not giving them any more business.Service: General repairs & maintenance
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October 2023 by Andrew N.
So far so good. Good all purpose auto mech for combustion engine cars which I still have for at least another 10 years... bc will get me through
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October 2023 by Samit B.
Long time customer. Disappointed by deceptive pricing and price gouging. Be warned and do your own research before agreeing to get work done here or you will be taken for a ride. Unfair and dishonest. Not giving them any more business.
